Sobre AIM

AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and customer management, as well as a suite of add-on modules that supports the needs of a variety of specialty retailers. The add-on modules, such as rentals, repair and service, purchase orders and lesson and class scheduling, allow retailers to build their own custom solution by selecting and paying only for the features they require. AIM also offers built-in ledger and payables for those that want a fully-integrated accounting system. Retailers seeking a web presence can incorporate Active-e, an e-commerce solution which can help them engage and interact with their online customers.
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Precios de AIM

AIM no está disponible en versión gratuita y no ofrece prueba gratis. La versión de pago de AIM está disponible a partir de 995,00 US$/una vez.

Precio inicial:
995,00 US$/una vez
Versión gratuita:
No
Prueba gratuita:
No

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Opiniones de AIM

Evaluación de función

Relación calidad-precio
3,9
Funcionalidad
4,2
Facilidad de uso
3,6
Asistencia al cliente
4,2
5 opinones sobre 191 Ver todas las opiniones
Usuario verificado
  • Sector: Servicios para el consumidor
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 13/3/2018

Its really easy to make reports which is good for this type of software

Puntos a favor

I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Desventajas

I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

Irvin
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
4
Facilidad de uso
4
Asistencia al cliente
5

4
Publicado el 9/9/2022

AIM by Tri Tech

Inventory Control.

Puntos a favor

Retail POS, Service, Rental programs all in one program.

Desventajas

When you ring up retail items, a rental, & a service ticket at the same time for a customer it creates 3 different transactions for the same payment, thus listing 3 different payments on your deposit report for 1 transaction.

Alternativas consideradas

AmberPOS

Razones para elegir AIM

QB POS did not offer the special features that we needed, AmberPOS customer Service is almost ZERO!

Software anterior

AmberPOS

Razones para cambiar a AIM

We tried AmberPOS for about 6 weeks, but their support SUCKS!
Adam
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
1
Funciones
1
Facilidad de uso
1
Asistencia al cliente
1

1
Publicado el 25/8/2022

AIM once the sale is made we don't care.

I have been trying for several years now to get this company to finish installing the software with all paid for data transfers. AIM tech support Has been supposedly working on entering my inventory for about four years now.
Every time I call I get the we supplied the software so that I owe for it even though it is totally unusable without my inventory and bound FFL book installed. And just because I paid for extra for data transfer to make the program usable does not mean that that AIM has to actually do it (simple Excel format)
Tech support is useless as none of them have done their job yet. I am going to have to take the time away from my business to take these crooks to court.

Puntos a favor

Looks like if it worked it would be nice.

Desventajas

The way it just sits there with no data for the last several years waiting for AIM software to finish their job.
The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.

Emily
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
4
Facilidad de uso
4
Asistencia al cliente
5

4
Publicado el 12/9/2022

Emily's Review of AIM

I have worked with many people at Tri-Tech we have been using there POS for about 4 years. I have had to call the customer help line many times in those 4 years. And no matter how frustrated I am they do an excellent job helping me solve the issues I run into.

Puntos a favor

I enjoy the easy of being able to create things and customize the POS easily. The system does all I need plus more that I probably don't know about. Seems like I learn new things about it all the time. My most recent call was with [SENSITIVE CONTENT]. He was very knowledgeable and the questions he didn't know the answers to he was very speedy at finding them. I enjoyed my early morning conversation with [SENSITIVE CONTENT] while he helped me work on multiple issues I was having. We got them all fixed in under an hour (I was expecting it to be a multiple hour kind of call). I look forward to working with [SENSITIVE CONTENT] again.

Desventajas

The worst part about this POS was the set up. Although I believe that is mostly the fact that we were transferring information from a system that was very VERY old and outdated system. But the service team was there for me whenever I had questions; and boy I had a lot of them. Those first few months most of the service people knew me by first name.

Brian
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
5
Facilidad de uso
3
Asistencia al cliente
5

5
Publicado el 13/9/2022

AIM Review

Overall it is very good. [SENSITIVE CONTENT] in tech support has been our go-to guy. He has been extremely helpful especially when it comes to the scheduling module. He has been willing to test issues that we have come across and implement changes to the software. I personally can't thank him enough for his patience and willingness to continue to work with us to make the scheduling module the best it can be.

Puntos a favor

We decided to go with AIM because it was an all-in-one POS system. We have retail sales, charge accounts, repair tickets, lessons scheduling and rentals/payment plans. To have all of that in one system was the most important to us. We also did not want a subscription based software. We wanted to own the product. That was a close second in importance

Desventajas

It can have it's issues. It takes a long time to understand how things work.

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