Sobre Power Diary

Power Diary is designed specifically for health clinics and their clients range from individual practitioners through to large, multi-location practices. Power Diary is an online practice management software, which includes calendar management, automated appointment reminders (SMS or email), treatment note templates (which can be customized), client database, client invoicing, waiting lists, online bookings (link to this through website), 2-way SMS chat and more. It helps manage health care clinics and is popular with physiotherapists, psychologists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors and other health practices. Power Diary aims to provide health practitioners with a practice management software that makes running a health practice easier, simpler and more rewarding. It integrates directly with Xero, Mailchimp, Stripe, Physitrack and others.
Power Diary communication screenshot
Power Diary calendar screenshot
Power Diary appointment details screenshot
Power Diary invoices
Power Diary waitlist management
Power Diary communication screenshot-thumb
Power Diary calendar screenshot-thumb
Power Diary appointment details screenshot-thumb
Power Diary invoices-thumb
Power Diary waitlist management-thumb

Precios de Power Diary

Power Diary no tiene versión gratuita, pero ofrece una prueba gratis.

Precio inicial:
Sin información del proveedor
Versión gratuita:
No
Prueba gratuita:

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Reseñas de Power Diary

Evaluación de función

Relación calidad-precio
4,5
Funcionalidad
4,5
Facilidad de uso
4,5
Asistencia al cliente
4,5
5 opinones sobre 123 Ver todas las opiniones
Jordan j. P.
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 5001-10.000 empleados
  • Usado A diario en Más de un año
  • Fuente de la reseña
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 4/12/2019

Personal Trainer(s) Appointment Portal

All personal trainers appointments in one place. Payment processing makes it easy for clients to pay for their personal training sessions. Clients profile details are located in this app. Makes it easy for personal trainers to refer to specific client.

Puntos a favor

I keep track of multiple personal trainers in one portal. Clients book online. Clients can process their personal training payments online. Power Diary shows every personal trainers available time slots.

Puntos en contra

Need note security. One personal trainer should not be able to see another personal trainers client notes.

Respuesta de Power Diary

Thanks for the great review Jordan! With the Notes access - if you go to Setup > Users and untick "Access all Client Session Notes" for your users then they won't be able to access other PT's client notes. - Damien

Respondido el 15/12/2019
Simone H.
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 11-50 empleados
  • Usado A diario en 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
0
Funcionalidades
3
Facilidad de uso
4
Asistencia al cliente
4

4
Publicado el 14/8/2019

Review

Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.

Puntos a favor

- Visually appealing
- Ability to produce multiple reports
- Simple and easy to use calendar and client set up
- Client online booking portal
- Medicare processing
- Data consistancy

Puntos en contra

- Limited functions available on the calendar - cannot view single day of the week for multiple weeks
- Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not
- Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually

John P.
  • Sector: Medicina alternativa
  • Tamaño de la empresa: 2-10 empleados
  • Usado A diario en 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
3
Funcionalidades
3
Facilidad de uso
2
Asistencia al cliente
4

3
Publicado el 30/3/2020

Not too bad, with potential

Overall it isn't too bad, Notes are quite good. And staff are good.
However, it does remain a very restrictive platform with multiple irritating imperfections. They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait. They have the potential to be very good if they implemented the changes they say they would do, but sometimes get they feel they are complacent with their product.

Puntos a favor

Support is good in that staff to try their best to help quickly with the availability they have. Have some good features e.g notes. It can be a cheaper option if you avoid using SMS. (This is where they make up the difference.)

Puntos en contra

They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business).

They discussed intake forms since I started a year ago (and has been a popular demand by many users) and still just talk of it happening, yet keep you hooked by saying coming in a few months. They make their money on SMS so be careful , never known SMS to be so expensive.
They recently did a user interface facelift with new features. It is still quite dated compared to competitors and you're restricted to what you can do. They could do with a graphics designer or ergonomic designer on their team.

Respuesta de Power Diary

Thanks John. The Online Forms have taken longer than initially anticipated, but I can assure you it has nothing to do with complacency - in fact quite the opposite. Our online forms are built on our Client Portal platform. During dev we identified there were some emerging limitations with the technology we had been using for the Client Portal. We decided that instead of building another feature on top of it, we should instead rebuild the Client Portal first using more flexibility technology, and then build the Online Forms using that. It's a 'get the foundations right first' type decision. Whilst not glamorous, this approach has ongoing, long-term benefits for all our users. The Client Portal has now been rebuilt and released, and the Online Forms function is in final stages of pre-Beta testing. Re SMS: these are middle-range for pricing. We use an enterprise-grade gateway that is very reliable. There are some cheaper, less reliable providers but we will never use them.

Respondido el 15/4/2020
Natalie W.
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Usado A diario en Más de un año
  • Fuente de la reseña
Relación calidad-precio
4
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
5

4
Publicado el 29/8/2019

Power Diary helps me save time

I don't have any double handling...I can email clients and other health professionals straight from the software which links to the respective client's file.

Puntos a favor

Tailored client note functions, easy accounting with feeds to Xero, and a willingness to look at adaptations to suit the needs of my business.
Also, support by Australian's which is thorough, quick and friendly.
Client Portal

Puntos en contra

Still a few aspects of the note forms requiring changes to make extra helpful notes for my clinic.

Respuesta de Power Diary

Thanks for the great review!
- Damien

Respondido el 1/9/2019
Rebecca U.
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 14/8/2019

Best decision I made for my practice

Puntos a favor

The best thing about PowerDiary would have to be the time savings having everything incorporated into the one program, being able to send/receive SMS including automated reminders, AND being able to export directly to Xero! It’s great! It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something!

Puntos en contra

I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day. Nothing major! Oh & I wish you could send faxes from PowerDiary.

Respuesta de Power Diary

Hi Rebecca, Thanks for your lovely review. We love hearing that Power Diary is saving you lots of time! Will add your improvement ideas to our list (we prioritise the ones we get the most interest in).
All the best,
Fiona

Respondido el 19/8/2019

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