SRS Health is an intelligent data solutions vendor that provides healthcare information technologies for specialty practices. SRS’ healthcare IT ecosystem - designed for episodic care - includes EHR, outcomes, practice management, patient portal, transcription and PACS.
The EHR solution allows providers to access a PDMP and obtain outcomes intelligence within their natural workflows. Customized data collection is simplified through the use of protocols, and workflows can be tailored to each provider's or practice's requirements.
The SRS healthcare IT ecosystem supports physicians in a variety of specialties, including orthopaedics, ophthalmology, dermatology, ENT and more.
SRS can be deployed on premise or as a cloud-based solution. The system features customizable tabs for physicians and can scale to suit the needs of any practice.
Shannon P. Especialidad: Práctica médica
SRS is a very user friendly software. We have employees who are in their early 20's up to late 70's. This is a big gap in age and technologic skillsets. SRS puts all employees on an equal playing field.
SRS utilizes it's users suggestions to help form the next group of computer updates. Users are encouraged to email their ideas on how to streamline processes or requests for changes to the software. Quite often you will see those suggestions implemented in future upgrades.
SRS staff is very helpful and extremely knowledgeable. We have been members of SRS for quite a few years now. What impresses me the most is the continuity of SRS's staff. Seeing the same faces year after year at the User Summit (and becoming familiar with them) is very comforting. As a consumer, it tells me that it is a solid company who treats their staff well. Having continuity in the staff also allows them to know the complexities of certain offices. It helps to eliminate the "nice to meet you" conversation.
ICD-10 charge passage through seem to be an issue for our office. We will need to utilize a (large) paper superbill.
SRS doesn't have the capabilities to utilize scribes like other software offers.
The biggest disappointment we have faced this year is the delay in turn around time for support whenever we have entered a trouble ticket. This is something we had not experienced in the past. This seemed to be a common theme/conversation of many offices while at the User Summit last fall.
ask questions, don't assume, check references and whenever possible, go to an office that utilizes SRS (preferably an office within the same specialty). Seeing the software in action, seeing that it is user friendly and easy on the eyes whereas you are not feeling overwhelmed when looking at the screens is definitely a selling point.
Sarina S. Especialidad: Práctica médica
SRS listens to their clients and they offer several different venues for us to give that feedback and advice. Not only do they listen, they react. SRS is a small enough company to effectively effect change, yet big enough that our practice's needs are met. Not many companies are interested in hearing how things are going for our practice like SRS is.
It would be nice if all of our bills from SRS came as quarterly, lumped sums with an explanation of what constitutes that lump sum instead of having different statements for each feature we are using (e.g. lab interface, patient portal, SRS tech support, etc.)
I strongly encourage you to understand your current workflow before starting to research other EMRs. What do you like about what you are doing now, what don't you like? What are you willing to change and what change will you not make? An EMR should cater to the physician and his practice. The physician should not have to cater to the EMR.