iAuditor by SafetyCulture is an inspection checklist application that allows users to build checklists, file reports and conduct inspections through a tablet or mobile phone. The solution is designed for a wide range of industries that require safety audits and inspections.
iAuditor enables users to capture a variety of information in various file types and store audit history digitally to establish and view trends over time. The software enables users to create digital safety audit forms and develop interactive checklist templates. Users can convert their paper forms into digital formats by recreating them in iAuditor.
In addition, users can conduct inspections without an internet connection. After inspection, users can export and email reports in various formats such as PDF, XML, CSV and DOCX. iAuditor is compatible with iOS, Android and Windows mobile devices, and interfaces with the larger SafetyCulture suite.
John G. Especialidad: Servicios e instalaciones recreativas Número de empleados: 2-10 empleados
The iAuditor customer service is exceptional. They were very responsive to my questions, when I was a newbie. That alone, was pretty impressive. But where they really came through was when they recently updated their template editor.
As mentioned above, I have become an iAuditor power user and I was told at the time of that editor update that my motorhome template was one of the largest templates in their system. When they updated the editor, they have not allowed enough storage space in the editor for such a large template. I should mention that I could still open and edit a new inspection, on either the Mac or iPhone. I just couldn't open the template, to make changes. I told them which template it was and within a very short time they got back to me and told me that it was in the memory allocation and they were working to resolve it. Within less than 24 hours from the time the issue was reported, they had resolved the problem - this in the middle of a major roll-out of a new tool. Wow! That's when I was really impressed. This is customer service that compares favorably with AppleCare.
The product just works. But when it doesn't, like during that editor roll-out, they get it working in short order.
Best of all, iAuditor works flawlessly on iPhone. I have tried other tools that were less than reliable on iPhone. In particular, HomeGauge crashes, on average, three times during every inspection and always with a loss of the most recent data (1 to 15 minutes).
LOGIC: Most audit/inspection software functions simply as a (dumb) check list. By that, I mean that there is no associated logic. iAuditor give you "IF" statements. I inspect motorhomes and there are dozens of options in such vehicles. With other software, I am asked questions about every option, even when that option does not exist. With iAuditor, my template asks if the coach has propane. If the answer is "no", then about 40 questions are not asked. This capability speeds up my inspections tremendously.
The template editor is easy to use. But it does take a little experimenting and getting used to. After that, tailoring a template to your specific needs is easy. To give you an idea of what I mean, my motorhome inspection template is about 7,000 items long (OK, I'm an iAuditor power user. But the point is that's possible.). A large part of that 7,000 items is logic. But the bulk of it is my own statements about each potential issue that might be encountered. There are only around 300 to 330 inspections items on a motorhome, but more than 2,000 possible issues to be found within those 300+ inspection items. So my iAuditor template includes every statement that has ever appeared in any of my inspections, going back years. Which specific statements show up is determined by which buttons or boxes are clicked. 98% of my report is done, when I leave and lock the door. That's a major time saver and it all comes down to one word - "LOGIC".
It also works flawlessly on iPhone!
There are only two things that I wish iAuditor had:
1) An "AND" statement. They have what amounts to an "OR" statement. But they are missing an "AND" statement and I would personally find that to be very useful. Their options are "IS", "IS NOT", "IS SELECTED", "IS NOT SELECTED", "IS ONE OF", and "IS NOT ONE OF". They could use two more options, which would be, "IS ALL OF", and "IS NOT ALL OF".
2) "PERSISTENT VARIABLES". Currently, variables only apply to the most recent question. For example, if the coach is all electric, it means that many questions my inspection template don't have to be asked. It would be really nice to be able to have at least a few persistent variables, that would be available throughout the template. That way, if I were to determine, early in the inspection, that the coach is all electric, the template could include various "IF" statements in various places later in the template, that would bypass all questions about a propane stove, propane oven, propane furnace, and propane refrigerator. In fact, the lack of persistent variables is one of the primary reasons why my motorhome template is more than 7,000 items long. With persistent variables, that number should be able to easily be cut in half or better.
But these are wishes for something that no other audit/inspection software has, either. In other words, they would make the best, even better.
Matthew B. Especialidad: Ingeniería industrial o mecánica Número de empleados: 13-50 empleados
Our company has been working on building a built-in-quality system to meet our customers needs. We have explored a number of options and have found iAuditor to best suit our needs out of the many products we have tried.
The initial set up was a little cumbersome but mostly due on our part. Once we understood how things worked everything seemed to flow together better. The iAuditor team must be commended for their availability and their responsiveness to issues we have discovered. We utilize the windows and web platform mainly, and the windows platform is the newest so finding a few bugs was bound to happen. The iAuditor team was quick to respond though and was able to fix most of our issues within a week, one even the next day.
There are a few limitations to the platform, but the issues we have had are specific to our needs. Some of the issues are slated to be addressed and some may not make it off the drawing board, but even still in its current form it does what we need it to do.
We are happy with the product, it could be more suited to our needs in some respects but overall it works.
We like it.
We use it.
The versatility of the platform, being able to work with a web portal and windows platform is a benefit for us. The ease of use of setting up audits and being able to review the data we have entered.
Some of the features we would like to see are not fully implemented as of yet.
Ask questions, give feedback to the devs. They are fairly quick with at least addressing that there is an issue, and, in our experience, have been quick to work on the issues.
Elena T. Especialidad: Hostelería Número de empleados: 501-1000 empleados
My role requires that I conduct several daily hygiene audits of areas like the kitchens, bars, and restaurants so as to score how well they are doing at adhering to our corporate standards. This tool allows me to conduct these audits much faster, it allows me to upload pictures and apply comments. I am also able to give the supervisor of the area a score of their performance and all the areas in which they fell short at the end of the audit. I am able to upload these audits in any format that I want, I usually choose PDF, so that I can easily email it to the heads of department. This software also allows you to keep track of your own performance by telling you how many audits you conduct within any given date period, how long you spend on each audit, the topmost failed items, etc. This has made my job 10 times easier! I am so happy with it!
How easy it is to create audit checklists and how convenient it is to use in actual, physical auditing.
There are no cons to this software in my opinion
Caroline N. Especialidad: Administración educativa Número de empleados: 501-1000 empleados
Awesome Awesome Awesome
This system is amazing. So easy to create and customize audits and checklists and get exactly what you want. And the analytics all you to see your results without having to do it yourself via spreadsheets. Great system!!! and customer service is second to none.
I struggle to find anything wrong, except for my personal dislike of the new report format, but i have the option to use the classic one so i can't really complain there either!
Huge customer database of shared auditing forms minimizes work required to set up auditing forms. Database tracks downloads and can be used to eliminate those audit forms that aren't as good as they should be.
Stellar customer support, very open to improvement suggestions and requests. Good continuous improvment system in place.
They've changed the way I can mark up pictures. Text on photos is a fixed size and not able to move it around like before.