Sobre TouchBistro

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.
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Vídeo de TouchBistro
TouchBistro Software - 1 - miniatura
TouchBistro Software - 2 - miniatura
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Precios de TouchBistro

TouchBistro no está disponible en versión gratuita y no ofrece prueba gratis. La versión de pago de TouchBistro está disponible a partir de 69,00 US$/mes.

Precio inicial:
69,00 US$/mes
Versión gratuita:
No
Prueba gratuita:
No

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Opiniones de TouchBistro

Evaluación de función

Relación calidad-precio
3,6
Funcionalidad
3,9
Facilidad de uso
4,2
Asistencia al cliente
3,6
5 opinones sobre 351 Ver todas las opiniones
paul
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 8/10/2016

For iPad soulution for busy restaurants, this is your answer!

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta

Puntos a favor

Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.

Desventajas

No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.

BRENT
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 19/11/2019

Slick, powerful & user-friendly in a small package

This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!

Puntos a favor

The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.

Desventajas

The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.

Alternativas consideradas

Square Point of Sale y Vend

Razones para elegir TouchBistro

TouchBistro is a much more powerful option for splitting up tables and creating tabs in our taproom.

Software anterior

Vend

Razones para cambiar a TouchBistro

Intuitive nature, ease of use, flexibility of software.
Dan
  • Sector: Automoción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
5
Facilidad de uso
5
Asistencia al cliente
0

5
Publicado el 25/8/2022

One Program to Control Your Restaurant Entirely!

Puntos a favor

So many features and options, yet still very easy to use.

Desventajas

The amount of things you can do with this is a little daunting, but once you get the hang of it, it's no problem.

Respuesta de TouchBistro

Hi Dan, thank you for your review! We are glad to hear you're enjoying the system and all the features that are available to you.

Respondido el 12/9/2022
Brenda
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
2
Funciones
3
Facilidad de uso
2
Asistencia al cliente
1

2
Publicado el 17/8/2022

Worst customer service, unreliable hardware and software

Am actively researching other options after 2+ years because the issues we've had are never addressed or resolved.

Puntos a favor

Easy to use when it works, for the functions that are set up.

Desventajas

1) Customer service is TERRIBLE. We have had open trouble tickets for over a MONTH with no resolution. Important tickets, like payments for online orders appear to be received in the POS and yet no money ever hit our bank. So we can't rely on taking online orders, which is critical.
2) Software and hardware crashes. A lot. Like 6+ times per shift.
3) Inventory adjustments have no value associated with them, which makes it little better than a chalkboard for inventory tracking. (If I am missing product, the value of that loss should show up somewhere in a report as inventory losses. Yet it doesn't).
4) Basic reports missing, such as balance sheet/inventory on hand by category.

Becky
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 26/7/2022

Would Recommend

This POS has made my life so much easier. The reporting is amazing and everything is so easy. I haven't had any major issues as I've only used it for 6 months but so far I would 100% recommend.

Puntos a favor

SO easy to use - programming buttons, menus, integrating payment, splitting bills - everything about it is so easy

Desventajas

In person set up would have been alot easier but that's the only con I can think of

Respuesta de TouchBistro

Hi Becky, thank you for the review! We're happy to hear you're enjoying the reporting function.

Respondido el 15/8/2022

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