ICTBroadcast


Logotipo de ICTBroadcast

 

4 reseñas (5/5)
 

ICTBroadcast is a cloud-based communications and telemarketing solution that caters to small businesses, entrepreneurs and service providers. The solution provides capabilities for voice, SMS, email and fax.

ITCBroadcast offers tools to help users communicate with employees and clients, manage sales processes and inform customers about organizational updates. The solution also features call center integration, an auto-dialer, campaign management and scheduling tools, answering machine detection (AMD), do not call lists and more.

ITCBroadcast also provides users with a central dashboard that helps monitor system resources, campaign statistics, system parameters and channel usage. Users can also create custom chart-based reports that help them to view and analyze their campaigns. Additionally, ICTBroadcast features an interactive voice response (IVR) designer, user and contacts management and a separate portals for users and administrators.

ITCBroadcast offers a perpetual license for one-time fee that includes support via via email, Skype and online support portal.

 

ICTBroadcast - Add campaign
 
  • ICTBroadcast - Add campaign
    Add campaign
  • ICTBroadcast - Campaign statistics
    Campaign statistics
  • ICTBroadcast - Summary report
    Summary report
  • ICTBroadcast - Call center dashboard
    Call center dashboard
  • ICTBroadcast - IVR designer
    IVR designer
Sistemas operativos compatibles:
Navegador web (independiente de SO)

4 reseñas sobre ICTBroadcast

 

Dennis S. Especialidad: Telecomunicaciones Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

19/12/2018

19/12/2018

Fuente de la reseña: Capterra

Quick and effective cutomer service

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Great group of engineers and staff

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I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems.

Puntos en contra

I would like to see email notifications for campaign failures

Muhammad T. Especialidad: Redes informáticas Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

18/1/2017

18/1/2017

Fuente de la reseña: Capterra

excellent product

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I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team

Puntos a favor

It is feature rich , mature and professional buisness tool

Puntos en contra

costly

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Respuesta: ICT Innovations 1/12/2018

We do offer telemarketing solution for all type of customers small business to large companies and we proudly claim it as best telemarketing solution in market with respect to advance features ,

Falak N.

12/11/2013

12/11/2013

Fuente de la reseña: Capterra

Very useful broadcasting software

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ICTBroadcast is really great software that covered all our needs. We need to announce class schedules and inform the participants. It helped and expedited the processes easily. It has also helped us to create educational and research surveys by phone.

It is easier to use, easy to understand, very good customer service that is available 24/7 and always ready to help.

Documentation of the software needs improvements.

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Respuesta: ICT Innovations 1/12/2018

Thanks for positive feedback

Ch. A.

20/2/2015

20/2/2015

Fuente de la reseña: Capterra

Exellent fax broadcasting and autodialer software

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I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !

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Respuesta: ICT Innovations 1/12/2018

Thanks for your feedback