Sobre SpotOn

SpotOn Restaurant is a cloud-based point-of-sale solution that enables businesses to streamline processes related to food ordering, tableside payments, customer retention and more. The online ordering functionality enables businesses to create custom menus, accept online requests and redirect the order to the kitchen on a centralized platform. SpotOn Restaurant provides a mobile order and payment functionality, which lets customers access menu, send table orders to the kitchen and pay using an EMV, Apple Pay and Android Pay-enabled card reader. It comes with a labor-management module, which allows businesses to administer human resources operations related to shifts, employee hours and gratuities. Additionally, managers and leaders can gain insights into processes across transactions, POS, hourly sales, special events and loyalty campaigns. SpotOn Restaurant facilitates integration with several third-party solutions such as HotSchedules, Ctuit, Intuit Quickbooks and more. It is available on monthly subscriptions and support is extended via phone and email.
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Vídeo de SpotOn
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Precios de SpotOn

SpotOn no está disponible en versión gratuita. La versión de pago de SpotOn está disponible a partir de 65,00 US$/mes.

Precio inicial:
65,00 US$/mes
Versión gratuita:
No
Prueba gratuita:
No

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Opiniones de SpotOn

Evaluación de función

Relación calidad-precio
4,6
Funcionalidad
4,6
Facilidad de uso
4,6
Asistencia al cliente
4,6
5 opinones sobre 164 Ver todas las opiniones
jose
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
3
Funciones
3
Facilidad de uso
3
Asistencia al cliente
3

3
Publicado el 13/11/2020

software bueno serviccio de pagos malo y serviccio al cliente poco te resuelven pronto.

el software vien el servicio de cobro de targetas pesimo y las pajinas online mui limitado acseso para el que paga

Puntos a favor

el software no esta mal el servisio si.

Desventajas

el personal pocas veses te pueden resolver algo pronto y se pierde mucho tiempo ablando con alguien y el serviccio de transacciones muy mal serviccio muy probable que lo camviare.

Rick
  • Sector: Suministros y equipo para empresas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 30/1/2020

A True Game Changer

Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.

Puntos a favor

The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.

Desventajas

As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.

Lianna
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 27/7/2022

SpotOn Delivers Peace of Mind and Profitability

Puntos a favor

Top on our list of what we like most about the SpotOn software is the ability to customize the screens and the reports to fit our needs. The ability to log in from anywhere and make changes on the go is also one of the most helpful and impactful features. The reports are easy to interpret and share. Staff timekeeping and payroll is a breeze. Our staff love the ease of the screens and how easy it is to modify items add new items or create events.

Desventajas

We are very pleased with this software. We have recently began using the handheld tablets and our only complaint with those was not having the ability to start a tab. However, SpotOn contacted us and said this feature was going to be implemented and asked if we would like to be part of the Beta testing for that feature. So far it is going great and we appreciate that they listen to the users and are always looking to add helpful features and updates.

Alternativas consideradas

Toast POS

Razones para elegir SpotOn

We looked to make a switch due to lack of customer support, Difficulty with technical issues and credit card processing fees.

Razones para cambiar a SpotOn

We chose SpotOn based on our salesman, [SENSITIVE CONTENT]. We felt he was honest, he provided answers to all of our questions and went above and beyond to get questions answered that he did not know. His follow up was impeccable and we were very impressed with the features he put in front of us, how it would benefit us and how we could save money and time with the SpotOn software.

Respuesta de SpotOn

Thanks for this feedback, Lianna! We are so happy to hear you are enjoying the handheld as well.

Respondido el 10/8/2022
Hussein
  • Sector: Muebles
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
1
Funciones
1
Facilidad de uso
1
Asistencia al cliente
1

1
Publicado el 22/8/2022

Scan company

Terrible please stay away stick to what you have
This os the worst company ever

Puntos a favor

Nothing
Stay away from a terrible experience with them

Desventajas

They will steal your money
They will scam you

Stay away please
They’re a nightmare
They took 1100.00 from my account without my permission

Respuesta de SpotOn

Hi Hussein, we apologize for the confusion regarding your platform fees. We pride ourselves in transparent pricing and are happy to walk you through any charges that may be unclear. A member of our team has already been in touch and this should be resolved. Thank you for your patience.

Respondido el 16/9/2022
Christopher
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 27/7/2022

Spot On Restaurant

Puntos a favor

The customer service is top notch. Every time I call in, whoever is on the other line is always ready and eager to answer any questions I may have. They also provide useful input on strategy with how to create a button, modifier or how to implement an idea I have in my head and put it to use via our POS.

Desventajas

The keyboard is the only negative thing with SpotOn. It's a funny joke amongst our staff at how awesome the system is top to bottom but the keyboard is the only part of SpotOn restaurant we don't understand.

Alternativas consideradas

Toast POS

Razones para elegir SpotOn

More inexpensive option during COVID and much better processing rates.

Razones para cambiar a SpotOn

[SENSITIVE CONTENT] was fantastic when it came to explaining why we needed SpotOn vs. other products. He was never pushy and had the answers to the questions we had, and when he didn't, he would tell us he didn't know, which we appreciated more than always having the answer. [SENSITIVE CONTENT] would find the answer and make sure to explain it in a way us restaurant people could understand.

Respuesta de SpotOn

Thanks for the feedback! We're sorry to hear about the keyboard--send us an email at [email protected] and we can look into troubleshooting that for you!

Respondido el 16/9/2022

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