Sobre Phonexa

Phonexa Call Logic is a cloud-based solution that enables businesses to gain data insights into marketing calls and campaigns, improving return-on-investment (ROI). It allows users to capture caller demographics, analyze inbound traffic and create comparative reports for clients/vendors. Key features of Phonexa Call Logic include interactive voice response (IVR), automatic call distributor (ACD), predictive modeling and call recording. It comes with a call tracking module, which allows businesses to track leads across online/offline channels and receive information related to quality or statuses via visual representations. Additionally, professionals can utilize local, toll-free and vanity numbers to enhance the brand value. Phonexa Call Logic offers an application programming interface (API), which lets businesses integrate the solution with third-party systems such as Google Analytics, Salesforce and more. It is available for free and on monthly subscriptions and support is extended via phone, email, live chat, and other online measures.
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Precios de Phonexa

Phonexa no tiene versión gratuita, pero ofrece una prueba gratis.

Precio inicial:
Sin información del proveedor
Versión gratuita:
No
Prueba gratuita:

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Opiniones de Phonexa

Calificación general

¡Escribe una reseña!

Evaluación de función

Relación calidad-precio
4,9
Funcionalidad
4,9
Facilidad de uso
4,7
Asistencia al cliente
5
5 opinones sobre 36 Ver todas las opiniones
Elijah
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 9/8/2022

White Glove Service

Puntos a favor

As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is, from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue, while my costs have gone down, resulting in greater profits for the company.

Desventajas

There is a learning curve, like with any new software, due to the many features not found on other platforms.

Arif
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 16/8/2022

Great product, Exception customer service

Great

Puntos a favor

Working with phonexa team feels like extension of our own operation and IT team. They are doing great job at understanding the market and rolling our features which are very relevant and criticial for all the users success

Desventajas

ML & AI capability to run deep analytics are still missing

Alicia
  • Sector: Suministros y equipo para empresas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

4
Publicado el 18/8/2020

Nasser is the best

Puntos a favor

Working with Nasser. He is always attentive and you clean tell he cares. He goes above and beyond to make sure I am happy and understand.

A hard worker.

Also, ALWAYS makes time to meet with me.

I would hire him if i could!

Desventajas

Set up is miserable so much to do............

Jason
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
5
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 11/8/2022

Phonexa is perfect for multi-tier lead management

Great customer service. Fast onboarding. Lots of features we didn’t even know we needed which is awesome.

Overall, highly recommended.

Puntos a favor

Our company loves the fact that they are offer multi tier lead gen management and they have the most features for affiliate management and tracking. We know the origin of every deal now and our affiliates are happy because they get paid on every deal thanks to phonexa’s technology.

Desventajas

It has a LOT of features so sometimes there’s a big learning curve but it’s ok because they have awesome support.

[SENSITIVE CONTENT] have been phenomenal at getting our platform up and running. Amazingly helpful.

Jennifer
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 17/8/2022

OUTSTANDING Customer Service

Puntos a favor

The customer service with Phonexa is OUTSTANDING! Everyone is a pleasure to work with. [SENSITIVE CONTENT] have gone out of their way on multiple occasions to make sure I understood how everything works. They are quick to respond to a question and always offer to get on a call if anything needs further explanation.

Desventajas

When I first started using Phonexa, it was a bit overwhelming due to all the features. Thankfully the team gave us their full support and helped us quickly navigate and learn the system.

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