Sobre Zenefits

Zenefits is an all-encompassing HR SaaS platform designed specifically for small to midsize businesses. The Zenefits People Platform includes a robust offering spanning HR, Benefits, Payroll, Well-being and Performance apps that combines with advisory services and tightly integrated partner apps to radically simplify HR administration. Zenefits offers three pricing packages (Essentials, Growth, and Zen) tailored to SMBs of any size.
Zenefits - benefits administration
Zenefits - Org chart
Zenefits - Employee profile
Zenefits - Payroll run
Zenefits - Payroll approval
Zenefits - Mobile app
Vídeo de Zenefits
Zenefits - benefits administration-thumb
Zenefits - Org chart-thumb
Zenefits - Employee profile-thumb
Zenefits - Payroll run-thumb
Zenefits - Payroll approval-thumb

Precios de Zenefits

Zenefits dispone de una versión gratuita y ofrece una prueba gratis.

Precio inicial:
Sin información del proveedor
Versión gratuita:
Prueba gratuita:

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Reseñas de Zenefits

Evaluación de función

Relación calidad-precio
4
Funcionalidad
4
Facilidad de uso
4,5
Asistencia al cliente
4
5 opinones sobre 714 Ver todas las opiniones
Shae J.
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
0
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
3

5
Publicado el 16/8/2019

Seamless low-cost solution for small to mid-sized companies that kills busy work

-Paperless onboarding/offboarding to support a remote workforce -Integrations with existing ATS, removing the needs for duplicate data entry -Digital document storage, allowing us to digitize all employee files. No more paper! -Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules. Transparent reporting to have conversations with employees regarding the time off trends (% of unplanned versus planned time off). Time off solution also supports Prop 206 mandated sick leave. -Health insurance platform that allows for the execution of open enrollment, qualifying life events and new hire enrollments for all lines of coverage (med, dent, vision, life and disability). HSA app built in to allow employees to review available balances and submit out of pocket expenses. -ACA compliance: Built into existing subscription model that allows for ACA reporting, submission to IRS and 1094/1095 creation without the need for an accountant or an expensive solution. -Business intelligence: Real-time standard and customized reporting. I use this solution heavily as a federal contractor to execute our annual affirmative action reporting.

Puntos a favor

With a solution like Zenefits, I have managed to reduce the HR budget year-over-year while going 100% paperless. The integration with our applicant tracking system allows me to push data seamlessly from my mobile device directly to Zenefits to extend an offer, wherever, whenever. I am no longer chained to the constraints of my desk, which is critical for an HR team of one. Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations. Since becoming a client over 2 years ago, I have gone to market year-over-year, and haven't found a solution that is comparable. Zenefits kills the busy work and allows me to dedicate time to our employees and driving meaningful initiatives, restructuring the experience with HR to being a partnership versus an administrative burden.

Puntos en contra

I would love it if the custom email triggers were built out with greater functionality. Right now I highly utilize this tool but I see the opportunity for additional growth. The site should have a support number listed in the event of an outage. Right now you can only access support if you are logged into the dashboard.

Tracy I.
  • Sector: Estudios de mercado
  • Tamaño de la empresa: 201-500 empleados
  • Usado Semanalmente en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
4
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
4

5
Publicado el 19/11/2020

Long time user of Zenefits

Overall it's been super positive. Mistakes are always made, but Zenefits tries to rectify and solve problems instead of throwing their hands up and saying it's too hard.

Puntos a favor

What makes Zenefits most valuable to our business is the ease of onboarding new people and providing a 1 stop place for my HR department that is completely in the cloud and no need for reams of paper to be wasted. The PTO calendar and tracking is invaluable as well.

Puntos en contra

Zenefits started as a Benefits company with an HR platform, but has pivoted to providing Payroll as it's core business with the other add-ons. There is still some room for improvement on the payroll side and how to handle the customer service side of this.

Doug L.
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
3
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
1

3
Publicado el 17/10/2017

Awesome Software - Absolutely Awful Support

Gusto is by far the best payroll, and even if you go with Zenefits I suggest you use them for payroll. Do not let Zenefits convince you to switch over. Pretty much only their sales people are responsive/friendly and as soon as you pay, they disappear. If you are big enough to go with Workday, go with them (IIRC they require 12 employees). BambooHR has a decent option, but watch for the hidden fees. They're not really upfront on all the costs, and their stuff is complicated enough they require you to go through training to use it. I am REALLY hopeful that new management at Zenefits will finally clean things up, or Gusto will enter the full market of Zenefits and put them out of business. Gusto support is awesome, just don't leave Gusto in the middle of the year. They have a policy that you can't come back in the same year.

Puntos a favor

For a small business there is not anyone cheaper than Zenefits and they have much greater integration and overall HR flow management than pretty much anyone I could find. When everything works, Zenefits is a beautiful thing.

Puntos en contra

Zenefits support is absolutely horrible. If there was ANY competitor that was anywhere close to having what they have at anywhere near their cost, I would have left by now. Support makes me downright angry on a regular basis. They don't read your questions and try to answer a different question, they take two or more days to respond (and there is no phone support), they tell you they'll call you back and do not, they give you wrong information over and over again. Almost no one who works there has any clue what they are doing, and their software messes up sometimes. The combination of the two has been a nightmare. I am constantly wondering if I'm actually saving time by using them, or if all the time I save is eating up with my many hours of arguing with support.

Sarah H.
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
4

5
Publicado el 27/1/2021

Love it, will stick with them long term

Puntos a favor

Functionality is great, reporting is spot on, easy to implement, custom fields, off cycle, HR education platform.

Puntos en contra

Support is super slow right now, so hopefully they can keep scaling this.

Usuario verificado
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 2-10 empleados
  • Usado Semanalmente en Más de un año
  • Fuente de la reseña
Relación calidad-precio
4
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
5

4
Publicado el 7/1/2020

User friendly solution, good experience overall

We were able to get a good grasp of our employee timekeeping, and it saved us a lot of time processing payroll each week.

Puntos a favor

I liked how easy it was to manage payroll. I also really appreciated all of the resources for HR handbooks, job descriptions, performance reviews, etc. Customer service was great, and really flexible with some of my out of the box requests. Having our employees clock in via our ipad app was handy. The mobile features were rough at first, but are coming around nicely.

Puntos en contra

The templates for new contractors and new hires were rather lackluster. It was also a little clunky and almost overly simplistic to pay contractors. Tax prep wasn't the smoothest.

Respuesta de Zenefits

Thanks for your review. We appreciate your feedback.

Respondido el 4/3/2020

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