Less Annoying CRM is a customer relationship management solution that caters to the needs of small businesses. It offers cloud-based deployment, various configuration options and a dashboard that provides an overview of contact information, projects, files and other information.
Offering applications for contact management and sales force automation (SFA), Less Annoying CRM allows businesses to consolidate their customer information in a single place, accessible to the entire team. The dashboard allows users to view any notes, files, tasks, events and pipeline information related to a contact. Modules include lead tracking, note taking, calendars and task management.
Configuration options allow users to customize sales processes and lead definitions to best align with their own business processes and industry needs. Less Annoying CRM offers 256-bit encryption security. Its servers are hosted on Amazon.com’s infrastructure with multiple data backups kept off site, allowing data to be restored if necessary.
Mark skovron P.
No learning curve, so my team dug right in = Productivity.
The team loves it = Means they use it = Tasks and Events are getting handled more effectively.
Using the CRM part to keep track of all clients, reps, and vendors = all in one place = gained efficiency.
Easy to CC emails and PDF's, other Docs right into client and reps files and immediately create quick tasks or events for follow-up = Nothing is falling through the cracks.
Every day, the agenda is emailed to each user = Your task list for the day.
Calendar feature is very dynamic.
The only thing this CRM doesn't do is my laundry, seriously!
It's crazy how many apps there are that do the same thing, and I've tried about 20 in this category. I LOVE this CRM!
LACRM BEST PRACTICES:
1. Intuitive & Ease of Use = NO, I mean NO learning curve!
2. Exciting to use b/c I don't feel bogged down with 100 features to stare at that I don't need.
3. Free 30 Days. The least expensive app on the market.
GREAT for individual entrepreneurs, small biz to med biz that aren't looking for a million features.
If you are the kind of biz or management that wants your ppl to spend 60 days learning, then 2 hours a day using instead of doing their job b/c you're so tied up in being a manager -- go to something else, you won't like this. And tell your co-workers I feel sorry for them!
Personally, we love it that this is mastered under 20 minutes, and we keep it up on the destops all day -- avail when we need it --but not a slave to it (looking at you Infusionsoft and Sales Force!)
Their strength is the only reason to go 4 stars here.
But let's be clear -- it's all about perspective.
There are a couple things I wish the task list would do, but in speaking with LACRM, they said they are rolling them out soon. (Can't beat the customer service - damn these people are friendly! I wish my family were this nice, LOL.)
I'm begging them to white label the product -- my sales reps could sell it like crazy!
Erick A. Especialidad: Comercio mayorista Número de empleados: 51-200 empleados
It is a very streamlines software. I like the fact that it is fast and you can place your tasks. I like that I can organize quikly. I also like that I can log in wherever I am at.
I like that you can ind a lead very quickly...I spend more time on a spreadsheet as I have multiple entries for the same account number....this one quickly takes you to the one account.
That I can't see reports as a user...or graphs. I don't like that there is no chat with other users feature.
No app integration...No business card reader app to upload a lead. No rewritten emails to send customers with just one click of a button.
Eric L. Especialidad: Tecnología y servicios de la información Número de empleados: 2-10 empleados
Moving from excel to properly track my contacts and interaction with them
This tool has everything you need in a small business from with nothing you don't need.
I already have systems in place for quoting and invoicing so I don't need those features in a CRM.
This system makes it easy to track contacts and your interactions with them.
I love that this system is web based making it completely cross platform and ensuring I can run it on Linux.
I highly recommend any SMB give this a try
I have not found any issues with this product yet
Rea F. Especialidad: Contabilidad Número de empleados: 2-10 empleados
I have used many crm's from the old days of ACT to today's version of Saleforce and even Sugar CRM. All of them are good in their own unique ways. The huge value of Less Annoying CRM its ease of use and value as an efficient contact management tool while providing good reporting tools. Since it is so easy to use and learn minimal training time is required to learn it so it really easy Less Annoying. Since it integrates so well with gmail and google calendar there is no need to have multiple calendars going. It is a good place to share calendars as well. For the money - it is a great solution and very easy to buy use and get support with. The couple of times when I have required support, it is very simple to speak with someone or get video's backfrom Less Annoying CRM support showing how to do virtually anythin that can be done.
Simple - Ease of Use - Training - Email integration - Support all well done.
Not great at setting up my templates for importing- It will not save any templates.
If you want the CRM to do any of the steps of the sales process then this is not the software for you.
It is more of an advanced contact manager vs a true CRM. For the price, there are many more full CRM options out there featured
This is a good first CRM for many companies and may be ideal for many years to come for many companies.
Tiffany H. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados: 2-10 empleados
Fantastic - really, truly is "Less Annoying" - it is simple, clear, and I did not have to watch a bunch of videos or read articles to figure it out. It was all very intuitive.
I literally have done free trials on dozens of CRM's and none of them really clicked. Most were cluttered, confusing, and not as customizable as I needed. Their Pipelines & groups are great. I LOVE Less Annoying super easy system, very engaging dashboard, and how to keeps track of all my emails. And did I mentioned the cost? only $10
Honestly, there is nothing I like least. It would be nice since they have such a great Pipeline if they also had some proposal templates that you could use to trigger the pipeline but not a huge deal.