Bart M. Especialidad: Estudios de mercado Número de empleados: 2-10 empleados
I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.
1) Grows with you
Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases.
2) Easy sequences & follow-up
The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me.
The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus.
The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.
1) Only community
Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product.
2) Constant changes in pricing & feature lists
I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing.
3) The neverending upsell
It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.
Philip R. Especialidad: Productos químicos Número de empleados: 2-10 empleados
For the Free cost it excellent. When business picks up I will buy into the payable version. Not invoicing any one right now. It been over 4 months with NO INCOME!!!
Ease of use and great interface and how it integrates with other software i.e. Freshbooks
Text messaging is a huge part of our business and having to add texting is labor-intensive. When setting a new task. It doesn't create the next step in the sales process
Usuario verificado Especialidad: Software informático Número de empleados: 2-10 empleados
-Integrates really well with other tools -- most sales software offer a Hubspot integration which makes really easy to try new 3rd party tools to make your sales stack better
- Didn't have a great way to communicate in the tool -- other software offer things like emailing within your CRM so you can keep everything in one place
Brenan L. Especialidad: Software informático Número de empleados: 11-50 empleados
Sales Hub makes basic CRM functionality accessible to SMBs who often do not have the resources (time, money or people) or knowledge. It enables them to better manage deals and prospects.
The design of the CRM is heavily focused on an inbound sales model, so the platform lacks design functionality for other models such as outbound. Companies with moderate to complex requirements will not find the flexibility they are looking for.
Danny U. Especialidad: Salud, bienestar y deporte Número de empleados: 2-10 empleados
Overall functionality and product options as well as the extensive educational platform
Different contracts for different modules