PrimePay


Logotipo de PrimePay

 

102 reseñas (4.5/5)
 

PrimePay is a cloud-based human resources and payroll management solution designed for small businesses. It offers payroll management, a time clock, benefits administration and compliance management.

The PrimePay payroll solution includes payroll tax services, check payment options and document management. The tax management module allows users to manage state, federal and local tax filings. Users can also create custom reports on applicable taxes and track online pay statements.

PrimePay also features payroll reporting, where users can create and share standard reports such as compensation recaps, general ledger and 401(k) reports. The solution offers time tracking, which enables users to track employees’ time on the clock and calculate pay based on the time worked.

PrimePay offers subscription pricing based on the number of modules. The product offers integration with QuickBooks and Microsoft Word. The vendor offers a knowledge base and online support.

 

PrimePay - Punch in and out
 
  • PrimePay - Punch in and out
    Punch in and out
  • PrimePay - Time-off request
    Time-off request
  • PrimePay - Multiple devices
    Multiple devices
Sistemas operativos compatibles:
Navegador web (independiente de SO)

102 reseñas sobre PrimePay

 

Shannon M. Especialidad: Servicios individuales y familiares Número de empleados:  13-50 empleados Número de empleados:  13-50 empleados

2/8/2019

2/8/2019

Fuente de la reseña: Capterra

PrimePay Timeworks and Payroll

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We have been able to address the majority of our needs and concerns with the Timeworks product. The personal assigned rep for payroll is a great benefit. We had repeatedly requested an increase to functionality with Timeworks. We were told it wasn't possible, however we found out that there was an upgrade to the Timeworks app that addressed the particular issue. While we were pleased with that, we were never informed this upgrade had been done or was available, so we missed out on the use of the upgraded product for nearly a year before we discovered it had been released.

Puntos a favor

It is customizable and tailored to our business needs. The previous functionality issues with Timeworks have been addressed with the upgrade.

Puntos en contra

It does occasionally have "bugs" especially with the geotagging feature. Since geotagging is a requirement for regulatory compliance within our business, we must monitor this carefully.

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Response: PrimePay 6/8/2019

Thank you for your review, Shannon! We are so happy to see that you like our customizable Payroll service. We will be sure to share your sentiments with our team! Have a great day. - Team PrimePay

Susan W. Especialidad: Administración educativa Número de empleados:  51-200 empleados Número de empleados:  51-200 empleados

22/2/2019

22/2/2019

Fuente de la reseña: Capterra

Great tool for our School

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PrimePay improved the efficiency of our payroll saving the school time and money. We are very happy that we made the change to PrimePay.

Puntos a favor

The online platform makes it very easy to do payroll in a timely and accurate manner. Prior to converting to PrimePay we used a call in method and input errors would occur that we would not be made aware of until we received the printed copy of the payroll with the checks so correcting errors was always a time consuming process. By having the ability to enter payroll online and check the reports prior to submitting those errors are eliminated. The support staff can address any questions or issues before submission and they are very helpful. The move to direct deposit for all pay was also great.

Puntos en contra

The only real oddity is that some of the reports round the number of hours to 1 decimal. For example, 8.25 hours would show as 8.3 which does not make sense from a time recording standpoint. The platform did not start out that way but after an upgrade by PrimePay the reports changed to that odd format.

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Response: PrimePay 27/2/2019

Thank you so much for your thoughtful and informative review, Susan. We are so glad to see that we have been able to save you both time and money while providing you with a reliable and accurate service. We highly value this feedback and will continue to work toward improving our platform.

- Team PrimePay

Shannon M. Especialidad: Servicios individuales y familiares Número de empleados:  13-50 empleados Número de empleados:  13-50 empleados

18/12/2018

18/12/2018

Fuente de la reseña: Capterra

PrimePay Good Service

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PrimePay in general has been very responsive to our needs and requests. Having worked with multiple payroll companies in the past, I appreciate the large array of features combined with high touch customer service. I definitely recommend them.

Puntos a favor

The software is more customizable than most. The customer service and responsiveness is quite good for a payroll company. PrimePay manages to deliver high quality features like a large company, but more high touch service like a smaller company.

Puntos en contra

There is a limit to customization. The software cannot show a running tally of a person's hours worked per workweek on their time card in the mobile version. This has caused our mobile employees some issues in the field because they must manually add their timecards to stay on track for weekly hours and avoid unauthorized overtime.

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Response: PrimePay 19/12/2018

Thank you for your detailed review, Shannon. We highly value your feedback and strive to do everything we can to meet the needs of our clients. This information will be used to improve our products and services.

- Team PrimePay

Manuel A. Especialidad: Relaciones públicas y comunicaciones Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

16/10/2018

16/10/2018

Fuente de la reseña: Capterra

Payroll Processing, for Businesses that have "More Important" things to do!

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Takes all of the Payroll, Taxes, Deductions/Withholdings, etc., fears away! As a user, I have true confidence that all of my payroll actions are correct, and reporting /recording is accurate. The ready-accessible reports features are excellent. All supported by an expert staff, (should you ever need help) who is one phone call away.

Puntos a favor

User Experience (UX) design makes it so intuitive, easy and fast. once initial set-up, is complete. I can complete all of payroll processing in less than 30 minutes, on payroll day, and have accessible updated reporting, very just after. Every Team Member is knowledgeable, skilled and a pleasure to work with, (if, and when you need them!) But as the platform is well thought out, with "steps & prompts" to guide, it's very hard to mess up payroll processing!

Puntos en contra

The Prime-Pay Payroll Elephant...but I have grown to value and respect his important task!

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Response: PrimePay 17/10/2018

Thank you very much for your thorough review, Manuel! We're so happy to hear that you're having a positive experience with us. Our goal is to give you time back in your day so you can focus on what matters most; your business. Thanks for being a part of the PrimePay family!

Thomas P. Especialidad: Seguros Número de empleados:  13-50 empleados Número de empleados:  13-50 empleados

12/9/2019

12/9/2019

Fuente de la reseña: Capterra

PrimePay Review

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The team we work with at PrimePay are amazing and very helpful when we have compliance questions or issues in general.

Puntos a favor

We use PrimePay for all services they offer but majority of our business is with COBRA administration. They make the COBRA event process seamless and handle all communications between the employee/insurance carrier/employer, which means our job is pretty much done once we enter the employee in PrimePays portal

Puntos en contra

The lag time between an employee electing COBRA coverage with Primepay and Primepay enrolling the employee in COBRA continuation coverage.

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Response: PrimePay 13/9/2019

Thank you so much for your kind review,Thomas. We're so glad to hear that you've enjoyed working with our team. We look forward to continued success together!