eVisit is a cloud-based, HIPAA-compliant electronic medical records (EMR) and telemedicine management solution designed for small and midsize medical practices. It caters to urgent care, primary care, pediatrics, mental-health clinics, pain management, surgery, obstetrics and gynecology specialities. eVisit allows users to track patient loyalty and revenue.
Primary features include medical charting, data collection, billing, reimbursement management, patient scheduling and mobile consultation. Other features include patient self-scheduling, HD video, screenshare, ePrescription, credit-card processing, insurance information records and email campaigns. It offers integration with Athenahealth, Cerner, Allscripts, Epic, NextGen, Practice Fusion, GE Healthcare, McKesson and eClinicalWorks.
eVisit is compatible with Windows, Linux and Mac OS. It offers mobile applications for Android and iOS devices. Support is offered via email, text and over phone. Other support options include online help desk, chat and a knowledge base.
Dilushi Y. Especialidad: Práctica médica Número de empleados: 10.001+ empleados
According to our busy life eVist is very valuable for both of us( patients and physicians) . Just a few steps I can be a part of consultation team.
As I am physician eVisit give great support for me. specially eVisit help me to connect my patients who are in far away. Andalso they can pay online. Customer support is in great stage and eVisit is user friendly. Another important thing is I can send e-prescriptions through eVisit.
Sometimes get poor connection and little bit expensive. Not anymore cons to tell.
Ashley M. Especialidad: Hospital y atención sanitaria Número de empleados: 10.001+ empleados
Our providers were hesitant at first when this program was going live; Not all functionality was clear from the representative that was on-site for the implementation; Since training we have a couple in-house SuperUsers that has discovered/created dot phrases & workflows to share with other providers to more efficiently utilize e-Visit; As stated earlier, since implementing eVisit our clinic has been able to increase the "touches" with our patient population because this has eliminated the barrier of transportation when visiting with your PCP (provider)
Since implementing eVisit in our clinic our providers have been able to communicate/"touch" more of their patients given the eVisit does not require a patient to physically come to the clinic for their visit. This has visited specific populations where transportation/availability was previously a barrier to receiving healthcare services. eVisit has mended the gap for these patient populations.
While this may seem far-reaching eVisit does not have translation built into the program. Including this feature/service would further increase the positive impact of utilizing eVisit in our clinic. (Increase patients that are able to use eVisit for their appointment)
Usuario verificado Especialidad: Práctica médica Número de empleados: Trabajador autónomo
Not enough room above. I also have asked for small things that would make my life easier, like including their email address in the chart note area with their name and phone - they won't do it.
There is so much good about eVisit but some rigidity that doesn't make sense. I've fantasized about setting up a similar thing just for me with some programmer but I know it would be very expensive so for now, eVisit it is.
Being able to face time with patients far away, allowing them to pay online, allowing real time charting and use of pharmacies. The best part for me is the help from the support team. They are definitely limited in what they can do (we'll get to that later) but if they can do anything within their power to help me, they do. They are cheerful and willing and eager and just delightful, as a group. I've yet to meet one that I didn't like and appreciated greatly.
I see patients on evisit, mostly to consult about and order a confirmatory lab test. They pay me for the test and the lab bills me directly for all the tests I order once a month - this specialty lab will not bill patients directly. Most patients order the test and pay for it along with their consult at the time of our visit. But some people want some time to think about it (the test is expensive) or they don't have the money right then or room on their credit card. So they call back later and want to add the test. Some people get an indeterminate on their first test and need to restest three months later. But in order to do that, they have to set up another visit with me - a whole different visit! It usually lasts about 1 minute do we can do the charge but we still have to find a time that's agreeable, take the time of our days, etc. It's a huge hassle. And their rationale? There is a risk for fraud. Excuse me? Fraud? I am charging their credit card for heaven's sake, they would probably notice a $250 charge on their card and ask about it right? And it's also incredibly insulting that I would commit fraud with a patient (I get that it happens but not in this situation). It's just ridiculous but after years of me doing this with them, they still won't change it! They won't even allow a patient to call in to eVisit and ask for the charge to be made, even if they can identify themselves. It's rigid and highly annoying.
Diana B. Especialidad: Cuidado de la salud mental Número de empleados: 13-50 empleados
Offering eVisit to our patients who live farther away or who have trouble getting out of the house has enabled us to not only keep the patients but enables us to monitor them and keep them healthy.
Providers can connect anywhere and so can patients. In a society always on the move, eVisit can fit into our patients lifestyles making patient care and medication monitoring easy and painless.
Due to connectivity issues there are days that you cannot connect or calls are dropped. We have always wanted to be able to charge patient prior to the appointment like we do in office. We would also like a way to print a simple one page receipt.
Will S. Especialidad: Hospital y atención sanitaria Número de empleados: 1001-5000 empleados
We utilize eVisit for employee health - where most companies will use the platform as a revenue generating source we are using the platform for a cost savings program.
eVisit is user friendly and requires very little maintenance. The customization of eVisit was also a great selling point in the selection of a telehealth platform as well as its interfacing abilities.
It would be beneficial to have a "password" protection on the software to prevent anyone from downloading the product to have access to our providers. We have had a few people from various states across the country registering and attempting to contact our providers.