Quick Charts Complete

The practice I started in had a very old version of this and it had a lot of faults. When I bought the practice I upgraded to the full practice management software and overall I have really been satisfied I enjoy how everything integrates together and is compatible. Their customer service is usually really great and really quick to respond.

Puntos a favor

Quick to navigate, it gives summaries of several important sections. Easy to make your own macros. Scheduler and reminder text options are great.

Puntos en contra

Some functions aren’t compatible with our monitors so we have special tricks to be able to access parts of the software. Sometimes it runs slow and has some connections issues but a reboot usually helps.

The benefits far outweigh the minor drawbacks! The customer service, knowledge of the team members, and Midwest pride in quality product and service are second to none.
I would definitely recommend this to my peers. Furthermore, I am so confident of its benefits that we are considering taking the leap into purchasing their billing software package. As many of you know, that is a project in itself.

Puntos a favor

I did my due diligence in research for an efficient noting system. The most important attributes I was looking for: an attentive customer service team, and user-friendly technology that integrates smoothly with Eclipse (our billing software).
I was pleased to meet a friendly, knowledgeable representative of ChiroCharts at a chiropractic trade show. That following week we made appointments for installation and training.
ChiroCharts assisted us beyond our initial training. They are a small business like ours, so their team is attentive and understanding of our need to have answers quickly.

Puntos en contra

It is essential to be sure all workstations are running on the same version. If not, this can cause problems, slowing productivity. It is however, an easy fix and find these to be the two most common reasons:
1. It's not unusual to have an update released, downloaded, and have another released same day. Depending on when you download the upgrade, this can cause you to have to download the upgrade a second time.
2. Occasionally the workstations will not update to the most recent version.
I reduced the "Ease of Use" by one star only because it's not completely customizable for some of our daily proceedures. That said, ChiroCharts are VERY open to knowing your particular needs and WILL provide that in an update if possible.

I would definitely recommend this product to any chiropractor who is looking around for new software to implement into their practice. For anyone who isn't very computer savvy, it's just a straightforward program and simple. Pretty soon electronic notes are going to be mandatory, and what better way to get that checked off your list? Not to mention, the price is pretty reasonable!

Puntos a favor

1.) The program is a lot easier to use and easier to learn than other software we tried.
2.) When you call customer service, you actually speak to a live person AND they speak ENGLISH. Not only that, but they remember who I am and it feels more personal that way.
3.) Being able to have them hook up to my computer remotely to help me with any questions helps a lot. They can hook up to your network by signing in with their computer tech. It's so easy!
4.) Generating patient soap notes and reports takes only a few minutes now.
5.) The messaging system which is a little like texting back and forth really works well in our office because we do not have an intercom system. Also, it allows us to write messages to the doctor about the patient he's going in with or to let him know if he's running behind without being obtrusive or interrupting the patient's time with the doctor.
6.) You can add patient's pictures into their chart to learn their faces, and It leaves less room for error.

Puntos en contra

I would say the only con is that there are sometimes glitches with the program which is just like any other software. It can happen to any program you purchase. A Pro to that comment however, is that whenever there IS an issue, Mary, Troy and Alex are always right on top of things and make sure your issue is resolved and follow up later to ensure great customer service.

Faster/Efficient chart notes

Puntos a favor

I like that you can a SOAP really quickly after the initial exam has been input into the system. Also, the software can be modified to how you want to set up.

Puntos en contra

There seems to be a few glitches when working with the program. My calendar will not refresh automatically, which i tried to address with a DB consultant but did not get resolved.

I am thoroughly pleased with the product. It is an excellent resource to document our patient care. I am able to quickly enter all of the visit information and recall previous visit info at a later date. I would recommend the software to anyone starting a practice or considering a transition to EMR.

Puntos a favor

The software is very intuitive and quickly learned. It is dynamic in the amount of information recorded for each patient visit, while greatly reducing time required to enter. It is feature-laden. It would work for any chiropractic practice, regardless of technique or style. I am able to enter notes as briefly as 2 minutes, or spend more time recording great detailed consultation visits. I've been able to run the software well on a netbook. The best feature is the customer service. Any problem with software or upgrading has been resolved within hours with no loss of patient flow. The team is responsive to questions and suggestions. They have shown in the past 3 years a passion for making the best chiropractic EMR software possible.

Puntos en contra

Program is sizable, which means you need a current computer system. It takes a few seconds to switch between screens sometimes, but that is more likely my hardware issue. Occasionally, the upgrades have had hiccups, but the issues have always been resolved in a few hours. And like any new software, it takes time to be efficient at entering patient info.