Sobre Vend

Vend is a cloud-based point of sale system for retailers of all types and sizes. Vend offers tools to help manage the customer experience, as well as sales, inventory, customer data and more. Vend is designed to work on various devices including Macs, PCs and iPads, and a dedicated iPad app is available. It can also operate with a range of in-store hardware including receipt printers, barcode scanners and cash drawers. An offline mode allows users to continue selling even if the internet goes down, and automatically resyncs once the system is back online. Customers can check into a store using a mobile phone and pay using their PayPal account. Vend can support input with a mouse and keyboard or a touchscreen, and the point of sale screen can be customized for access to popular products or actions. Other features include inventory management, tracking customer information, sales reports and integrations with Shopify.
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Precios de Vend

Vend no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Vend está disponible a partir de 69,00 US$/mes.

Precio inicial:
69,00 US$/mes
Versión gratuita:
No
Prueba gratuita:

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Opiniones de Vend

Evaluación de función

Relación calidad-precio
4,1
Funcionalidad
4,0
Facilidad de uso
4,3
Asistencia al cliente
4,1
5 opinones sobre 222 Ver todas las opiniones
Daniel
  • Sector: Alimentación y bebidas
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 5/6/2018

After 2 Years Working with Vend, We are extremely satisfied. It has added value to our...

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.

Puntos a favor

Pros:
Intuitive interface. Most of our users are able to adapt in a few days.
Reporting Structure is Good.
We can replicate a site basically in few minutes.
Only Online Software that actually complied with Regulatory Fiscal requirements with no additional customization.
Cons:
Which it could have more apps available for integration(Mobile Apps) and hospitality configurations. .
Lack of Business Intelligence Interfaces.

Desventajas

Lack of application Integration with third parties. Even though I find Vend very functional, I would like to see vend have payments gateways integrated in our region or country (Honduras, Central America).

Respuesta de Vend

Hey Daniel, appreciate you taking the time to leave a review of Vend. Great to hear that you are extremely satisfied with using Vend and that it's added value to your business. That is the type of feedback we love to hear from retailers! If you have any integration suggestions that you'd like to see please reach out to our team and let us know - your feedback is valuable to us. Best, Lucia (Vend's Community Manager)

Respondido el 18/6/2018
Abdulrahman
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
3
Funciones
4
Facilidad de uso
5
Asistencia al cliente
4

5
Publicado el 12/9/2021

Perfect App

Amazing Experience with more than 2 years with a lot of updates and perfect customer service.

Puntos a favor

The software easy to use, anyone can use it even a person not educated, I had 2 salesman in my shop the was using it for 2 years and more.
The monthly report very accurate and helpful for our company to easy calculate our monthly income statement.
Tracking our COGS anytime so we can control our purchases.
the inventory stock tracking perfect.
Option with no tax good for our country because we don't have a taxes.
Tracking my sales anywhere online by my phone a good features.

Desventajas

The monthly subscription fees little expensive specially for the small businesses/Home Businesses. So I recommend to have a plan customized for a small business with a low price kind of support them.
Adding Arabic Language maybe will be a good idea and catching new users.

Alternativas consideradas

Square Payroll y Toast POS

Razones para cambiar a Vend

The features we need not found in the other software's
Andre
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
4
Facilidad de uso
4
Asistencia al cliente
4

4
Publicado el 25/8/2022

Excellent & Simplified POS Software

The change to Vend works out very well according to an expense point of view. We've saved huge number of rands in POS equipment, support and consultancy expenses

Puntos a favor

It's really so natural to utilize, and preparing new colleagues requires just minutes, as the plan of the framework is instinctive and very thoroughly examined

Desventajas

VEND has a hearty contribution of elements and functionalities; however very much like any other software, there's no "great" answer for all organizations. To begin, Vend is certainly not an across the board POS arrangement. Since it's appropriate for retail organizations, it doesn't have fundamental elements for organizations in the food business to deal with their tasks, for example, endlessly table side requesting, custom menu and floor plans, and full-administration or quick relaxed administration.

Tony
  • Sector: Comercio minorista
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
3
Funciones
3
Facilidad de uso
4
Asistencia al cliente
4

3
Publicado el 11/10/2017

A good start-up POS software solution through to multiple site or franchise-sized businesses.

Suitable for start up to multiple site smaller businesses.

Puntos a favor

Video and text tutorials are first rate to help start new staff and keep up with areas of growth, like how to do a store credit or introducing gift cards.
Updates to features are added regularly.
The front screen is easily understood and the ability to add preset SKU buttons to the screen or folders on the screen is easy. The adaptability of what we have as a cafe sell screen versus the boutique shop versus our department stores sell screens
PC, iPad or mobile device usability.

Desventajas

The customer needs to know how to do a product family tree and then set the Types and Tags correctly so that the reporting functions can give data that is segregated correctly.
The Lay-by function acts differently than other software functions. (Sales are not added to the date it is paid off, maybe 2 months later, which means completed sales are understated during the Lay-by period)
There is no method for importing costs within the system. Costs have to added together outside (cost of good, freight, charges, fuel surcharge, import duties, etc.) and then migrated with the receiving function.
We found that our iPad's slow down considerably and we are constantly restarting them, trying to look for and run updates, checking for errored sales, running them through the App Store rather than from the App icon on the desktop.
The sales ledger cannot export for analysis a full days trading with 300 sale transactions.
Reports export as .csv files but won't export well to .xml Need to use Open Office spreadsheet for best and most reliable file integrity.
The Price Book function is limited to two or more identical SKU's (2 of same chocolate block) not product categories (2 types of chocolate block)

Usuario verificado
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
3
Facilidad de uso
5
Asistencia al cliente
3

5
Publicado el 15/7/2022

Vend used to be the best, but now it's Lightspeed X

The more they iterate on the software, the more they remove useful features. Combined with how much they cost, there is a stronger choice out there (php pos)

Puntos a favor

This is the most bulletproof POS for the money. Everything that works, works better than other platforms.

Desventajas

They kept raining the price of the pos until they were sold to Lightspeed. Lightspeed is making changes so quickly that their own documentation is pretty worthless. Vendors they work with will call you with sales calls.

I also don't like the continued removal of features (sorting by qty, eccomerce, sales ledger)

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