eTherapyDocs is a cloud-based practice management solution that assists small and midsize occupational, physical, and speech therapists to manage their routine based operational tasks. The solution offers an integrated suite of patient scheduling and electronic medical records.
Its features include treatment notes, patient documentation and calendar. The treatment notes feature helps the user in providing real-time access to patient records and sharing it with third-party payers and families. The patient documentation feature helps the user to upload and track patient records, session related details and monitoring prescription expiry dates by automating the tasks and preparing the documents for the same.
The calendar feature helps in scheduling tasks by recording treatment sessions, maintaining patient attendance and sending SMS and email alerts of daily and weekly appointments.
The solution is compatible with Mac and Windows operating systems. Support is available via phone.
Denise H. Especialidad: Práctica médica
Excellent Customer Service! The eTherapydocs team is extremely responsive and very helpful whenever I have a question. The product itself is geared for ease of use for therapists. It is not cumbersome like other products, and I can use it from my tablet and smartphone.
We have been so pleased, there is really nothing we haven't been satisfied with.
We have been using E-therapy docs in our practice for several years now, and it has been fabulous! The therapists love the flexibility of accessing their patient notes and contact information on the web.
Our billing manager is off-site, and can retrieve notes and evaluations for insurance companies in an electronic format which saves time and money. Our in-house costs for printing have also significantly decreased since we transitioned to electronic data.
Easy to use reports make tracking expiration dates for plan of care documents and IEPs simple, and can be viewed for the entire practice by our administrators, or by individual therapists to allow for efficient planning of re-evaluations. Incorporating the billing codes with the treatment notes has also improved efficiency and has significantly decreased our number of billing errors. Therapists can also easily view a summary of their weekly/monthly treatments to insure that all notes are accurately submitted for both documentation and reimbursement reasons.
Overall, we couldn't be more pleased!
-does what you need
-customer support and responsiveness are top-notch
-love the calendar feature where I can see all my appointments and what I've edited (based on the appt. color)
-love being able to save notes without signing, so I know what I need to finish up later
-Could use improvement in sophistication, user-friendliness, and design.
-Still seems to have bugs with features not working properly.
-Lots of "work-arounds"... why not just advance the website to do what you need in a streamlined fashion?
-Please make the "notes" text box re-sizable (like this text box I'm typing in right now); that is a basic feature available everywhere. I have never used a text box that was not re-sizable until using etherapydocs!
-Please make "notes" section font re-sizable so your writing is actually legible when writing the note.
-Increase privacy/confidentiality, limit access to others' notes.
-Offline access and offline editing capability would be amazing.
-More robust capabilities for editing appointments is much needed, e.g., ability to edit all occurrences (past and present/future) and ability to edit only present/future occurrences. Having to delete a recurring appointment and then make another one just to change one simple thing, such as the appointment time, is inefficient. Therapists' time is precious!
-Increase idle time before site automatically logs you off OR make auto-save occur more often? I have often been deep into writing a note and had to look something up and went back to complete the note and was unable to save it due to auto-log-off. Very frustrating.
Also would be great to be able to write the note for an appointment before the assigned appointment date/time (rather than having to wait until the date/time has passed in order to write the note for the appt.). This is very helpful for cancellations, school holiday breaks, and schedule changes.
RespuestaComputer Solution Partners 10/7/2017
Gretchen ¿ Thank you for sharing your thoughts about eTherapyDocs. We enjoy working with our practices, and we¿re glad to hear that our services reflect that passion. You provided some great feedback, thank you. Some of your requests are options already available in the system today, others are great ideas for future enhancements. Tom and I have been working together to implement some new features specifically for your practice. Some of the work-arounds you mention are temporary as we implemented new features and discovered together that the original requirements needed to be further developed. I¿ll contact you offline and see if we can work together on some training to help with those available option changes, and so I can learn more about some of the enhancements you identified. Thanks again!