Medflow EMR is an electronic medical record (EMR) system designed specifically for eye care. The program can be used by practices providing both ophthalmology and optometry. The system is available as either a standalone EMR or as a complete EMR and practice management (PM) system to manage billing and patient scheduling.
Medflow has built-in templates designed specifically for ophthalmology, including retina scans and surgery, cataracts, glaucoma, digital drawings, eye measurements, LASIK procedures, and more. ASC and optical modules are also included in the base package.
The program is suitable for eye care practices of all sizes, ranging from solo practices to large hospitals. The HL7 interface enables the system to integrate with devices and existing practice management systems. The integrated patient portal enables patients to complete intake forms and store their medical history online.
Medflow can be used as a hosted solution or installed on-premise using a Microsoft SQL server.
Our practice is a two-location, five-physician operation with a strong focus on refractive surgery. Our combined patient volume is 150-200 visits daily.
While we were ready for the patient care benefits that we knew we could gain through EHR much sooner - we did not make our final selection until 2010. Our physicians selected Medflow as this was a platform designed specifically to meet the need of ophthalmic care.
We paid specific attention to the user friendliness as well as customization (or lack of over-customization that can really become the Achilles heel of any EHR) of the system, thinking ahead and hoping not to have to require professional IT support at every upgrade to make the system update across all templates.
Medflow fits those characteristics. We instantly took to the wonderful, single screen exam as well as refractive module that is utilized the most by our refractive surgeons for pre-, intra- and post-operative care.
One of the main deciding factors was imaging integration - we love having DICOM in place that allows for error-free application of digital images - such as OCTs, Visual Fields, Corneal Topographies - directly into the EHR. Many other EHR systems require third party devices to accomplish the same thing.
Our doctors and technicians enjoy using Medflow in daily patient care, and electronic charting has become the second nature for them.
It is important to mention that Medflow integrated seamlessly with our Allscripts PM system, as well as patient portal via Vision Connect (that bridges both EPM and EHR).
Highly recommend considering Medflow for any practice of ophthalmology!
Sheri S. Especialidad: Salud, bienestar y deporte Número de empleados: 2-10 empleados
You can't reach a person when you call for support. You have to leave a message or email them and hope that you get a response
Software is very user friendly and easy to use
Lots of little issues and they update during business hours and slow the system down. Customer support is pretty bad