Sobre Paychex Flex

Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated service center to help meet the HR needs of employers of any size and industry. With a single login, users can manage applicant screening, electronic onboarding, job and labor costing, garnishment payments, drag-and-drop visual scheduling, and automatic compliance testing. Additionally, Paychex provides 24/7 support through HR professionals along with payroll specialists and licensed agents to help guide businesses through the recruiting and applicant tracking (ATS), onboarding, benefits administration, and payroll process. Built on a central platform, using a single data profile for each employee, Paychex Flex tracks information in real-time and across customizable applications. Paychex offers multi-tiered options for customer service, which allows companies to choose from a variety of options to best fit their size and complexity. The accompanying Paychex mobile app is free and allows employers and employees alike to access information such as check stubs, tax documents and employee profiles on the go.
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Precios de Paychex Flex

Paychex Flex no está disponible en versión gratuita.

Precio inicial:
Sin información del proveedor
Versión gratuita:
No
Prueba gratuita:
No

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Opiniones de Paychex Flex

Evaluación de función

Relación calidad-precio
3,9
Funcionalidad
4,0
Facilidad de uso
4,1
Asistencia al cliente
3,9
5 opinones sobre 1.241 Ver todas las opiniones
Tony
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 31/7/2022

Top-Notch Service

Puntos a favor

I like the ability to log in and do what I need to do when it pertains to employee payroll activities. I also love the features that are offered to the employees by allowing them to check and edit information when they need to.

Desventajas

It is a little pricey compared to some. I don't have many negative comments about the service, but it can be difficult to reach customer service after hours.

Heather
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
5
Facilidad de uso
5
Asistencia al cliente
0

5
Publicado el 4/8/2022

Easy to use as an employee

As a user, Paychex provides an easy-to-use platform for time tracking and paycheck information. I downloaded the app but chose to stick with the website due to the straightforward nature of being able to clock in and out quickly, request PTO, and approve employee time tracking with a few clicks in a web browser.

Puntos a favor

Paychex is easy to use as an employee. Being able to clock in and out is simple - there is a button to click that records the punches. I've also used the timesheet to manually enter time, which is also straightforward. As a supervisor, seeing my direct report's timesheet is handy. To approve, it's a matter of checking a box for approval - I feel like it could not get any simpler as an end user.

Desventajas

While easy to use, I'm not too fond of the feature for switching between the employee (self) details and supervisor (direct report) details. A switch role function in the upper corner is not necessarily intuitive. I would love for there to be a way to have it all on the same "home" page rather than having to switch roles. While I personally do not have anything to do with the setup of Paychex, I am going to assume there are some issues from there, as our HR department seemed to have difficulty making updates to the system regularly.

Usuario verificado
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
1
Funciones
1
Facilidad de uso
1
Asistencia al cliente
1

1
Publicado el 11/8/2022

Oversold

The sales team over sold on the product. From the first call we were told they were unable to do the items needed. It has gone down hill since. The employees installing are not trained and are unable to train others. The product teams do not know how their actions will impact the others. Spent more time on the phone escalating than implementing. My emails and calls start with begging to be provided instructions on how do the most simple tasks. As we signed up for tax filing services we will will complete the current year then move to another provider. I would strongly suggest not selecting paychex. They have been a huge burden at a premium expense.

Puntos a favor

There is greater backend logic in the pay data batch than other products. Beyond that I have nothing positive to share.

Desventajas

The software is not designed to be easy. The amount of time seeking and searching for general employee information is bothersome.

Katherine
  • Sector: Restaurantes
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
4
Facilidad de uso
4
Asistencia al cliente
4

4
Publicado el 4/8/2022

Paychex flex has worked well for group of restaurants

Paychex flex has helped to make our payroll process smoother & more complete overall.

Puntos a favor

We enjoy the ease of use in the app, for both administrators and staff.

Desventajas

Customer service is sometimes slow to address changes.

Matt
  • Sector: Automoción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
4
Facilidad de uso
5
Asistencia al cliente
5

4
Publicado el 31/8/2022

Paychex Flex is great for Vacation Scheduling and Time Clock

Simple to use for both employees and management makes it a great option for your business.

Puntos a favor

Makes keeping track of employee vacation times easy to manage without unintended overlap. Digital time clock makes tracking hours and attendance a breeze.

Desventajas

Honestly no real complaints. Most of my issues are a result of poor internet connection at times.

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