Urbest is a cloud-based solution designed to help real estate professionals, service providers and tenants manage properties and track issues. The solution enables property owners to initiate group discussions and organize data such as descriptions, quote and invoices relative to a building unit within a centralized system.
Urbest comes with an analytics module which helps supervisors track job progress, receive timely alerts and view the number of resolved issues for a particular duration. It comes with a mobile application for iOS and Android and support is provided via chat and email.
Luc P. Especialidad: Software informático Número de empleados: 13-50 empleados
We have several offices and Urbest helps us centralize all requests and act as efficiently as possible. This is very important for our teams.
Very easy to use, our team is very happy to use this software daily.
Nothing to say here. Everything works like a charm.
Respuesta: Urbest 30/12/2019
It's a pleasure to help you along your growth and new offices.
Alexis V. Especialidad: Servicios para instalaciones Número de empleados: 1001-5000 empleados
As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it. Not with Urbest. One can do it directly via its mobile-app. And this is empowering the user, giving the chance to participate in making the building a building users want to be proud of. Personally I was impressed by how easy it is to get going with the software. From taking the decision to having it running, no more than a week passed by. In fact, a couple of days after the decision, I was already accessing the software and setting up the few bits and pieces needed. A week after everyone in my organisation could go ahead and use it.
The fact this software isn't presented as a traditional software. It is a service ; it is there ; it runs. You barely have anything to do to get it going for your organisation. That's the beauty of an easy-to-use software that sits in the cloud and can be accessed as a software-as-a-service. The graphic is great and minimalist so you see things. You don't have to learn it to get going. Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly. And when it comes to its core, it is great as it captures the information at source: it gives the user who sees the problem to report it directly in the system there and then. And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Difficult to fault this software. Yes maybe it doesn't have all the features of a Maximo (IBM) or Planon but do we need these features? No.
Respuesta: Urbest 2/1/2020
Thank you Alexis! We continuously strive to improve our product and if there are other ways that you think Urbest can help solve problems for you or add more value - then please do share these with us!
Nicolas G. Especialidad: Propiedad inmobiliaria Número de empleados: 2-10 empleados
I am able to manage queries from both tenants and landlords in a third of the time previously required.
The gain of time Urbest provides is very impressive
Really innovative stuff do not have inconvenients
Respuesta: Urbest 27/1/2020
Great to hear your experiences Nicolas! We look forward to helping you gain even more value through Urbest
Pascal M. Especialidad: Servicios para instalaciones Número de empleados: 10.001+ empleados
we were able to bring a single Customer service, we improve communication on intervention request from our customers. the traceability is much better. Customers are more satisfied. The property manager it lso is benefitting. It's a win win solution.
ease, simplicity, efficiency , scalable , geotag , easy to implement , simple ergonomics , Advice and manager web service . The Reporting. Statistics.
Obligation to be connected . You must convince the Customer and tenant . we need to be with tenants to use.
Respuesta: Urbest 30/12/2019
Thank you Pascal! We strive to improve our service and we look forward to hearing your thoughts about how Urbest can add more value to you and your teams.
Ludovic L. Especialidad: Servicios para instalaciones Número de empleados: 2-10 empleados
URBEST is perfect to centralize, manage and follow every actions & needs of stakeholders.
We are using it to manage premises buildings.
The flexibility of the solution. URBEST can evolve following our needs.
Nothing for the moment, even if we are using URBEST for almost one year
Respuesta: Urbest 12/9/2019
We look forward to expanding to more buildings with your team.