Sobre Benchmark Email

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Benchmark Email Software - 1
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Benchmark Email Software - 1 - miniatura
Benchmark Email Software - 2 - miniatura
Benchmark Email Software - 3 - miniatura
Benchmark Email Software - 4 - miniatura
Benchmark Email Software - 5 - miniatura

Precios de Benchmark Email

Benchmark Email dispone de una versión gratuita. La versión de pago de Benchmark Email está disponible a partir de 15,00 US$/mes.

Precio inicial:
15,00 US$/mes
Versión gratuita:
Prueba gratuita:
No

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Opiniones de Benchmark Email

Evaluación de función

Relación calidad-precio
4,1
Funcionalidad
3,9
Facilidad de uso
4,3
Asistencia al cliente
4,2
5 opinones sobre 165 Ver todas las opiniones
Belén
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
1
Funcionalidades
3
Facilidad de uso
3
Asistencia al cliente
1

2
Publicado el 8/11/2022

La atención al cliente es mala y no te dan soluciones

Cuando trate de comunicarme con el area de soporte solo se cierran a su contrato, cuando otras empresas te cobran solo lo usado y te reembolsan para canje en otros productos. No te brindan un libro de reclamaciones, por lo que simplemente se lavan las manos. Dinero perdido. NO RECOMIENDO ESTA EMPRESA PARA NADA.

Puntos a favor

En su momento cuando recién la utilizamos era útil, pero al día de hoy con tantas otras plataformas con mas funcionalidades, no vale la pena. Han subido ahora mas sus precios.

Desventajas

La poca funcionalidad y sincronizacion con otras plataformas. La atencion al cliente es pobre, no te brindan soluciones a problemas, solo te niegan la ayuda. Ademas que me cobraron un año entero (mas caro sin avisar) y cuando me queje 20 días despues (antes del mes) no me quisieron reembolsar el dinero. $321 al agua, cuando ya no usamos la plataforma.

Bob
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 18/9/2018

My Review of Benchmark Email

Very good! Customer support responded quickly to my inquiries. For emailing your customer base easily and on a regular basis - this is good value for the money.

Puntos a favor

I loved the ability to design newsletters and email them directly to my subscribers. They have many different templates for you to choose from. The ease of use made my actual "writing time" for a newsletter minimal.

Desventajas

I used Benchmark when I first started in online business. It was very easy to use and the price was in my comfort zone. I then tried to set up a couple of "funnels" and could not do so (this was a couple of years ago - so time may have changed). I contacted Customer Support and was informed that the system I was trying to put in place was not available through Benchmark, that they were only for emailing directly. Unfortunately, I had to close my account and move on to a competitor that did allow me to build out my funnels for online marketing.

Andrew
  • Sector: Estudios de mercado
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 24/5/2019

Easy to use platform

Overall, I am satisfied and will continue to use Benchmark . I started on a Free Trial and upgraded to a paid service. I plan on sticking to Benchmark for a quarterly newsletter and using to send invitation or special emails.

Puntos a favor

This platform is very user-friendly. It doesn't take much effort to get up to speed on how to use it, and there are many email templates to choose from so you don't always have to create something from scratch! I think it's good value for the money, and the support team has been very helpful in my experience.

Desventajas

There ares some features where I feel limited. I am not too experienced with softwares like this, so I don't know what's available....but I really wish there was a pop-up feature, where users could click on a button and it would connect to their email to forward a newsletter for example. I also have experienced some deliverability issues and have not been 100% satisfied with the response. I think with this and being a new user, it takes time to learn and develop the best strategy.

Alternativas consideradas

Typeform y Mailchimp

Razones para cambiar a Benchmark Email

I also use type form, but I don't use it for email. I have considered Mailchimp because it seems to be widely used (I see its logo often on emails/newsletters). I chose Benchmark because I like the look & feel of the website and some of the design elements.

Respuesta de Benchmark

Hello Andrew,

Thank you for the review and high rating.

Regarding the feature you mentioned, we do have a forward option for the campaigns you send. When you have a moment, log in and chat with us, we'd love to show you how this feature works and also how to improve your deliverability.

- Benchmark Team

Respondido el 30/5/2019
Usuario verificado
  • Sector: Recaudación de fondos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 10/11/2022

Great customer service!

I'm impressed with how professional they are, as well as how accessible. It's not hard to reach someone when something goes wrong (which is usually due to my inexperience with their interface).

Puntos a favor

Benchmark is head and shoulders above our experiences with other firms. While the interface is not quite as intuitive as I would like, it is easy enough to master, and there is ample customer service to help along the way. I cannot say enough good things about the people I've dealt with there so far.

Desventajas

I did have a problem with importing a graphic, even though it was in a format normally accepted (jpeg). Haven't found the time to resolve this, but that's on me, not them.

Manuel
  • Sector: Entretenimiento
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
4
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
4

4
Publicado el 30/8/2022

Email through this app is inexpensive and comes with an excellent user interface

When choosing an email marketing service, I primarily considered well-known tools. I reviewed the free demo versions of these tools when making a comparison. One tool in particular stood out above the rest: Benchmark Email. I started using it immediately without any need for a manual. Additionally, its price is cheaper than other domestic email sending tools. The reporting features are also easy to comprehend and understand. Therefore, I recommend Benchmark Email to anyone that has recently switched to an email marketing tool and isn't fluent in marketing automation terminology.

Puntos a favor

Email marketing consists of many different functions. These include setting up segments, measuring open and click thru rates and pausing delivery. It's also extremely cost-effective if it can create landing pages and is easy to use. Programming knowledge is not required to use these functions, workshops are held for this purpose. This app provides easy-to-use email software with a reasonable price. Even if you don't know how to use it, you can still create attractive emails with intuitive operations. The app makes it simple to view information like the open rate

Desventajas

Even though it currently has limited functionality, it would be great if the EMA tool was more than just a mailing list. I hope it eventually becomes the best tool that's more than just a middle-of-the-road tool like MA.

Alternativas consideradas

Zoho Mail

Razones para elegir Benchmark Email

HTML emails through this system is possible without any domain knowledge. Additionally, many people report higher open rates for their newsletters since using Benchmark Email.

Software anterior

Mailchimp

Razones para cambiar a Benchmark Email

By comparison to the man-hours spent preparing mail for delivery by the USPS, two-thirds fewer man-hours are required. Touching links for post-delivery reports is easy, and these reports can be quickly viewed. This speeds up the process for people clicking on links as they approach.

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