FreeAgent


Logotipo de FreeAgent

 

121 reseñas (4,5/5)
 
FreeAgent is a cloud-based accounting solution for freelancers, accountants and small businesses owners to manage invoices, expenses, payroll, tax returns and other accounting tasks. FreeAgent also offers dedicated mobile apps for iOS and Android devices. FreeAgent allows accountants to set up recurring invoices which are automatically sent to clients as reminders to make payments. Users can also track expenses by uploading the photo of an expense receipt with the FreeAgent mobile app. The solution offers a built-in stopwatch feature to manage timesheets and track employee hours. The user dashboard provides an overview of key business metrics from a single screen. Business owners can track invoices, estimates, timelines and project status. Tax timeline features also provide updates and reminders about deadlines and tax dues. FreeAgent uses a 256-bit secure socket layer connection to secure user data.
 

FreeAgent - Invoice
 
  • FreeAgent - Invoice
    Invoice
  • FreeAgent - Dashboard
    Dashboard
  • FreeAgent - Dashboard
    Dashboard
  • FreeAgent - Transaction list
    Transaction list
Sistemas operativos compatibles:
Navegador web (independiente de SO)

121 reseñas sobre FreeAgent

 

Anne W. Especialidad: Servicios medioambientales

2/1/2018

2/1/2018

Fuente de la reseña: Capterra

Makes bookkeeping easy for a novice, and still keeps an accountant happy

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Saves me a whole lot of time, and helps me keep clear records for my accountant.

Puntos a favor

At the moment it's free through my business banking account - I tried it because of this but it would definitely be worth paying for. I am relatively new to running a business and the software is very intuitive for a novice. My accountant is pretty happy with it too, so that's a big thumbs up!

It makes invoicing and payment of exenses very easy, and is great for keeping track of money coming in/out and keeping an eye on invoices due for payment.

Payroll is incorporated (you can file it with HMRC through FreeAgent or let your accountant do it separately).

I also like the fact that it reminds me when my corporation tax and annual accounts are due.

In a few clicks I can see my profit & loss account and my trial balance as well as spend in the different (customisable) categories. Really helps me keep on top of everything.

The Android app is also great for reconciling payments and recording expenses on the move.

The help files are fantastic, and the clear accounting descriptions and explanations make them a great resource for a small business even if you don't use the software.

Puntos en contra

Exporting information is a bit tricky in some areas - you can get a pdf out quite easily but an xls or csv would be more useful (you can export the entire company dataset as a csv, but not filtered individual elements such as unpaid expenses or balances within individual accounts). In some cases you can get round this by cutting and pasting, but it's a bit fiddly.

Exporting all company data does not export attachments - so you need to keep a separate copy of scanned receipts etc outside FreeAgent.

It is one of the more expensive cloud accounting software packages out there, but I have looked at a whole range and you can't beat the functionality, so that's what you are paying for I guess!

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Respuesta: FreeAgent Central 23/4/2018

Hi Anne,

Thank you for taking the time to leave us a review. It's great to hear about the features you like using and we really appreciate your positive feedback.

I'm also pleased to say that we are currently working on improving our exporting data feature, which will be released very soon.

Thanks again for using FreeAgent, we really appreciate it!

All the best,
The FreeAgent Team

Ben R. Especialidad: Contabilidad Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

11/12/2020

11/12/2020

Fuente de la reseña: Capterra

Affordable accounting software; good but needs a few tweaks to be great

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Clients who have made the transition can be viewed on one dashboard, and makes managing client records much easier.

