Field Complete is cloud-based field service solution designed that helps midsize service industries manage their field operations. It serves a wide array of service industries including repair, HVAC, electrical, construction, plumbing, cleaning and landscaping.
Field Complete provides tools for both in-office managers and field staff to communicate and report activities in real time. For backend managers, it offers a drag-and-drop interface to help them schedule and assign tasks, optimize routes and track agent location.
Field agents can communicate progress to the back office through messages. Using automated alerts, agents can even notify customers about arrival time or service completion time.
The solution also offers mobile payment processing that helps agents to process both card and online payments at the customer's end and generate and share bills and invoices.
Pricing is on a per user per month basis. Users can go through their online knowledge repository and webinars to understand its usage or reach out to support team via phone and live chat for technical inquiries.
Simple and easy to use. Sync with Quick Books. You can pull pretty much any report possible. I like color change after Work Order updated. I like to see who updated work order last and who created it. You can see all the communication from techs, dispatchers, accountants. I like how software send emails attaching supporting documents and pictures.
Need training how to create and save filters to pull reports. Would want software send notifications if Work Order for some reason was revised after completion.
Yuriy B. Especialidad: Construcción Número de empleados: 51-200 empleados
- easy to use;
- completeness. Calendar, data storage, notifications, communication via messenger inside of the software, geo services and many more.
- it doesn't run business on it's own without me being involved ;) waiting for an updated version to be released with this bug being addressed))
RespuestaField Complete 17/8/2017
Thank You for the review, your feedback is highly appreciated and will help us to improve our ability to serve you and other users of our platform.