ShopKeep


Logotipo de ShopKeep

 

682 reseñas (4/5)
 

ShopKeep is an iPad and Android POS system for retail businesses, restaurants, bars, franchises and quick-serve businesses. The POS software offers a touch screen interface, when used on an iPad or Android tablet device, which allows users to add and remove orders from wish lists. Users can also scan barcodes using barcode scanner hardware in order to add items to the shopping cart and facilitate inventory management. Other inventory management and inventory tracking tools within the POS software include SKU management, re-order management, and the ability to add a new inventory item manually.

ShopKeep POS software offers a built-in register to keep track of checks and payments. Users can maintain multiple payment registers and split, merge or transfer payments between different accounts. Businesses can accept all payment types including cash, credit card, gift cards, and more using the point of sale system and payment processing can be carried out online or offline. Other POS features include cash drawer management, pricing at the time of purchase, and connection with POS hardware such as a receipt printer or card reader.

ShopKeep also offers employee management tools including the ability to track employee working hours, calculate payroll and clock in and out. ShopKeep integrates with multiple marketing tools and lets users create reports and analyze business data to find trends.

 

ShopKeep - App
 
  • ShopKeep - App
    App
  • ShopKeep - Back office
    Back office
  • ShopKeep - Product line
    Product line
  • ShopKeep - iPad POS
    iPad POS
  • ShopKeep - Track cash flows
    Track cash flows
  • ShopKeep - Track business performance
    Track business performance
Sistemas operativos compatibles:
Mac OS, Navegador web (independiente de SO)

682 reseñas sobre ShopKeep

 

Angie F. Especialidad: Comercio minorista Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

28/6/2019

28/6/2019

Fuente de la reseña: Capterra

Puts Square to shame

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Anytime I have had any issue or problem, customer service has been the best in helping me work threw it (computer illiterate remember) plus they always have options for me to make changes that potentially make it easier on my end, or sometimes even cheaper.

Puntos a favor

I like the fact that it is a lot more detailed in the inventory set up because it allows you to actually separate you retail store into sections where square did not allowing check out to be easier and faster if you are having issues with or do not use UPC/SCU coding. I also like the fact that you can enter your inventory purchases which automatically adds it to your inventory counts and then you can enter your payout/paying for such accounts

Puntos en contra

The inventory entry durning initial setup. Because I am computer illiterate, I am still struggling to get it set up correctly and you do not have the option to go in and erase everything to start over.

Denise K. Especialidad: Comercio minorista Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

5/11/2019

5/11/2019

Fuente de la reseña: Capterra

Review of ShopKeep

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I went from a complex system that I purchased for over $100,000 to ShopKeep. What a joy to have a system that is so easy to use and not time consuming to do the task at hand. Yet it provides so much information to know exactly where your company stands. Love everything about ShopKeep.

Puntos a favor

My favorite thing about ShopKeep is That it can give you so much information about your numbers yet it is so easy to operate.

Puntos en contra

I know this sounds crazy but I really don't have any negatives with this system.

John D. Especialidad: Comercio minorista Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

13/10/2020

13/10/2020

Fuente de la reseña: Capterra

Saves me so much time managing crossplatform sales

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I love it, easy to use and easy to review sales reports, I really like the equipment I am using as well.

Puntos a favor

I think it is very easy to use, wish I signed up for it many years earlier. I have been using it for 2 years now and it makes my bookkeeping and my tax prep work so much easier. I love the Clover equipment I am using, there are very easy to use and portable for when I do a trade show. I sell in my store and online and I am able to manage all my sales from store and online all in one place.

Puntos en contra

I wish it cost a little less but it was still less expensive then most of the other ones. I wish it had more inventory management abilities.

James M. Especialidad: Comercio minorista Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

21/10/2019

21/10/2019

Fuente de la reseña: Capterra

Starts Off Great

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Shopkeep was supposed to simplify my POS and reporting. It has not done that my old POS system I called support 1 time in 4 years. With Shopkeep I have had to call support more times then I can count and over the last couple months the hold times are so horrendous I have just given up. I actually have 2 shop keep accounts for my business but have only implemented one of them as the headaches I have to deal with, with the one is enough I don't want to double the trouble so I have stayed with my previous POS for our second location. The product itself is good, the reporting is excellent, but the customer service is about the worst you can imagine.

Puntos a favor

This software is pretty complete the reporting is great, the features are great. What you should get out of this software in one package would be hard to put together anywhere else but that is only if Shopkeep can actually deliver what they promise.

Puntos en contra

Sold a premium package with premium support and still can't seem to get reliable support. Over the last two weeks I have spent about 6 hours of total time sitting on hold and have yet to speak to a live person. I have chosen the call back feature twice and have not received any calls back only received 2 emails saying they tried to call and no one answered. No one can enplane the billing to me, as in why do I keep getting certain reoccurring charges that we can not attribute to anything. Shopkeep sent me the starter gift card pack which is supposed to come with the premium package but it is not enabled on my back office all it says is upgrade your package, which what do I upgrade to if I supposedly have premium. Another issue is they started billing me long before I even received my equipment. This was because who ever was supposed to submit the equipment order forgot and then went on vacation, biggest issue there is no refund available for the time I was getting billed but couldn't use the actual service. They never mention to you the constant PCI compliance stuff you have to constantly do, this is not easy stuff to do either and they offer zero support in filling out the required PCI compliance paperwork that is sent.

Jamie S. Especialidad: Comercio minorista Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

17/9/2020

17/9/2020

Fuente de la reseña: Capterra

A must for any business

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ShopKeep has been a great experience and a huge asset for my store. It integrates easily even for new store owners and is reliable and easy to learn.

Puntos a favor

What I like most is that ShopKeep shows me what's trending in my store and my best sellers. This makes it really easy to know what I should reorder and what items I should mark down. The interface is also really easy for my staff to use whether it's updating our inventory or completing transactions.

Puntos en contra

There isn't much I can think of that I don't like, except I wish the inventory shows the date when we put an item into our inventory for the first time, so we can easily identify what the oldest items in our inventory are.