Sobre Lightspeed POS

Crafted specifically for the hospitality industry and perfect for cafes, restaurants, bars, and any other hospitality business imaginable. Lightspeed Kounta POS is the point of sale that is easy to use, simple to manage and powerfully efficient. New staff can familiarise themselves with Lightspeed's layout in minutes, whilst the savviest of operators can charge ahead with detailed reports, powerful service features, and seamless inventory management. Access detailed reports from anywhere that help you understand how your business is performing with actionable insights on the menu and staff performance, peak periods and much more so you can spot opportunities to boost efficiencies and grow your business. Lightspeed Kounta POS also integrates with tools you use every day, letting you connect your accounting, employee scheduling, loyalty and more to one platform. Backed by a 24/7 Support team who are always available, in addition to industry experts who can help you tackle the problems that matter the most to your business.
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Vídeo de Lightspeed POS
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Precios de Lightspeed POS

Lightspeed POS dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de Lightspeed POS está disponible a partir de 60,00 US$/mes.

Precio inicial:
60,00 US$/mes
Versión gratuita:
Prueba gratuita:

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Opiniones de Lightspeed POS

Evaluación de función

Relación calidad-precio
4,3
Funcionalidad
4,2
Facilidad de uso
4,4
Asistencia al cliente
4,5
5 opinones sobre 122 Ver todas las opiniones
Richard
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 13/1/2018

Great Product

Puntos a favor

Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease.

The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time.

Desventajas

Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue.

Peter
  • Sector: Restaurantes
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 7/5/2021

Fantastic POS

Puntos a favor

Lightspeed is very reliable, easy to program good functionality. In 3 years our POS has not crashed or stalled. Customer support is remarkable. The team is knowledgeable and professional. My questions are answered the same day.

Desventajas

Most of the reporting is very good. I would like more one page style reports, for example all servers that worked yesterday lists total sales, category sales, average check. I can get this information but each server is listed separately so analysis is time consuming.

Alternativas consideradas

TouchBistro

Razones para elegir Lightspeed POS

Lightspeed would be simpler and had great customer support.

Razones para cambiar a Lightspeed POS

During the demo I felt Lightspeed had more features that would be beneficial to our restaurant.
Donna
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 6/9/2022

Best Supported POS System

Very easy to use, easy to get help specific to your problem

Puntos a favor

How easy it is to get support, how knowledgeable the support staff is with the software & shortcuts to use it. Also, it tracks inventory across multiple platforms so you don't sell inventory you don't have.

Desventajas

It's fairly expensive in comparison to what we were using in the past (quick books POS - doesn't track inventory across multiple platforms but cheaper)

Alternativas consideradas

Hike

Razones para elegir Lightspeed POS

doesn't track inventory across multiple platforms

Razones para cambiar a Lightspeed POS

More options
Sean
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
1
Funciones
3
Facilidad de uso
3
Asistencia al cliente
1

3
Publicado el 6/9/2022

Not The Same Company They Used To Be

The first two years we used Lightspeed was awesome. Year three the software was failing weekly.
We went two weeks without the inventory purchase order system, because Lightspeed told us it was a probelm on our end. The deny they had problems. We went a long time without being able to process payments because a clitch in their system. I personally beleive they were growing too fast. It was clear that they accepted that they would loose customers through out the process.

Puntos a favor

When we started with Lightspeed it was awesome. There was a time I couldn't say enough about how much we liked Lightspeed.

Desventajas

As they grew and added features and modules the program always had serious deabilitating gliches.
Their customers support went from A+ to F in three years.

Ronald
  • Sector: Transporte marítimo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 30/6/2022

Lightspeed POS very helpful

I am very happy with this product

Puntos a favor

Being able to search a part, and track the sales of a part, is very helpful

Desventajas

Custom pricebooks need to be in correct format to load

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