SALESmanago is a cloud-based marketing automation solution for small, midsize and large businesses. It caters to various industries including e-commerce, retail, hotels, guest houses, finance, banking, manufacturing, law firms, bookshop, travel agencies and more. Primary features include lead generation, sales management, email marketing, drag and drop designer, mobile marketing, campaign management, event management and predictive marketing.
Other features include digital body language monitoring, video body language monitoring, contact management, social media marketing, ad remarketing, user accounts management and dashboards. It offers integration with Facebook, Magento, Microsoft Dynamics, Salesforce, SAP Business One, SugarCRM, WooCommerce and Zoho.
It is compatible with Windows, Mac and Linux operating systems. Mobile applications for iOS and Android devices are also offered. Support is offered via email and over the phone. Other help options include knowledge center, infographics, webinars, dedicated specialists, manuals and case studies.
Marek L. Especialidad: Estudios de mercado Número de empleados: 13-50 empleados
I have been using Sales Manago for 12m now and I am amazed by the overall performance of the product. We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use SM package for preparing and distribution of our mailings. Sales Manago provides also specific solutions for mobile marketing or web push notifications as well as it enables us to build quite complex scenarios to stay in touch with customers who express interest in our product but did not buy them yet.
A variety of Sales Manago functionalities is combined with helpful and professional staff that we contact quite frequently. We have regular calls with support team and together we go step by step through the current goals we want to achieve using marketing automation.
Another great thing is that we receive help from SM side also when it comes to our integration with other software providers. Consequently, we are sure that we use the platform to the maximum of our capabilities.
I am proud of the fact that a few months ago I recommended Sales Manago to be our marketing automation software and went through the implementation of the system to our company - it is one of the best business decisions I have ever made:)
nothing substantial so far - we simply contact each other when there is anything that we don't know etc and we get quick response from the team
Samuel C. Especialidad: Marketing y publicidad Número de empleados: 13-50 empleados
I'm the Head of Marketing Automation Development in a company that implements Marketing Automation Strategies for his customers. I work with SALESmanago daily since 2016 and i0'm happy to use it.
I think that if you have a good strategy, SALESmanago is the perfect tool to maximize your marketing efforts.
SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity
At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved
Usuario verificado Especialidad: Telecomunicaciones Número de empleados: 13-50 empleados
Easy to use and integration with CRM, Social Media....
Start off settings are difficult, but if you have a good consultant is easier
Dennis M. Especialidad: Consultoría de gestión Número de empleados: 13-50 empleados
Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options.
Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.
Email formatting problems and slow technical response. The training material is not always easy to understand.
Respuesta: Benhauer 6/5/2017
Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients.
Just in case, I am leaving you my email address which is [email protected] - feel free to contact me in case you need any support from my side.
As promised, I will get back to you along with your project manager.
Usuario verificado Especialidad: Tecnología y servicios de la información Número de empleados: 2-10 empleados
Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago.
We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement.
Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well.
The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects.
Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results.
SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed.
Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.