Silent Passenger from Vehicle Tracking Solutions is a cloud-based fleet management solution that offers resources to track and manage moving assets and vehicles. It is designed to serve businesses of all sizes across construction, field service, utility and delivery.
Using the built-in Google Maps functionality, users can pinpoint the location of their fleets. The split screen views and real-time monitoring assists in tracking multiple vehicles in different regions simultaneously on a single screen. Businesses can also keep records of fleet maintenance and plan their maintenance schedules and budgets.
Silent Passenger also offers hardware equipment that allows back office managers to monitor drivers' activities and driving behavior such as speeding, hard braking, fuel consumption and rash driving.
Silent Passenger also offers mobile apps for Android and iOS users to track vehicles and receive updates on the go.
Maggie S. Especialidad: Producción de alimentos Número de empleados: 501-1000 empleados
Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.
I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.
I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.
Thank you for your review, Maggie! We appreciate your feedback and are happy to hear that Silent Passenger is an asset to your business. We look forward to continuing to support your business in the future!
Christopher B. Especialidad: Alimentación y bebidas Número de empleados: 201-500 empleados
Very happy with the software and the system. Calls into the service desk are answered almost immediately.
The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are. The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location. When a truck has broken down and the driver was unsure of his exact location we were able to tell Roadside exactly where the driver was.
New York City tends to bounce the signal a bit more than it used to. There are some lags in the data.
Thanks for the review, Christopher! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!