Bitrix24


 
Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences. Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks. Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address. Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
 

Bitrix24 - Bitrix24 CRM Contact
 
  • Bitrix24 - Bitrix24 CRM Contact
    Bitrix24 CRM Contact
  • Bitrix24 - Bitrix24 Task Management
    Bitrix24 Task Management
  • Bitrix24 - Bitrix24 Video Chat
    Bitrix24 Video Chat
  • Bitrix24 - Bitrix24 Drive
    Bitrix24 Drive
  • Bitrix24 - Bitrix24 Mind Map
    Bitrix24 Mind Map
Sistemas operativos compatibles:
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Navegador web (independiente de SO), Windows 2000, Windows 8, Windows 10

448 reseñas sobre Bitrix24

 

Cesar C. Especialidad: Tecnología y servicios de la información Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

4/5/2020

4/5/2020

Fuente de la reseña: Capterra

Producto muy completo

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Un producto CRM absolutamente completo y moderno, a un costo bastante accesible a mi parecer.

Puntos a favor

Es un software extremadamente completo, con él no es necesario obtener más ningún otro producto para contabilidad y facturas. Así como ningún otro programa para correos corporativos ni de marketing. Este software tiene integración completa con todos los módulos necesarios para llevar al máximo la optimización de cualquier compañía. Es excelente.

Puntos en contra

Así como es tan completo este programa, me parece que es mucho mas necesario para empresas medianas a grandes.

Yojensi M. Especialidad: Banca Número de empleados:  201-500 empleados Número de empleados:  201-500 empleados

9/6/2020

9/6/2020

Fuente de la reseña: Capterra

El mejor software para recursos humanos

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Gracias a Bitrix24, he podido llevar un control en la empresa de los empleados, es un sistema fácil de utilizar y brinda una asistencia eficaz cuando se le requiere, lo recomiendo a un 100%.

Puntos a favor

Me ha gustado que es fácil utilizar y la atención al cliente es excelente.

Puntos en contra

Hasta, el momento llevo un año usándolo y aún no me ha dado ningún tipo de problema.

Awogor M. Especialidad: Marketing y publicidad Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

9/10/2019

9/10/2019

Fuente de la reseña: Capterra

Bitrix24 Is an All in One CRM and Collaboration Platform

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I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.

Puntos a favor

Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize and manage all your work in one place including collaboration and live streaming to social media.
Bitrix helps to integrate your social media accounts and helps you manage them within as well.

Puntos en contra

Bitrix24 can be somehow complicated for the beginning, but with time, you get used to it and can work almost with little or no supervision.

Aliaksandr B. Especialidad: Marketing y publicidad Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

31/1/2021

31/1/2021

Fuente de la reseña: Capterra

A good software, but if only you live in CIS

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Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure, Bitrix is got a lot of features and integrations. But the question of quality of these features are opened. For 100% benefits of features, you should to charge the money for add-ons, or you should to do some of dev-jobs. This is not cool for the small teams.
Overall: for employees and some teams from CIS this software is 'must-have'. If you want to change something, you can do it, because a lot of software are available. And a lot of these are good enough for any-sized teams.

Puntos a favor

A lot of features, a lot of integrations

Puntos en contra

First of all: a heavy widgets. Your website will be slow if you will use widgets, like openlines and etc. Second one is an old interface of admin. Like 'Permissions' and etc. Third: the reports are really bad. Also email marketing isn`t good. And the last one is that you should always charge the money: for example, it`s hard to find a useful free add-ons.

Ven I. Especialidad: Marketing y publicidad Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

31/1/2020

31/1/2020

Fuente de la reseña: Capterra

Good Product but Poor Service - Definitely not located in USA

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I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.

Puntos a favor

User Interface.
Easy navigation
Less Learning Curve

Puntos en contra

They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.