Practice Fusion

The benefits greatly outweigh the disadvantages. I always have a peace of mind using this software with every use. I never have any issues logging in and if was to ever, resetting password is super easy. You have the option of resetting through a simple text to your phone or email with a 6 digit code to reset password. You can also access this software from anywhere in case you may need to adjust the schedule during non business hours.

Puntos a favor

What I like most about this software is the navigation. Out of all the other EHR softwares, I grasp quickly to the ease of use. I like how the schedule, charts, task, messages etc. are layed out. It's a great EHR for first time Medical staff such as Medical Receptionist and Medical Assistants.

Puntos en contra

Well no EHR software is perfect but I can honestly say that the only thing I wish could be better is how to search for patients by previous encounters.

I initially implemented the product when it was a standalone product offered for free. It was an ambitious but limited piece of software that was eventually sold to Allscripts. Very soon after, the business model shifted from selling aggregated data and in-product advertising to a subscription model, but still remains very inexpensive. The system is very rigid in that it does not offer a lot of options for customizing or the ability to develop workflows specific to a practice, but it has all of the basics as well as some features that other vendors charge extra for (lab integrations, patient portal, etc.). For a more robust feature set, you may need to use the limited number of third-part integrations that are offered, which will have additional costs associated. Overall, it's one of the quickest and easiest EHR systems I've setup (eCW/Nextgen/Aria) and it works well because of the universal design/limited options. If you can get it to fit most of your needs (and you get a free trial to figure that out), then you probably won't find many options that can compete with it on price. If you have a large office and complicated systems, you might find other systems provide a better value proposition.

Puntos a favor

Easy implementation (up and running in a day). Reasonably good feature set (lab integration, call and text reminders, patient portal). Very competitive price. Free to try.

Puntos en contra

Very little customization. Initial navigation is not very intuitive. Requires annual commitment. Additional features use third party integrations and have additional costs associated. Lack of device integration.

This software often felt way too busy and clunky for my needs. I started shopping for software specifically made for mental health. I test drove a bunch of new software programs. Simple Practice was my choice. It does everything I need at a price I can afford. It is also very simple and intuitive by design. I can accept credit cards and conduct HIPPA-secure tele-sessions through the site. They offered an easy way to do mental status exams and treatment plans. Not so in Practice Fusion.

Puntos a favor

It allowed me to use it at no charge for many years. This was helpful for me as a solo practitioner with high overhead costs.

Puntos en contra

This software is not built with mental health in mind. There is no way to customize the interface for the specific needs of my occupation. There were a lot of annoying pop-ups that I had to deal with that did not apply to mental health providers. The most frustrating thing was attempting to work with the calendar. It was impossible to review my schedule on my mobile phone because the calendar was not optimized for mobile. Another feature that did not work well was the client search feature. No matter how many times I would type in certain clients' names, the search box would not recognize or find the client. Also, there was no quick way to add a client unless I had all of the pertinent client data on hand. Most solo MH providers are wearing all of the "hats" in the practice and are trying to schedule new clients during the one or two minutes they have between sessions. Sometimes all we have to go by during that time is a name and contact number. My biggest complaint is that client data cannot be exported via CSV or Excel format. This is a big issue when you have to change software.

From the beginning, Practice Fusion allowed our practice to fully switch to government mandated electronic medical records. And with that switch it allowed us to earn rewards from the government. As practice fusion has grown, we have grown with it. Although no longer free, it does offer a free 2 week trial period with out having to even put in a credit card number. I highly recommend you give it a try!

Puntos a favor

I was an early adopter when this software was offered free. For a small practice that was vital in getting us to switch to electronic medical records.

Puntos en contra

As crazy as it sounds, that fact that it was originally offered free made it seem like it was just Cheap That could not be further from the truth!

It's a great product for a single or 1-2 provider group. Anything larger and you'll need a better EHR/EMR product.

Puntos a favor

The ease of use. Practice fusion was very easy to learn and use. I set this product up for a single-provider practice in a quick transition from Athena. I didn't have to sit for hours training the provider on how to use PF as it's very easy to use on a daily basis.

Puntos en contra

Lack of features. The ability or lack there of to manipulate templates, create documents, receive faxes, lab results, etc. You had to set it up with only the providers that integrate with PF.