Sobre Nutshell

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. Nutshell integrates with the software small businesses already use, including Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers native iPhone and Android apps, allowing sales reps to create, search, and edit contact information while in the field. Launched in 2010, Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020. In 2021, Nutshell released Nutshell Marketing, which allows Nutshell customers to design and send beautiful marketing emails and automated drip sequences, and instantly measure their engagement, directly out of Nutshell. Nutshell Marketing seamlessly connects to your CRM data, so you can target custom audiences in a snap and manage all your outreach out of a single tool.
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Vídeo de Nutshell
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Precios de Nutshell

Nutshell no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Nutshell está disponible a partir de 16,00 US$/mes.

Precio inicial:
16,00 US$/mes
Versión gratuita:
No
Prueba gratuita:

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Opiniones de Nutshell

Evaluación de función

Relación calidad-precio
4,3
Funcionalidad
3,9
Facilidad de uso
4,2
Asistencia al cliente
4,2
5 opinones sobre 375 Ver todas las opiniones
Marilyn
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 5/3/2020

Bang for your Buck

Great! It helps the team stay on track whether it's sales or implementation.

Puntos a favor

Reporting and filtering reports.
Keeping a track record of our leads.

Desventajas

Have to move over to pro to get more then one sales process. Pro is so expensive.

Alternativas consideradas

Dynamics 365

Razones para elegir Nutshell

So complicated we weren't using any functionality

Software anterior

Dynamics 365

Razones para cambiar a Nutshell

Price, others had better functionality but this Nutshell had enough 2 years ago to get us going. It has really come into it's own and now has way more.
John
  • Sector: Maquinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 27/6/2022

Excellent CRM for our Niche Application - Best of Multiple Reviewed/Used

Excellent! The customer service has been responsive and the system has been 100% reliable.

Puntos a favor

Barrier to entry was low with minimal upfront cost needed to evaluate the software. Ease of use for a small company with minimal resources to devote to developing, executing, and maintaining the system.

Desventajas

So far the only con that we have experienced has been in the reporting functions. This could be a by-product of our unique needs or our lack of resources available to investigate it further. It does seem limited compared to Salesforce.

Alternativas consideradas

Salesforce Sales Cloud

Razones para elegir Nutshell

Cost. Ease of implementation and end user usage.

Software anterior

Salesforce Sales Cloud
Prescott
  • Sector: Minería y metalurgia
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
3
Funciones
3
Facilidad de uso
5
Asistencia al cliente
4

2
Publicado el 8/5/2017

leads don't allow you to easily sell services, only products. After sale service is hindered.

We get a cost effective CRM that frees up cash flow for use elsewhere in our business.

Puntos a favor

Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.

Desventajas

Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell says they are only helping to land the sale, not support it, but this mindset about how they build their software results in a horrible disconnect with regards to how we are forced to serve our customers, and thus we are using a CRM that doesn't support the full life cycle of a sale. We keep hoping Nutshell will fix this and improve because their customer service is great, and their people mean well, but after several years of patiently waiting, we are concerned that we may never see this problem fixed. The mobile app also has so many glitches with the UX that it can't even compare the experience to how you can use leads in a web browser. Further, when we have a customer call in to ask about their account, the recent leads puts the oldest first in the list, which means we have to scroll through several hundred orders just to open the last order we did for that client. If you are trying to sell to a major corporate account with multiple facilities / departments, forget it with Nutshell; linking subcompanies / vendors / partners / other locations is a nightmare in Nutshell.

Madalynn
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 24/10/2019

An Elegant Yet Powerful CRM

We are now better organized with our sales process and are more collaborative. This allows us to keep our important information in one place that is easy to use and work as a team to get things done!

Puntos a favor

I love the filtering ability with our companies and people lists. It allows us to really drill down and get the exact metrics we want. We are better able to see a lot of information at a glance in a dynamic way.

Desventajas

I would love more options when emailing groups of people in the system. Currently, I need to only use templates when emailing groups and I would like to be able to type out the email in one shot instead.

Razones para elegir Nutshell

We realized we did not need a ticketing software but something more like a CRM, in looking over a lot of options this was the best price point and the best fit for what we needed.

Software anterior

Freshdesk

Razones para cambiar a Nutshell

A lot of the other systems seemed overly complicated to use, we had a relatively short onboarding period to get our people trained quickly. The price point for the number of features was the best and most sustainable for our company. And we feel like we can grow with Nutshell.
Rashid
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
4
Facilidad de uso
4
Asistencia al cliente
3

4
Publicado el 15/6/2022

Nutshell product review

I have used a number of different systems including Zoho, Hubspot, Pipedrive. I like Nutshell's flexibility and ease of use.

Puntos a favor

Tags - are the most used feature - so I can easily segment lists. The ability to sort with multiple tags. Easy importing from a spreadsheet.

Desventajas

Having to add a tag into the system BEFORE uploading a contact spreadsheet. If the tag doesn't already exist - the import fails. Which is an extra step and a waste of time.

Alternativas consideradas

HubSpot Marketing Hub y Pipedrive

Razones para elegir Nutshell

Highrise was no longer in development - or being supported.

Razones para cambiar a Nutshell

Price and ease of use. Pipedrive misses a number of features like Tags

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