Sobre TablesReady

TablesReady is an SMS-powered waitlist, reservations, and queue management system to help you streamline your customer flow. TablesReady offers contactless check-in, online bookings, and customizable messaging to help meet the needs of businesses in many industries, from restaurants and hospitality to health care and retail.
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Vídeo de TablesReady
TablesReady Software - 1 - miniatura
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TablesReady Software - 5 - miniatura

Precios de TablesReady

TablesReady dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de TablesReady está disponible a partir de 49,00 US$/mes.

Precio inicial:
49,00 US$/mes
Versión gratuita:
Prueba gratuita:

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Opiniones de TablesReady

Calificación general

¡Escribe una reseña!

Evaluación de función

Relación calidad-precio
4,7
Funcionalidad
4,7
Facilidad de uso
4,8
Asistencia al cliente
4,7
5 opinones sobre 52 Ver todas las opiniones
Usuario verificado
  • Sector: Entretenimiento
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
4
Funcionalidades
4
Facilidad de uso
5
Asistencia al cliente
0

5
Publicado el 24/5/2019

Easy to use not ideal for data collection.

Overall this has been really helpful with line management and definitely worth it at the price point.

Puntos a favor

Easy to use through the in-browser application.
Helpful features like text and call customers are essential and this application really nails that on the head.

Desventajas

The software functions exactly how you would like it to, however, when it comes to data collection there is no mass export function for the contacts, leaving the venue to individually extract all the customer data spending hours on something that could be a 1-click function.

Also, since the application is web-based and not an iOS app, the staff has to constantly ask for the account password to login causing some confusion occasionally.

Respuesta de Table's Ready

Thanks for the review! We do have a data export option. Just click Settings then Export Data. The only thing that is not exportable is customer phone numbers, since they are only opting in to receive texts about their wait, and no other future texts. So, for privacy and legal reasons, that data isn't available as a mass export.

Respondido el 27/5/2019
Ralph
  • Sector: Restaurantes
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
0
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
0

4
Publicado el 19/4/2022

Finally a System That Works For Us

Definitely helps with Reservation and Waitlist organization. Makes for a more professional guest experience. Gives us the features we need without the extra fluff we don't!

Puntos a favor

Has the features that we need without extra fluff and added expense!

Desventajas

Doesn't interface with our Toast POS. Hoping to will at some point.

Alternativas consideradas

Carbonara

Razones para elegir TablesReady

OpenTable too expensive and Yelp doesn't have the functionality we need.

Software anterior

OpenTable y Yelp Guest Manager

Razones para cambiar a TablesReady

The right features for the right price.
Lauren
  • Sector: Veterinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
0
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
0

5
Publicado el 19/10/2022

Ease of Client Flow

Puntos a favor

TablesReady makes it easy to to communicate with clients on when to bring their pets into the clinic, making it a safe environment for animals, staff and owners. The convenience of being able to text and call clients via the software makes our check-in process very smooth!

Desventajas

The software does not always work on the same browser. We often have to switch from Chrome to Firefox depending on which loads and runs faster.

Usuario verificado
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
2
Funcionalidades
2
Facilidad de uso
3
Asistencia al cliente
4

3
Publicado el 2/11/2018

Nothing special

We are looking for a different platform

Puntos a favor

It's relatively easy to use
simple set up

Desventajas

too expensive
out of state numbers the customers get called from is a constant problem
the green on green makes it hard to tell how many people you've selected
the fact thats there's no data base sucks
there should be a call a head feature as well as reservations especially for the price.
there should be able to add more than one set of notes like high chair, section b and request
There should be prep sets for notes rather then remembering

Respuesta de Table's Ready

I'm very sorry to hear about your experience with our service. However, your description of our product does not sound like ours. For example:

-You can add multiple notes to any party. You can also pre-define commonly used notes that you can then select from a drop-down.

-We use very little green in our app, and I can't think of anywhere we use "green on green." We also have no place where you'd select people, so I don't know what it means that you "can't tell how many people you've selected." Almost everything in the app is one party at a time.

-We have both a call ahead feature (we call it "public waitlist"), and we allow reservations.

-We give you access to your customer database in the "Customers" tab. You can also export the majority of that data, except phone numbers, under Settings.

-People will be called and your restaurant's phone number will be used as the caller ID if you verify your number with us.

Please reach out to our support if you're having issues!

Respondido el 14/11/2018
Deborah
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 2/8/2022

TablesReady saved us during COVID

At our events, people can wait in a checkout line for up to 1-1.5 hours. Now with tables ready, our customers can continue to walk around instead of standing in an actual checkout line.

Puntos a favor

Because we used TablesReady we were able to operate safely during COVID. It was so well received that we have made it a common practice.

Desventajas

We had so many customers that it became hard for people to track where they were in line -- however, we were moving people through the line fast, so this information was a bit inaccurate anyhow.

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