Sobre FlexBooker

FlexBooker is a cloud-based appointment management solution that enables users to manage appointments, facilities, classes and service delivery for their customers. The software allows users to make online reservations, schedule staff, manage customer communication and track business performance. FlexBooker offers features such as color-coded calendars with reservation scheduling and rescheduling, integration with mobile devices, SMS and email-based reminders, online payment processing and a daily feed of appointments booked and cancelled in the last 24 hours. FlexBooker maintains a database of customers and provides reports on busiest appointment times and employee productivity. The product also allows users to manage automated appointment wait lists and automatic time zone conversions. FlexBooker offers APIs and integration with third-party apps such as Google Calendar. This solution caters to salons and spas, accountants, mechanics, barbers, lawyers, doctors, therapists, veterinarians and gyms industry segments. The product offers subscription pricing. Support is offered via email.
FlexBooker Software - 1

Precios de FlexBooker

FlexBooker no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de FlexBooker está disponible a partir de 39,00 US$/mes.

Precio inicial:
39,00 US$/mes
Versión gratuita:
No
Prueba gratuita:

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Opiniones de FlexBooker

Evaluación de función

Relación calidad-precio
5
Funcionalidad
4,5
Facilidad de uso
5
Asistencia al cliente
5
5 opinones sobre 32 Ver todas las opiniones
Katie L.
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Otro durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 18/5/2021

Finally - an appointment tool for businesses other than salons!

FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one).

Puntos a favor

- FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs.

- CUSTOMIZATION: You can customize your calendar to coincide with your branding.

- COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment.

- COST: For the features, this is one of the most reasonably priced tools I've found.

- CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it.

Desventajas

The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate.

Elizabeth S.
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
3
Facilidad de uso
3
Asistencia al cliente
4

3
Publicado el 15/1/2018

Flexbooker has been great with helping customize the scheduling experience for our company.

There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

Puntos a favor

Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

Respuesta de FlexBooker

Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!

Respondido el 15/9/2020
Lisa K.
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
4
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 17/6/2021

Easy to use, looks good on the website, great customer service

Very good.

Puntos a favor

Flexbooker customer service is excellent, & I find the setup to be very good. Its easy to work with, and looks clean & simple on my website.

Desventajas

The text messaging option (for confirmation and reminders) should be automatic, people booking in often forget to tick it.

Sarah B.
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 15/3/2021

Awesome Software Program

5 stars. Very accommodating staff, who really listen to our issues to make the software work for our business. I highly recommend.

Puntos a favor

I like the multiple location features on this booking software. I can easily book internally for either of our locations and choose which employee has clients at any time. I work from home, but I can just as easily use Flexbooker on the road. The staff at Flexbooker really bend over backwards. We have asked them to help us fix, and tweek so many things for our clients. They always come through, unless the request is not possible for them. I will continue to look forward to whatever updates are coming.

Desventajas

I wish there was a way to let clients put a credit card on file, but I see that Paypal doesn't allow for that. Not Flexbooker's fault. The only problem I seem to continuously have is seeing multiple client entries in our client database. I go through and merge all the doubles, but it seems like every time I put a new appointment in, I get a duplicate of that old client. Not a big deal really.

Respuesta de FlexBooker

We're so glad you've been so pleased with your experience Sarah! Regarding the credit cards on file, some other payment processors we integrate with do allow that, so feel free to reach out if you're interested in learning about those. We will definitely be taking a look into your settings regarding your customer tab too, as I have an idea why that could be happening ;) Thanks for being a great FlexBooker customer!

Respondido el 19/3/2021
Aaminah B.
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 6/6/2019

Just The Thing We Needed

Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

Puntos a favor

Customer support is phenomenal, easy to use.

Desventajas

I have no complaints. Flexbooker is great!

Respuesta de FlexBooker

Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

Respondido el 15/9/2020

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