GoToWebinar is a webinar and webcast tool designed to help businesses of all sizes manage online conferences and engage with clients. The platform enables professionals to generate leads, train your team, onboard customers or inform employees.
GoToWebinar offers scheduling, engagement and publishing functionalities, which helps organizations host large-scale events. It offers a host of features such as custom registration pages, event management, webinar templates, video sharing, surveys, audience management and more. Additionally, it comes with white-label capabilities, which lets users personalize the webinar material using custom logos, images and colours to establish brand identity.
GoToWebinar allows managers to gain insight into the performance of webinars, attendees, trending topics, questions answers and more via analytics and reporting. It is available in monthly/annual subscriptions and support is provided via phone, FAQs and other online measures.
Yogendra G. Especialidad: Tecnología y servicios de la información Número de empleados: 201-500 empleados
This is a great software even for large organizations. We all love it.
1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings
2. It is a slick application that has useful features such as muting or unmuting all or few.
3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak.
4. Users can send private messages to one another or can send group messages or broadcast messages to everyone.
5. It has screen sharing and Video camera option too.
6. It has lot of toll free and local numbers from almost all of the countries to dial in
7. Phone app is equally great to dial in and has a calling ability as well.
8. No need of hosting this software in local premises. It is available as a software service.
I have no complaints about this software.
Joey P. Especialidad: Ingeniería industrial o mecánica Número de empleados: 11-50 empleados
The software was easy to learn and the user interface is intuitive. Features were easily accessible and icons were self explanatory to any person who grew up in the age of smart phones and the internet. I was able to launch the webinar without any prior training and hosted my very first webinar ever without a hitch. GoTo Webinar has the ability to keep track of attendees' engagement, record presentations, poll the audience, generate analytics, switch between presenters and speakers/ panelists seamlessly. The platform is also nice because attendees can join the webinar without downloading software, they just simply click on a link that can be emailed through an automated system or a traditional URL. We had attendees on mobile devices, tablets (ipads), etc. so it's a pretty versatile platform.
Some features can only be unlocked by increasing the membership tier. The basic subscription is already pretty pricey and does not have access to many of the "premium" features such as embedded videos and maximum number of attendees and available registration slots.
George B. Especialidad: Propiedad inmobiliaria Número de empleados: 51-200 empleados
Solid product that is fairly easy to use and quick to
It’s web based and can be used anywhere with an internet connection. Sessions can be set up quickly and on the fly or Scheduled.
Setting up sessions as appointments can be a bit confusing, however with use it becomes clearer on how to do them.
Kat M. Especialidad: Hostelería Número de empleados: 11-50 empleados
user friendly, like the analytics and reporting
GoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.
Ganapathy S. Especialidad: Papel y productos forestales Número de empleados: 51-200 empleados
I attend/host both professional and personal webinars (e.g. business conferences & family reunions) using this software and I have yet to be disappointed by poor performance.
This is both a secure & efficient software to reach a vast audience anywhere in the world especially in the COVID-19 times that we currently live in. I love the high quality of both audio & video using this software every time I attend a webinar.
Some users have mentioned that it works better with some Internet browsers than others but I have at least 3 different browsers on my Windows 10 laptop and they all work just fine with this software. Perhaps it is specific to a Windows 7 or Mac issue?