iOFFICE is a cloud-based integrated workplace management (IWMS) and facilities management solution that helps organizations to manage their business operations and workflows. Users can choose from ten modules with management features for space, move, service requests, assets, visitors, mail and more.
iOFFICE enables users to store multiple building floor plans and calculate space utilization in a variety of ways, such as occupancy, room type or by groups such as cost center, project team, organization level and more. Users can manage room reservations and book space, invite guests using calendar functions, coordinate services like AV equipment and get turn-by-turn directions to space.
iOFFICE also offers reporting capabilities, so team members can see how their space is being utilized. The solution includes asset tracking and searching as well as automatic contract expiration notifications.
Support is offered via phone, email an through other online resources.
Today's technological advances sometimes make me feel like the technological train has left my station and I'm still on the platform. However, iOffice's IWMS system is relatively easy. If you can find your way around a Windows OS, the iOffice system should be just as easy.
The product's functionality exceeds my expectations. The system has a directory feature that pinpoints a colleague's office location on a virtual map. You can create move scenarios. The system is highly configurable. This is truly SaaS.
The quality of the product is great. I like the reporting features. I like to see that all of the information is being captured live. I also like that I can go into the system day or night from home or on a trip because the system is web-based.
Customer service is great. I always get a live person when I call. The staff is very knowledgeable.
I enjoy the product's ease of use. I like that it's modern and intuitive, and I like that you don't have to be very technical to use it. I like the reporting features. I like that it integrates well with other systems that we may have in place, and I really enjoy that the system is highly configurable.
iOffice as a vendor is also great. Their staff knows the product, and it shows. They provide training during the implementation process so you can test run your system and make quick corrections prior to the rollout. To be honest, I'm having a hard time trying to think of something I don't like about the tool. I recommend that you scrub your data before you turn it over to iOffice or any vendor for that matter. Freeze moves during the space and move management implementation and make sure your CAD drawings are up to date.
It is great to hear that our IWMS is intuitive and was easy for your and your team to adopt! We¿re also delighted to know the system has exceeded your expectations. Thank you for the compliment, we can¿t help but agree, with think our IWMS is the only true SaaS out there. We hope we continue to knock your socks off, and please let us know if there is anything you would like to see in the future, or if we can be of assistance in some way. Take care!
David E. Especialidad: Arquitectura y planificación Número de empleados: 10.001+ empleados
Software was is mostly effective with adequate support. Custom reporting features provide inconsistent output and unexpected product updates have a cascading impact to customer expected results.
Ease of use.
Unannounced software updates have a cascading impact to customer needs. Reporting is inconsistent.
It is great to hear that our product has been easy for your team to use. However, we are so sorry to see that our custom reports are not meeting your needs. We encourage you to please seek assistance through our customer support team who will be more than happy to help. We have also directed your concerns about our product updates to our development team. Thank you for your honest feedback!