Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more.
Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime.
Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android devices are also available for remote usage.
Services are offered on a monthly subscription basis. The package includes support via phone, email, chat and webinars.
Kevin T. Especialidad: Internet Número de empleados: 1001-5000 empleados
Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.
Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.
Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.
Matt K. Especialidad: Práctica médica Número de empleados: 2-10 empleados
When we first launched we had a programming issue where the time clock would crash once a day. The team at Homebase was quick to address the issue and put us in contact with the development team who got us on a beta version of the next release. This fixed our issue and the team at Homebase was responsive and open to feedback as we previewed the upcoming release.
I have had representatives from Homebase reach out to my multiple times for feedback on their products. It is refreshing to see a company openly solicit feedback from their user base in an effort to improve their product. Every interaction I have had with their staff has been positive.
Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks.
My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours.
One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end.
I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring.
I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had.
Matt C. Especialidad: Restaurantes Número de empleados: 13-50 empleados
I believe that Homebase hit it out of the park with this app. The cost and usability are great. I would recommend this app to anyone that needs to track employees hours and other employee info.
The software is easy to use and has been very helpful to track our employees time and also to create and deploy our schedules. Also for tracking labor it is very useful.
There is very little to dislike. That is why I keep using it.
David C. Especialidad: Servicios financieros Número de empleados: 13-50 empleados
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Very easy to use. The user interface is very simple and easy to navigate.
I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.
Respuesta: Homebase 30/4/2020
Hi David -
We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at [email protected] Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.
Kris K. Especialidad: Alimentación y bebidas Número de empleados: 13-50 empleados
Overall my experience with Homebase has been fantastic! The app is easy to use the pricing is competitive and the ability to copy schedules over makes my life very easy! My employees love it too
The best scheduling software I’ve ever used.
None so far! If it possibly integrated with QuickBooks desktop a little bit better or if that were more obvious that would maybe be great. But overall I don’t find a problem.