Avaza

Avaza deserves a shout out for their customer service. You can reach them via chat, and you usually get a reply within a few minutes. They have the best service of any vendor I've ever worked with.

Puntos a favor

The task management system is robust and easy to learn, so onboarding new people is simple. And for us, a big benefit was going straight from project to invoice. No more importing or exporting information and doubling up on data entry tasks.

Puntos en contra

Scheduling recurring tasks is currently a little clumsy. You cannot set a task for "First Monday" of the month, for example. However, I'm told they have improved scheduling for recurring tasks in the works by their customer service.

Right from the outset, the sales process and demonstration walkthrough made the decision to migrate to Avaza easy. Avaza's importing process enabled us to export tasks from our old system and import into Avaza. Avaza's support is very responsive - and they've even made changes based on suggestions from me.

Puntos a favor

I have used a raft of alternative task & project management SaaS (software as a service) solutions. Additionally, I have trialled around 15-20 different task & project management SaaS solutions. With out a doubt, Avaza is the best solution I have ever used; it is intuitive, easy-to-use, very responsive in speed, has a great smartPhone app to compliment the web-based system, it integrates with Xero (for accounts), and has a raft of sophisticated features and views (Kanban-styled boards, Gantt Charts, task lists, priority views, status views, etc, etc etc!). The features we don't as yet use include Estimate and Invoicing creation, but we may well move to using these too.

Puntos en contra

A great SaaS solution and I think if I was to want to additional features added, then one would be chat integration (currently comments are available, but no chat). And the 2nd would be an enhanced file management facility, whereby you could upload to a File Repository/Folder, tag the image, assign it to a project, rename the virtual file name, and move it to another folder for housekeeping.

Overall it is a GREAT value for the money, they are spot on with value/$. While I miss some of the enterprise level features that SmartSheets and their competitors offer, I find the variety and quick to implement features of AVAZA to be outstanding!

Puntos a favor

The price point on this software is PERFECT for small startups, the support is included without heavy add on cost and the support is VERY GOOD, quick and EASY to understand!.

Architecturally the layout is very nice, the user interface is easy to navigate and the color schema is pleasant. Working in the tool is mostly straightforward and easy to figure out without watching a ton of self help videos.

Puntos en contra

The reporting tool could use a minor update to the user interface so things are a little easier to use, The collaboration features could also use an update to have some sort of chat like function making collaboration easier.

Zapier connection is nice but seems to be picky, one of my zaps to create Avaza tasks works for everyone on the team except one person. Kind of weird but not critical.

Puntos a favor

I liked the clean structure of Avaza, and the budget features. It's a good option for a business who doesn't rely heavily on project management to drive their productivity. Their customer service was very helpful though when I was letting them know we were going in another direction and they genuinely seemed to want to know what was driving our decision.

Puntos en contra

We run a marketing/PR based business, and we were looking for a one-stop-shop project management and back office system. While we knew that was a long shot, we tried Avaza for several months and even gave them a second go when our current system wasn't doing everything we needed as well. I would have liked to see Avaza have different dashboard customization views so we could tailor the system to be more project centered instead of a financial view upon logging in. Since we use a different billing and accounting software, this data on our dashboard would remain blank and the dashboard wouldn't even be utilized. Also by the time we added all of our employees and contractors to have timesheet accessibility, we would have been paying a lot more in extra monthly fees than we were looking to spend. It just started really adding up for us when other software companies offer these options within their pricing tiers.

We have tried different tools and tested a lot of other tools but didn't find anything like Avaza for managing the timesheets, scheduling and reporting

Puntos a favor

Avaza is a very powerful tool for managing timesheet and projects scheduling, it is very easy to add your timesheet on daily or weekly basis. Scheduling is also a very easy and flexible.

Puntos en contra

When scheduling someone for long time (Say a year) and want to schedule another project for the same person during this year, this will lead to over scheduling and can't be interrupted. best way to do this is on monthly basis.