Sobre My Clients Plus

My Clients Plus is a cloud-based medical platform. It is used by mental and behavioral health providers for medical practice management. My Clients Plus’ key features comprise therapy billing, client portal, to-do list, therapy notes, reporting and practice management. Its client portal tool is used to schedule and process credit cards, remind text or voice appointments, complete online clinical intake forms, send and receive messages with file attachments, receive automatic account updates, conduct HIPAA-compliant video conferences, disclose email statements and others. The platform also comes with Wiley Practice Planners that allow users to complete clinical documentations. The platform also provides therapy templates for healthcare providers which are iPad and tablet computers optimized. Pricing of the platform is based on a monthly subscription and support is extended via phone and email.
Help
New client
Progress notes
Treatment planning
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Precios de My Clients Plus

My Clients Plus no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de My Clients Plus está disponible a partir de 24,95 US$/mes.

Precio inicial:
24,95 US$/mes
Versión gratuita:
No
Prueba gratuita:

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Reseñas de My Clients Plus

Evaluación de función

Relación calidad-precio
4,5
Funcionalidad
4,5
Facilidad de uso
4,5
Asistencia al cliente
5
5 opinones sobre 179 Ver todas las opiniones
Matt C.
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 11-50 empleados
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 5/11/2018

My Clients Plus is best product on the market.

My company has been associated with My Clients Plus for the past 11 years and services over 180 practices across the nation. During that period of time, we've had the opportunity to change software vendors that offered incentives and benefits that MCP didn't offer at that time. However, we never made a change because of the ability to MCP improve their product in order to improve on what their competitors offered.
What stands out and is most important about work with MCP is the consistently high level of client service they provide. Nothing is too great or too small to deal with. The company has available, knowledgeable, friendly and helpful employees who go above and beyond any other software vendor I've ever worked with.
This aspect of a relationship should not be overlooked because when it comes down to it, the various software vendors all have similar features. When you need someone or something addressed immediately, MCP has always stepped-up and resolved it in a minimal amount of time. I can't say enough about how wonderful it is to work with this company. Give them a shot, you will not be disappointed!

Puntos a favor

The learning curve, the ease of use and most importantly the service the company provides it's users.

Puntos en contra

There is nothing I can think of. Any time there has been a concern, MCP does whatever it takes to resolve the issue as quickly as possible.

Kim C.
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funcionalidades
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 16/12/2017

Easy to use, very affordable, perfect for a solo or small practice.

Easy to use, affordable, provides everything you need to run a small practice from a calendar to electronic claims to notes.

Puntos a favor

It is very easy to use especially the billing portion which seems to be set up with a therapist in mind and not an accountant or billing specialist. One click on the EOB and everything is filled in on the claim for the insurance portion. If needing a secondary filing, that is just one click also. I like the color coding for different types of appts. and a To Do list. The layout has been recently updated and looks nice and easy to navigate.

Puntos en contra

I wish there was an easier way to correct a mistake. At times I have messed on and needed to correct a claim or payment but to do this you have to delete the service and then start all over. Progress notes could use some improvement such as clicking on a session to complete a progress notes populates that progress note with information from the session such as date and time of session as well as session code. Also wish it had a report for missing progress notes.

Rubin N.
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
4
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
1

3
Publicado el 12/10/2017

Overall, a decent program.

Puntos a favor

There is a bit of a learning curve at first, but this software is relatively easy to use once it is set up.

Puntos en contra

After being a committed customer for some years they locked me when my credit card was denied due to fraud. I communicated this to them and told them I'd have a new card shortly, but that didn't stop them. I needed to access patient data but was blocked. I feel this is insensitive and even unethical.

Respuesta de My Clients Plus

Rubin, we're sorry for the misunderstanding. When a payment is declined for any reason, the system automatically sends an email explaining what happened and then prompts the user for a new payment method when they next log in.

The first time you contacted us via email, we did not understand that you were asking us to move your billing date another week or so because that is when you expected to receive a new business card. By the time we figured it out, you had already entered a new payment method and were using your account.

Respondido el 16/10/2017
Sue A.
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: Trabajador autónomo
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 9/11/2018

BEST SOFTWARE EVER

My notes are up-to-date and HIPAA compliant. I can access anything at any time from anywhere!
Billing allows me to send out statements, follow up with insurance companies if needed and keep track of all activity simply.
I call myself the biggest MCP fan because I tell ALL my friends and co-workers about how great it is and recommend they use it for their own practices. Several of my friends have shared that it has also saved their lives with regards to keeping up-to-date and not losing out on billing any longer.

Puntos a favor

I love the ease of using MCP - it's user friendly, everything is connected simply and it provides me with all the services I need. There's a great variety of templates, I can link the calendar with appointments simply through Jituzu. The reminders for scheduling are the best!
Customer support is amazing - the agents are professional, knowledgeable and friendly.

Puntos en contra

Nothing - Love it all! If anything I'd say I wish the notes saved automatically as I've lost a few after not remembering to save them before leaving the page!

Heidi W.
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funcionalidades
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 5/11/2018

Exellent customer service, wonderful product and a fantastic value!

Excellent overall. Customer service has always been beyond expectations and above my experiences with other companies (including other forms of software: fax, websites, etc.). I appreciate that my feedback is welcomed and utilized. I've referred many colleagues over the years and they report similar experiences.

Puntos a favor

Ease and efficiency. Client portal and virtual therapy option are fabulous.

Puntos en contra

Can't easily adjust a transaction. Can't add more than two insurance companies. I see minors and kids sometimes have 3, even 4 insurance plans. If there is a way, I dk how to do it but making changes in the billing section isn't always the easiest. I get complaints sometimes from families that they can't see where a specific payment applied to a session.

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