Sobre DataDome

DataDome is a cloud security software designed to help eCommerce businesses monitor, optimize and detect bots across websites and mobile applications. The platform enables administrators to analyze visitors’ behavior and identify fraudulent traffic to facilitate web scraping protection. Managers can utilize the two-layer bot detection engine to protect the system against Layer 7 distributed denial-of-service (DDoS) attacks. DataDome allows teams to automatically block malicious bots to protect clients from card cracking and carding attacks. Additionally, supervisors can prevent the creation of fake accounts, prevent server overload and conduct vulnerability scans across network devices. DataDome offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as Fastly, Amazon CloudFront, Envoy, Salesforce and more. Pricing is based on monthly and annual subscriptions and support is extended via chatbot, phone, knowledge base and an online contact form.
DataDome Software - 1

Precios de DataDome

DataDome no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de DataDome está disponible a partir de 1590,00 US$/mes.

Precio inicial:
1590,00 US$/mes Ver precios
Versión gratuita:
No
Prueba gratuita:

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Opiniones de DataDome

Calificación general

¡Escribe una reseña!

Evaluación de función

Relación calidad-precio
4
Funcionalidad
4,5
Facilidad de uso
4,5
Asistencia al cliente
4,5
5 opinones sobre 12 Ver todas las opiniones
Mugurel M.
  • Sector: Comercio minorista
  • Tamaño de la empresa: 501-1000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 12/1/2021

DataDome feedback

We were continuously getting hit by loads of unwanted bots, some of which were very aggressive. We started looking for a solution that could easily integrate with the products we use and decided to try DataDome.
The onboarding process was smooth, the integration simple and the support we got was great. The AI detection is excellent as it helps us block bots we didn't even know existed. It's reassuring to know our website is protected by professionals that always keep up-to-date with the latest methods of attacks/scraping content/etc.
Lastly, the product always continues to improve and DataDome is very keen on getting feedback from customers.

Puntos a favor

The thing we like the most is the fact that it's fire-and-forget. Once it's set up and working, it only requires minimal interaction from users (whitelists, etc.).

Desventajas

No dislikes, but we would love to see some collaboration with AWS, so that DataDome can offer this type of protection at the AWS Load Balancers level.

David C.
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 9/4/2021

Best bot protection solution out there but bot protection is not a panacea

Puntos a favor

- Supports both client-side & server-side detection
- Dashboard is information dense
- Very knowledgeable technical team (they're fantastic)
- All other products in this space are egregiously expensive, Datadome most reasonably priced

We hired a scraping expert to adversarially test the various bot prevention solutions (PeremiterX, Radware, etc.) and Datadome did as good or better than the other options that are 10x the price

Desventajas

Learnt this the hard way: bot solutions will catch a lot of low-level scrapers crawling the web but they're not particularly effective against targeted bots. An adversary writing a Headless Chrome-powered bot with builtin evasive tactics turned on (e.g. puppeteer-extra-plugin-stealth plugin) and basic attempts at mimicking user behavior will be able to bypass all the bot protection solutions out there (including Datadome) if that's your only prevention.

We were only effective in preventing bots by supplementing Datadome with custom rules (rate limiting) and account flagging built in our stack.

Tachif H.
  • Sector: Ropa y moda
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
2
Funcionalidades
3
Facilidad de uso
4
Asistencia al cliente
5

4
Publicado el 15/2/2021

DataDome Review

Puntos a favor

La disponibilité et réactivité du support DataDome ainsi que de l'équipe technique.

Desventajas

Le fait que beaucoup de Bots ne sont pas détectés par la solution DataDome lors des grands lancements.
Difficile de trouver le juste milieu pour bloquer tous les bots et laisser passer les clients légitimes.

Kirk B.
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funcionalidades
5
Facilidad de uso
4
Asistencia al cliente
4

5
Publicado el 25/11/2019

DataDome helps do away with annoying captcha solutions

It started off shaky, due to some configuration mishaps, and early on we still had problems with bots, but as time has gone on it is clear the DD team, and its platform, is learning and for now at least, seems to be one step ahead of the bot networks, which is great.

Puntos a favor

Before DataDome, we were using Funcaptcha, a solution which is great at preventing bot registrations, but that's all. DataDome helped us remove the captcha solution almost entirely, and instead helps us prevent bot attacks and phony registrations often well before they even see a registration form.

This has resulted in far less time on our end having to manage our clients' frustrations due to bots and botnets, meaning our application has a higher quality of delivery than our competitors.

Desventajas

Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration. Make sure you work closely with the DataDome team in getting it setup correctly to begin with.

Matthew N.
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 12/4/2021

Easily the best bot protection

We originally used a competitor - Distil Networks (now Imperva). Our experience with them was ok, but the management tools were rudimentary and support became so poor we had to give up on them. We shopped for another solution and landed on DataDome. They've been a vast improvement - night and day. The site we use them for is a constant target for heavy scraping by competitors. DataDome easily catches the simple bots. Their support team works hard with us to catch the more sophisticated and advanced threats. Given how much support we get and the quality of the reporting and configuration tools, we definitely are getting our money's worth and recommend DataDome to anyone who needs bot protection.

Puntos a favor

Flexible tools and deployment, good reporting, great support, transparent pricing

Desventajas

Nothing significant. More engineers in US timezone would help.

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