Sobre EngageBay

EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketing tools to build relationships with customers and retain them for a lifetime. Features of EngageBay include email marketing, landing pages, live chat/helpdesk, ticketing, telephony, appointment scheduling, contact management and more. It comes with a built-in CRM, which allows firms to manage and track all activities across customers, leads and deals as they proceed through pipelines. Additionally, it provides marketing capabilities for users to generate leads through automated email templates, customizable forms/popups, social media engagement and more. EngageBay enables businesses to use Zapier and Xero integration to connect the platform with several third-party applications such as Salesforce, Intercom, MailChimp, Hubspot and more. Pricing is available on monthly subscriptions and support is extended via documentation, phone and email.
EngageBay Software - 1
EngageBay Software - 2
EngageBay Software - 3
EngageBay Software - 4
Vídeo de EngageBay
EngageBay Software - 1 - miniatura
EngageBay Software - 2 - miniatura
EngageBay Software - 3 - miniatura
EngageBay Software - 4 - miniatura

Precios de EngageBay

EngageBay dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de EngageBay está disponible a partir de 10,79 US$/mes.

Precio inicial:
10,79 US$/mes Ver precios
Detalles de precios:
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially) Ver los planes de precios
Versión gratuita:
Prueba gratuita:

Alternativas a EngageBay

HubSpot CRM

With its cloud-based, customer relationship management (CRM) platform, HubSpot CRM helps companies of all sizes track... Saber más

HubSpot Marketing Hub

HubSpot is a leading growth platform. Over 52,000 total customers in more than 100 countries use HubSpot’s award-winning... Saber más
Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and... Saber más

ActiveCampaign

ActiveCampaign's category-defining customer experience automation platform (CXA) helps over 130,000 businesses in 170... Saber más
Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to... Saber más

Salesforce Sales Cloud

Sales Cloud es la plataforma de CRM personalizable que crece contigo. Obtén información y actividad de tus clientes en... Saber más

Opiniones de EngageBay

Evaluación de función

Relación calidad-precio
4,8
Funcionalidad
4,6
Facilidad de uso
4,5
Asistencia al cliente
4,8
5 opinones sobre 229 Ver todas las opiniones
Hafizah S.
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
4
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 10/8/2021

Everything under one roof

Puntos a favor

EngageBay cover all of any business needs, from task managing to customer support platform. I mainly use it to collaborate on task and project. It comes with good communication hub that let us to have a quick and swift connection between us to discuss on the task and project.

Desventajas

As this software is packed full with features, it can be quite confusing to use it for the first time, and to choose the correct tool that i need to running the project objective that i has planned. The manual guide is not too detail and not very helpful for me.

April W.
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 3/5/2022

Brilliant all-in-one package

Connected sales and marketing platform has resolved manual intensive activity scheduling. No need to import a new list each month into a separate email marketing platform. Being able to have contacts in multiple list and sophisticated tagging is brilliant. The guys at EB are really helpful with speedy responses, providing video and screengrabs to help. The best experience i had was when i recommended that there should be a report on the dashboard for forms, a couple of weeks later i had an email from EB letting me know that they'd developed the report and added this to the dashboard - couldn't ask for a better service.

Puntos a favor

A complete package for connected sales and marketing and data and reporting in one place. Previously had a separate CRM system from email marketing platform and as such no integration and ability to see what marketing had gone out to what contact and their response to that, all activities and follow ups were all manually scheduled this has been resolved with EB. Customer service and support is fast and efficient too.

Desventajas

Had an issue at first setting up the smtp integration with the correct configuration as we wanted to send mailers using our own email servers, took some backward and forwards between technical teams but was resolved in the end. Being able to email from multiple email addresses is great but I also would love it if we could have multiple email signatures attached to a single user too.

Alternativas consideradas

HubSpot Marketing Hub, ActiveCampaign y Keap

Razones para cambiar a EngageBay

it offered all of the functionality at an affordable price. The only one that would've done everything EB does was hubspot however because we had multiple domains for each of our product this meant hubspot required us to pay for x 2 marketing and sales hubs which wasn't the way we wanted to use the platform nor within our budget.
Spencer F.
  • Sector: Aviación y aeroespacial
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
3
Facilidad de uso
2
Asistencia al cliente
5

3
Publicado el 16/6/2022

Engagebay

Puntos a favor

The customer service is spot on. If you need help, you send a message in the chat and they get back very quickly, with the answers to your problem. If they don´t have the information or they don´t have something that you are looking for they are straightfoward and let you know.

Desventajas

I wish there were better ways to track touches to prospects. You can make tags and filters, but there´s no ¨pretty & organized¨ platform in the software that allows you to keep track and view what you have done or need to do (followups) etc.

Jasmine D.
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
3
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 28/4/2022

engagebay erview GYM and HEALTH

so far my experience with engagebay has been excellent.

Puntos a favor

it is very close to what I am used to, the support has been incredibly helpful. It was super easy to set up pretty much plug and play and you are away. I am only 2 weeks into using this app but so far I'm really happy with it.

Desventajas

The text messaging in automation has been problematic during the set up phase but the support has been excellent and have helped me with it. Hopefully in the future once I get used to using the platform i can set up the automations with the messages working straight away.

Pierpaolo V.
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

4
Publicado el 20/2/2020

I've tried it, but now it's our official automation platform...

I have tried other platforms, also spending a lot of money on assestment (hubspot, sharpspring, active campaign, etc...).

Some of them have too high prices, others don't seem to listen to the request for new features, still others the support is slow to respond.

In all the cases I tried something was missing: for EngageBay nothing is missing and the costs are very affordable (it also includes a free version to let my customers try the product).

Puntos a favor

Quick and easy to use. All very easy.
It has everything we need (integration, mail automation, sales automation, lead generation, Android and Ios apps, support ticket e chat for visitors, etc...).

Desventajas

It is not possible to program post social (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap).

Maybe the pricing model needs to be improved by including web analytics per user in the basic version and offering a monthly block of "no branded" emails.

Respuesta de EngageBay

Thanks for the review and feedback Pierpaolo Villano.

Respondido el 24/2/2020

Categorías relacionadas