ShippingEasy is a cloud-based shipping and inventory management solution suitable for small to midsize e-commerce businesses. Key features include order management, label customization, integration with multiple seller channels, rate comparison and returns management.
ShippingEasy is able to integrate with UPS and FedEx accounts as well as a variety of marketplaces, shopping carts and e-commerce platforms. The solution downloads orders from all selling channels and automatically maps custom shipping preferences, rates and delivery options.
ShippingEasy enables users to customize shipping labels and packing slips to match branding. Labels and slips can then be set to print in batches or individually. The solution is able to automatically send emails with tracking information once the order has shipped.
ShippingEasy is available for purchase on a monthly subscription basis.
Joshua K. Especialidad: Comercio minorista Número de empleados: 2-10 empleados
I am a seller on a popular online marketplace that has recently increased their shipping rates for sellers. This led to a substantial profit decrease on lower-weight items shipped via USPS First-Class. The discounted rates on ShippingEasy beat the rates of the online marketplace. This has helped my business restore its profits on such items.
The thing I absolutely like the most about ShippingEasy is that they offer a FREE plan with plenty of features - something that's hard to find elsewhere. The most useful feature included with all plans is the integration with an Amazon seller account. This allows me to print labels for orders received, view FBA inventory, and manage reviews. The free plan includes 50 shipments per month, integration with an unlimited number of stores/carts/marketplaces, and batch label printing.
One feature that's lacking in the FREE plan is the ability to link carrier accounts other than USPS. It would be nice if I were able to link my FedEx account with ShippingEasy. This feature is included in the paid plans, however.
Aaron S. Especialidad: Artículos deportivos Número de empleados: 2-10 empleados
Great platform, frequently improving features, will likely continue using for the foreseeable future.
Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful.
There are several minor display issues that recur from time to time, but these may simply be compatibility-based.
Erica C. Especialidad: Comercio minorista Número de empleados: 2-10 empleados
Great - they have excellent customer service! I was having problems with getting logged out of the Stamps.com site and couldn't buy postage. The online chat was easy to get on and I was helped by your customer service rep, [SENSITIVE CONTENT HIDDEN]
. They were extremely helpful, patient, and while it took a little while, they were able to fix my problem and get me back working!! Thank you [SENSITIVE CONTENT HIDDEN]!!
It's fast and easy. Very convenient. I think it's so much quicker and cuts down my processing time.
I can't think of anything that I don't like. It took a little getting used to the system, but now it's a breeze.
Ryan L. Especialidad: Salud, bienestar y deporte Número de empleados: 2-10 empleados
Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).
Bria's help and support is the best part of making the change to this platform. The insurance rates are cheaper but with the extra time cost, I am not sure we are actually saving money.
It is not user friendly, the labels print from newest to oldest and separate the international and priority from the first class instead of letting me print the labels in the order they were imported, you know, logically. Logic dictates that you would want to print the labels for the oldest orders first, not the newest orders. If I have 50 orders and they are jumbled by mail class and destination, it takes me 5 times longer than Stamps.com to print the batch because I have to do them individually so the orders go out in the order they were received. The training was about showing you all the "cool" (aka useless) features of the platform instead of making it easy for me to use and setting it up for what I need daily. Because of the training lacking usefulness, I have spent extra time sorting out the issues I face (thanks to Bria's help). Bria is the only agent you have that has been willing to help me love a platform I hate, everyone else just says "that feature is not available" or "you cannot do that in this platform" but Bria has worked to come up with creative solutions to get what I need out of this platform. Having to set everything up from packaging to rules is not saving me time and I have found this program to actually take up more of my time than Stamps.com did which I feel is misrepresented by your sales people. I was informed that I could streamline my batches but so far, it's been a lot more work and babysitting from me. Enter Bria the rock star!
Respuesta: ShippingEasy 30/5/2017
We're thrilled to hear such great things about Bria's level of service. We have high standards when it comes to our customer service, and Bria certainly upholds those standards! Thank you for sharing your experience.
As for the concern of functionality within the app itself, we are always looking to make adjustments and improvements based on customer feedback. We have added a feature request ticket based on your conversation with Bria. Once our development team can outline and prioritize the work, Bria will follow-up with you.
In the meantime, Bria has informed us that she has presented you an alternative resolution using Shipping Rules. While not precisely what you were looking for, hopefully that can help in the interim. The platform is meant to make life easier for merchants like you, so we are sorry we didn¿t hit the mark right off-the-bat.
Again, we appreciate your feedback and look forward to making sure ShippingEasy meets your shipping needs.
Brian L. Especialidad: Empaquetado/entrega de mercancía Número de empleados: 2-10 empleados
the integrations with most major shopping carts covers 99% of what I need. I have 1 client using Ultracart that has to do a .csv file for me every day, but it works well enough. everything else aside from the reporting that I am missing gets the job done.
Very intuitive UI and easy for my employees and clients to use with very little learning curve.
the maid drawback is there is some report functionality missing that would make my job a lot easier when it comes to invoicing my clients. I have asked about different things a few times and pretty much get the same answer that it is something being considered as a future enhancement, but it never seems to come.