Fresha


 
Fresha, formerly Shedul, is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments. Fresha allows customers to book appointments online via browser app or mobile app. Fresha also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions. Fresha also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes. Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.
 

Fresha - Client booking
 
  • Fresha - Client booking
    Client booking
  • Fresha - Calendar management
    Calendar management
Sistemas operativos compatibles:
Navegador web (independiente de SO), Windows 10

1187 reseñas sobre Fresha

 

Vincent P. Especialidad: Productos cosméticos Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

6/12/2019

6/12/2019

Fuente de la reseña: Capterra

The best

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Puntos a favor

I am a professional in hairdresser and I highly recommend this booking system.
easy to custom or to use. It does what you looking for.
Vincent hair passion.

Puntos en contra

Should be able to have more pictures, it is limited to 4 on the venue.
And please if you could add some pictures for each services would be fantastic!

David K. Especialidad: Comercio minorista Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

10/12/2020

10/12/2020

Fuente de la reseña: Capterra

LIGHTYEARS AHEAD OF THE COMPETITION

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I made the switch from Mind Body, and within days, my whole team absolutely fell in love with it. Afterwards, my clients have now done the same

Puntos a favor

The interface for both clients and operators, it's smooth and never glitchy, it's EASY as can be, the price is unbeatable, and the customer service is excellent.... Like a Tesla, this is software that gets BETTER overtime. Can't wait to see where it goes!

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Still waiting to find one. I suppose the marketing items could be expanded, but they keep us posted about that which is very nice.

Mary P. Especialidad: Servicios para el consumidor Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

13/1/2020

13/1/2020

Fuente de la reseña: Capterra

Not Recommended if you want to receive your funds

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Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use. Analytics were great and my staff loved the system. The turning point occurred when I enrolled in their payment processing. I submitted all required information and received a message that everything had been verified. Payouts began the next day and were deposited into my bank account without issue. A month later I received an email saying they couldn’t verify my account and were holding my funds. Almost a month later and after submitting and resubmitting at least 5 times, they still say they can’t verify the information. My bank has no idea what the issue could be. Bottom line: if you want to receive the money you worked to earn, do not enroll in their payment processing system. I’ve gone back to my previous system and am receiving my payouts with no issues whatsoever.

Puntos a favor

Very easy and intuitive to implement and use on a daily basis.

Puntos en contra

Unable to create and send client intake forms or customize client confirmations or rescheduling of appointments, thank you’s, marketing texts etc.

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Respuesta: Shedul.com 29/1/2020

Hey Mary, so sorry to see this review but pleased to see you're still using Shedul. I can see that you've passed all of the essential security checks so we can continue with regular payouts and payment processing.

Verification checks are legal security requirements rather than Shedul's requirements but it's ultimately better to be safe. Now that you've passed, you can process payments as usual :)

We're sorry it took longer than expected but we would appreciate it if you would update this review to reflect how you've used all of Shedul's features for the last 2 years and continue to do so.

Thank you for all of your support and feedback

Rachel R. Especialidad: Práctica médica Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

1/12/2020

1/12/2020

Fuente de la reseña: Capterra

Going Live with On Line Booking

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Puntos a favor

The Customer Service. Hands down the most outstanding customer service . Fresha is there to answer questions, provide training, assistance and follow through with genuine care and dedication to make your scheduling, on line booking and marketing successful. We are very pleased with the outstanding
investment Fresha has brought our Company.
The software is very user friendly. Our guests have loved the on line booking upgrade which has increased our sales and made it more convenient our guests to have options and information about the service and treatments that we provide.

Puntos en contra

We wish we would have launched Fresha Plus sooner.

Emily P. Especialidad: Medicina alternativa Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

31/3/2020

31/3/2020

Fuente de la reseña: Capterra

Fantastic!!

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Loved it!

Puntos a favor

I love that Fresha is simple and easy to use. Coming from a much more complicated system like MINDBODY, Fresha was so wonderfully easy to figure out and implement. Customer service has always been so kind and responsive and happy to help. I love this software and am So grateful for how they have supported me during the challenges of COVID-19.

Puntos en contra

I have been with them for a few years so like any software it has been a gradual build with new features. Online processing/sales and gift cards weren’t always a feature but they are so great at listening to the needs of their customers and making upgrades.