Sobre DeskAlerts

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined messages through pop-up notifications and by color-coding based on the level of emergency. Features of DeskAlerts include customizable templates, multi-channel delivery, one-click alerts, messaging, virtual mapping and more. It comes with a questionnaire builder, which lets users share custom surveys or polls among staff members and receive immediate feedback to improve employee engagement. Additionally, it helps users utilize scrolling the ticker tool to display high-priority messages as headlines on computer screens. DeskAlerts comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems used for single-sign-on and active directory processes. Pricing is available on annual subscriptions and support is extended via phone, email, documentation and other online measures.
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Vídeo de DeskAlerts
DeskAlerts Software - 1 - miniatura
DeskAlerts Software - 2 - miniatura
DeskAlerts Software - 3 - miniatura
DeskAlerts Software - 4 - miniatura

Precios de DeskAlerts

DeskAlerts no tiene versión gratuita, pero ofrece una prueba gratis.

Precio inicial:
Sin información del proveedor
Versión gratuita:
No
Prueba gratuita:

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Opiniones de DeskAlerts

Calificación general

¡Escribe una reseña!

Evaluación de función

Relación calidad-precio
4,5
Funcionalidad
5
Facilidad de uso
4,5
Asistencia al cliente
5
5 opinones sobre 5 Ver todas las opiniones
Wissam Z.
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
3
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
5

4
Publicado el 6/6/2021

Feedback

Puntos a favor

Easy to train and use. Simple application .

Desventajas

We had some feedback which were given directly to your colleagues.

Luc L.
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 501-1000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
0
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
0

4
Publicado el 12/10/2018

Works great.

Puntos a favor

Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems.

Desventajas

A few bugs here and there but they update often so you usually won't be dealing with them for long.

Respuesta de DeskAlerts

Hello Luc! Thank you for using DeskAlerts and for this review. It means a lot for our team to know you find the software easy to use. We appreciate your feedback regarding the software update.

Respondido el 3/3/2021
Nick W.
  • Sector: Educación superior
  • Tamaño de la empresa: 5001-10.000 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 10/6/2021

Excellent piece of software

DeskAlerts allows us to quickly and easily communicate with our users and, critically, allows us to report on who has (and hasn't) received the alerts. The alerts are very configurable and allow us to send fully branded messages at the click of a button (or two)

Puntos a favor

Easy and intuitive to send out mass (or targeted) communications to our users. Gives simple, but clear, reports on how many users (and who) have seen them. DeskAlerts themselves (the company) are friendly and very responsive to support requests and feature development. DeskAlerts is being actively developed and improved with new features and tweaks to existing ones.

Desventajas

Older versions of the software could be a bit clunky and buggy, but the latest versions have been much better.

Olivier J.
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 5001-10.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

4
Publicado el 16/3/2021

Good tool for instant notification

We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources.
You may use it avery basically or even use one of the numerous features that help you to meet your specific needs.

Puntos a favor

Easy to use to reach users to inform them about important information.
Good layout and capabilities.
Delegation is possible to allw users to use the tool for their own purposes.

Desventajas

Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable.

Usuario verificado
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
0
Funcionalidades
5
Facilidad de uso
4
Asistencia al cliente
0

5
Publicado el 5/4/2019

Great for company-wide alerts

DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems.

Puntos a favor

I liked that I did not have to rely on an email system and the variety of different options for who to send messages to.

Desventajas

Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.

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