Sobre Kareo Clinical
Precios de Kareo Clinical
Kareo Clinical no está disponible en versión gratuita. La versión de pago de Kareo Clinical está disponible a partir de 160,00 US$.
Alternativas a Kareo Clinical
Opiniones de Kareo Clinical
Evaluación de función
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
#1 User-Friendly EHR Ever Used!
In my experience of over twenty years using various EHR software platforms, I and can honestly attest that Kareo is by far the most user friendly and comprehensive EHR I have encountered in my professional career. I plan to be a loyal customer for life, thank you, Kareo!
Puntos a favor
Kareo is; user-friendly for people with little software experience, ready to go with little training, excellent implementation support, good customer service, amazing templates, forms and SALT Feature that cuts time & makes documentation a snap. The formatting/presentation of EHR notes is organized & professional. I love how I can select what information to share and can easily do so through the Care Coordination feature option in each note. I enjoy having all my medical, billing, records, HIPAA approved/secured Telehealth platform, Reputation Watch, client engagment, and much more...all from one vendor! Lastly, Kareo always asks for feedback on how they can improve & additionally demonstrates their value to customer service by providing excellent communication, accountability & follow-through. Kareo offers a superior platform and fair pricing. Highly recommended.
Desventajas
I would like to be able to attach documents to the internal email system when communicating with patients.
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Kareo Clinical
Overall, our practice has had a pleasant experience. Other than some minor things that could use improvements we are satisfied. We can see that Kareo is working on improvements as they update us monthly.
Puntos a favor
The software is user friendly. It has been easy for new hires to pick up and all staff in our facility including providers feel it is easy to use. They have made many daily features easily accessible such as ordering labs, sending referrals, sending msgs to patients, and scheduling. They give you updates on any new features added including links to videos on how to use new features. Issues have been minimal but when I do have issues customer support is always more than helpful, and the wait time to talk to a human on the phone is never that long. Overall best software I have had the opportunity to use in my career.
Desventajas
The referral loop system could use some upgrading in my opinion. Erx requests section has become a chore. For example, one patient will have 6 medications, and I have to click on each one and deny/approve each one individually, I would like to have the option to select multiple medications for one patient and select the response and submit. Especially when denying the medications, if I am denying one I am denying all, it is time consuming to go through each one. Also, the denial reason section is limited. I wish I could click "other" and have a section to type my response. It is almost always the scenario where the pharmacy is trying to refill and old Rx and a new escript was sent in that they are over looking. I would like to be able to leave a msg for them with the denial. Another minor issue is that when we are gathering patients history we have the option in the chart sections "social history, & medical history" to add "custom items" this section you can add but not delete items.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
This is what keeps our practice running
We had some issues in the past but I do like their customer support. I don’t think I’ve had an issue in close to a year
Puntos a favor
Super easy integration. Super simple UI for our staff who are tech challenged. It’s cloud based and there’s tons of custom reports I can create.
Desventajas
I do wish we could turn on 2nd factor authentication using Google authenticator or by text message.
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
long on promise, short on delivery
very frustrating, time consuming, and costly because of glitches causing loss of revenue
Puntos a favor
e-prescribing, though cumbersome to use
most customer support people nice, though unable to fix most issues
Desventajas
most everything. countless glitches which they don't seem eager to address, unacceptable by android phones (though accessible by iPhone), e-prescribing is glitch and cumbersome to use, eRx requests are even worse, documentation has almost no word processing features; think of something less than Notepad. Though you can "create templates" they are so unintuitive and cumbersome to make, it's not worth the effort. There is very little flexibility or ability to personalize features for my practice, including billing, scheduling, etc. I can go on with specific issues and complaints, but I think you got the message.
Respuesta de Kareo
Hello Robin, thank you so much for your candid review. This helps improve our product and services to our customers. Thank you as well for being so detailed, we were actually able to share this valuable feedback with a representative from our product team! We do apologize if your experience using Kareo has not met your expectations. We are aware you have a direct case with one of our specialists and we will continue to use this communication route to further discuss what we can do to possibly turn your experience around. We appreciate your time.
Regards,
Kareo
- Sector: Práctica médica
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Kareo Review
The support team is usually very helpful. We appreciate the ease of use of the clinical and billing (besides the issues with the medication portal). The only issue we have now Kareo and our other EMR system was having issues working together and getting a issue we were having resolved (its been 2 months). I had to get involved and now it seems as though both parties are working together to resolve our issue we is much appreciated.
Puntos a favor
Scheduling, Billing and ease of use with the EMR system (except for one issue).
Desventajas
Med Portal. Kareo uses a 3rd party at that controls how providers are allowed to send medications. We are a Pain Management Practice and at times need to be able to send pain medications outside the parameters that the Kareo 3rd party sets (1 pain med per 24 hours) this caused us set backs during clinic and we had to change to a different EMR system. We did not want to change but were forced to due to the parameters set by this 3rd party controlling the Medication Portal.
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