Acuity Scheduling


 

Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals.

Acuity Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules.

Acuity Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops.

Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.

 

Acuity Scheduling - Acuity Scheduling calendars
 
  • Acuity Scheduling - Acuity Scheduling calendars
    Acuity Scheduling calendars
  • Acuity Scheduling - Acuity Schedulingalendar  csyncing
    Acuity Schedulingalendar csyncing
  • Acuity Scheduling - Acuity Scheduling customized confirmations
    Acuity Scheduling customized confirmations
  • Acuity Scheduling - Acuity Scheduling mobile apps
    Acuity Scheduling mobile apps
  • Acuity Scheduling - Acuity Scheduling real-time availability
    Acuity Scheduling real-time availability
Sistemas operativos compatibles:
Navegador web (independiente de SO)

3642 reseñas sobre Acuity Scheduling

 

Rafael B. Especialidad: Arte y artesanía Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

18/5/2020

18/5/2020

Fuente de la reseña: Capterra

Facilidad de uso y muchas opciones

Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Relación calidad-precio

 

Asistencia al cliente

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad
Relación calidad-precio
Valor
Asistencia

Muy buena, es muy fácil e intuitiva

Puntos a favor

Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar

Puntos en contra

Que no haya una versión traducida al castellano

Elias E. Especialidad: Edición Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

24/7/2020

24/7/2020

Fuente de la reseña: Capterra

Mi app favorita

Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Relación calidad-precio

 

Asistencia al cliente

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad
Relación calidad-precio
Valor
Asistencia

Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes

Puntos a favor

Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.

Puntos en contra

el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español

Rashidat O. Especialidad: Servicios individuales y familiares Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

21/10/2019

21/10/2019

Fuente de la reseña: Capterra

Checks all my boxes

Traducir a español
Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Relación calidad-precio

 

Asistencia al cliente

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad
Relación calidad-precio
Valor
Asistencia

I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

Puntos a favor

I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.

I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.

There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.

Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

Puntos en contra

I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

Kate W. Especialidad: Salud, bienestar y deporte Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

12/6/2020

12/6/2020

Fuente de la reseña: Capterra

WOW Acuity Scheduling increased My bookings By 80% in-the first week

Traducir a español
Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Relación calidad-precio

 

Asistencia al cliente

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad
Relación calidad-precio
Valor
Asistencia

Puntos a favor

I really love that myself and the client get an email to confirm the booking instantly, I love the color coding of my treatments in a glace, I know who has booked a massage and the length of time or if it's an energy healing or reflexology & my clients say its really easy to use.
Squarespace has been quite fast in getting back to me with any problems or queries and mostly provide a video on how to address any problems with step by step instructions which is super helpful by last website provider would take over a week to get back to me and want to charge me each time even when it was their mistake so Squarespace/ Scheduling service makes me extremely happy I feel they are supporting me in my business and understand the urgency of having a to fix any problems.
Great work Squarespace /Scheduling I appreciate the service you provide and am thrilled with my choice to use your platform and booking system.

Puntos en contra

I have only been using this for 6 days so the things I would add or change may already be a possibility and I just haven't had the time to work it out as yet
Firstly, the block time off is a bit too slow I just want to click block and then the space of time on the day I wish to block and it's done, it's really slow to have to click block and manually fill it out in the side panel
other booking systems aloud the way I wish it to be and it was much more proficient.
on three occasions this week clients have been able to usefully book a time that was already booked by another client and I have had to call and apologize and try to reschedule the last client that booked which is quite embarrassing and the clients don't understand how it's possible. also, I haven't worked out how my clients can book or chose from my two clinic locations I wonder if that's possible?

Mike S. Especialidad: Servicios para el consumidor Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

5/4/2020

5/4/2020

Fuente de la reseña: Capterra

Unsuitable if certainty and speed are required

Traducir a español
Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Relación calidad-precio

 

Asistencia al cliente

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad
Relación calidad-precio
Valor
Asistencia

The interface is not suitable for use in a fast-paced customer-facing environment, where certainty and speed are required. We are switching to an alternative appointment scheduling provider.

Puntos a favor

The ability to set different hours for certain appointment types via calendar service groups. This enables a high degree of customization of the calendar settings for each staff member and appointment type, which I have not seen in other SAAS appointment scheduling offerings. Merging duplicated clients is a breeze and simply requires the misspelled record to be corrected.

Puntos en contra

Calendar views are poorly formatted, difficult to navigate and inconsistent across platforms. Our default view is weekly, which frequently displays only 6 days and skips a week when navigating to the following week. Calendars do not consistently align in columns in the daily view, resulting in confusion when determining a therapist's availability. Booking errors are common, which projects unprofessionalism and results in a tedious in-store experience for the customer. The apps are bug-ridden with very poorly designed views that are unusable. The ipad app frequently displays no customers and requires the user to log out and back in to function. Little or no user acceptance testing has be done here