Forward Thinking Systems provides a cloud-based fleet management solution that provides businesses with tools and functionalities that help them to coordinate and track their fleet of vehicles in real time.
Vehicles can be installed with a tracking device with a constant satellite and cellular connection that sends location updates to the online application, providing real-time locations. Through the solution's Route Manager, users can view assets on a map and differentiate between vehicles by color, type and custom labeling to indicate usage type.
Forward Thinking Systems provides a dispatching feature helps dispatchers to find an address, locate the closest vehicle to a stop and dispatch the stop to the driver. Communication between drivers and dispatch can be managed with the two-way messaging feature from the cloud application directly to a driver’s device. Drivers can access the dispatch feature via mobile and tablet computers.
Support is offered via phone and email.
Brian K. Especialidad: Transporte/transporte en camión/ferrocarril Número de empleados: 201-500 empleados
My overall experience with Forward Thinking has been great. They offer a premium product with a priority and focus on customer service. In my opinion, the experience can't get much better in the telematics market.
After reviewing many different telematic solutions, Forward Thinking was the only system that was able to incorporate all of our needs on to one platform. They offer a one stop shop for equipment tracking, video analysis, route optimization, paperless dispatch and messaging, while ensuring a user friendly experience.
With any electronic system, connectivity can be a challenge, but Forward Thinking's response time and attention to detail has made for an almost 100% up time experience.
Eric P. Especialidad: Construcción Número de empleados: 51-200 empleados
Forward Thinking systems has allowed us to keep a closer eye on our workforce, optimize our daily routing for drivers and help answer questions regarding start times, punch in and outs as well as provide more accurate arrival times to customers.
This tracking system allows you to avoid delyas, find the shortest and most efficent routes and optimize your daily driving schdeules drastically reducing fuel and labor costs.
The old portal was hard to use and took some time to load but the new portal is much cleaner and faster.