Puntos a favor

Very easy to onboard clients; Linking bank accounts through open banking is straightforward and facility works well; Simple user interface makes it easy for novices to use; Very good customer support; Can be had for free of you use and RBS group bank account including Mettle; On the go invoicing is nice for some business as well as the expense logger

Puntos en contra

Not as flexible as some accounting packages; a few of the facilities are still a work in progress and you need to do a workaround

Usuario verificado Especialidad: Contabilidad Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

11/3/2019

11/3/2019

Fuente de la reseña: Capterra

Painful to use, Clunky and not great

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Using the software was very awkward and restrictive. I lost confidence in it very early on.
My experience has been years of utter frustration.
Regular promises of fixes and upgrades never materialised over the last 3 years and despite sticking with it, and getting the software for free, I ended up having to opt for better software.
Customer services are quick to respond but they tend to misinterpret your issue. Their idea of helping is sending you a link to a long drawn out document that frustrates you even more than the original issue. Most of the issues can't be resolved by sympathetic customer support reps because they are hard-coded into the software as basic incapabilities.

Puntos a favor

It's a Scottish company, albeit taken over by an anti-Scottish UK bank.
Customer services are relatively quick to respond but don't often understand or resolve your issue.
They do send you a Monday motivator which is useful.
It's now free if you bank with RBS/Nat West, but I'd rather not bank with either and even at £0 it's not worth it. I'd rather pay for a decent software and save the cost of hours of inefficiency and extra accountancy fees later.

Puntos en contra

It is very clunky and awkward to use.

It is very expensive for what it is and definitely not even worth using for free.

Several essential basic functions are missing and it is very restrictive/prescriptive forcing you to work their way or not at all.

Customer services regularly have to fudge "workarounds" to fill the gaps in FreeAgent's basic functionality and often these "workarounds" make more mess than doing nothing, leaving you with more to pay your accountant to fix it.

FreeAgent does several things in very unusual ways and then doesn't allow you to fix them.
Payroll does post journals into your ledgers but even the best accountants can't make any sense of them.

This software tries to be all things to small businesses giving tools that quite frankly are dangerous to unqualified accountants. It allows you to do your own VAT, Corporation Tax and Self Assessment wrongly, without any tax planning advice which could cost you tens of thousands of pounds in VAT/tax that isn't due, not to mention HMRC penalties etc. I know of several clients who have overpaid an absolute fortune and had seriously damaging run-ins with HMRC as a direct result of trying to DIY using this software.

Buyer BEWARE!!!

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Respuesta: FreeAgent Central 18/3/2019

Hi there,

We¿re really sorry to hear about your experience and appreciate you taking the time to share your feedback and frustrations. If there's anything we can do to help improve your experience, or any additional feedback you'd like to share with us, please contact us at @[email protected]

Warm regards,
The FreeAgent Team

Usuario verificado Especialidad: Servicios para instalaciones Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

8/8/2019

8/8/2019

Fuente de la reseña: Capterra

Highly recommended

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Puntos a favor

I got access to this software FREE of charge through banking with RBS. Having previously used Xero for our book-keeping, I found it had the same great functionality but a much slicker design. It's simplicity and ease of use is the best thing going for it.

Puntos en contra

Had some issues at the beginning with connecting our bank feeds but this was sorted out quickly by the team at FreeAgent - can't think of any real faults with the software.

Emanuele F. Especialidad: Tecnología y servicios de la información Número de empleados:  51-200 empleados Número de empleados:  51-200 empleados

19/2/2018

19/2/2018

Fuente de la reseña: GetApp

Overall

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Puntos a favor

Overall experience is good. It allows to better organised both my bookeeping but as well my employee work due to its usability. Love as well the API integration that allow me to create custom analysis.

Puntos en contra

Too much focus on UK client. We are an Italian company and some of the functionality available for UK are really complex to achieve for us and required workaround.
Billing only in 1 currency is crazy, why do you have invoice in multiple currency but billing cannot be done? It should be a simple addition to make but it has been year that people asked for this and still not implementation.
Country specific payroll. Although I am aware it will be impossible to enable payroll for every country out of the box why don't allow customer to customized the payroll functionality to meet payroll requirements or add important deadline for taxing purpose.
Even the export functionality can be improve and should be added to every areas from timesheet to bill, from invoice to expense with filter that allow you to specify the data you want to export.
VAT calculation for Intrastat - due to the internationalisation of business should be easier to export only bill and invoice that are related to country outside your normal business area.
What about language package? Again if not possibile provide an LDK that allow client to customize the interface.