GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single cloud-based platform.
The GreenRope interface shows all available features from a single screen. GreenRope has four core features: contact management, marketing, project management and calendaring. In addition to event and meeting management, GreenRope can assign tasks, track projects and store documents. The calendaring module offers both public and private calendars with automated reminders.
Communication tools include email campaigns, surveys and text message campaigns, as well as integrations with social media sites. GreenRope also provides a website building function and e-commerce features. Users can manage contacts, sales pipeline, basic accounting and more.
Pricing is per month, and support is offered via email and over the phone.
A ton of in depth marketing benefits! Please see my other review for more details.
The software is great for my needs in my role with company I work for. As the Marketing Strategist, it is vital to understand our audience. I personally love that I can do A/B testing with Greenrope and track what is doing well. We have multiple groups, so my colleagues and I can work with our donors on a more intimate level. Everything you need is all in one place. The reason for this review is mainly because of their customer service. Recently I ran into an error. Their Director of Client Services was absolutely amazing! He made sure that everything was fixed and made sure through screen sharing; that I was equipped with the right tools and knowledge moving forward. He was so helpful in explaining everything and I was able to utilize the platform much better. I learned things I didn't previously know and makes my job that much easier. Their other workers I came into contact were great too. They all would respond in a timely matter and make sure issues were resolved. They also offer web seminars to learn more about marketing and their platform. They really do care about the companies they work with and helping them excel.
The only con I would say is that there are a TON of features within Greenrope. I feel like there is a lot of things I didn't even know existed until recently. I had never used a CRM website prior to my current job, so navigating the site can be a bit difficult at times; mainly with the more detailed features. The basic features are easy to work with, but Greenrope offers so much more than basic features. I feel like because it can be difficult to navigate people might be missing out on the greatness of the platform.
Angela R. Especialidad: Salud, bienestar y deporte Número de empleados: 2-10 empleados
Excellent - and very surprised. I'm geuninely impressed. This is an unusual experience for me. ;-)
I keep finding more stuff that it can do. We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule. These are all things we're not having to pay someone else for, so instead of expecting a return on investment in the coming months - we've already got it from day 1.
It's a big powerful thing, and therefore it can be a BIT complicated - but there's plenty of support available, so it's really not an issue.
Response: GreenRope 3/9/2019
Thank you Angela for your great review! We value your feedback and appreciate you being a loyal GreenRope user! Please always know you can reach out to us if you ever have any questions or issues!
Mark M. Especialidad: Servicios para el consumidor
GreenRope helps me run my business from all aspects of Marketing and CRM
There are so many ways this software platform can help your business. It is a learning process on how to best get the most out of it. I love the broad set of features and the way so many things can be automated.
Specifically, the CRM component of this software platform is so robust and functional. We are able to use the CRM (which is the backbone of the platform) to do the normal CRM activity tracking AND so much more. The CRM uses a group set up process to keep your contacts organized. This structure enables a number of automated functions to be triggered by group as well as giving different levels of visibility to the group or contact. This functionality enables the building of community among group members or oversight and management of activities by group members.
The learning curve is overwhelming and the set up process does not really mitigate this. No offense to the GR Support team (they are fantastic), but when you start on-boarding - you do not know, what you do not know. So, getting started can be overwhelming. My suggestion to GR is to take the approach that they use for building automation and work with each business to develop a product functionality road-map to move the training from the most important functionality to the less important functions. The help videos and customer support are very good supplements to the on-boarding process.
William R. Especialidad: Consultoría de gestión Número de empleados: 51-200 empleados
As a consultant, I've worked with some of the world's largest and hottest firms, including dozens of startups. I've therefore also worked with dozens of different CRM and marketing automation systems, including all the well-known brands. All have their pluses and minuses, but the one I recommend the most to clients is Greenrope. The combination of features and capabilities make this platform second to none. Everything is integrated from CRM to email drip campaigns to web landing pages to customer service ticketing. For small to mid-sized firms, this is your best bet as you don't need to learn and integrate several disparate systems. I give this 5 stars in all areas except ease of use, only because it has so many features that it's not as easy as a low-end system, but well-worth the trade-off. That said, it does have a robust help section with animated visuals. I did rate features & functionality with 5 stars because it has everything most users need, however, very high end firms that need sophisticated calculation fields, etc. may need something more expensive. But for most, this platform has it all. Highly recommended!
High-end and loaded with all the features needed by most marketers
Not as easy to use as low-end software
Very sophisticated users may need more capability, but most will have everything required
GreenRope is a breath of fresh air, brings sales enablement into the CRM space. Having used virtually every CRM out there, either in a corporate environment or for my own sales teams, GreenRope delivers where others fail.
Platforms like SalesForce are great but in my experience, you end up dedicating hours, weeks, months and years to further develop the CRM to suit your business. More often than not engaging outside consultants or employing an in-house team to achieve results. Unfortunately, by that time your investment has reached a point of no return!
GreenRope just works the way you do...sure there is customization to be done, but the excellent support and online tutorials make it so easy. Forget sales enablement and email platform add-ons to supplement your CRM, it is all built in with GreenRope.
Not only is it the best CRM I have worked with it is definitely the most cost effective. Pricing is based on the number of contacts in your database, not the number of user seats. I feel that GreenRope is totally aligned with my business, as I grow my customer base and increase my sales revenue, then my cost to manage that larger contact base increases accordingly.
When implementing any new system there is always a learning curve. But the GreenRope implementation support is first class and has you up and running in no time.
Purchase the full support option, its peanuts and totally worth it.