Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.
Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.
Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.
Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.
Pablo david B. Especialidad: Tecnología y servicios de la información Número de empleados: 51-200 empleados
Excelente herramienta reemplaza los email como medio de comunicación!
Muy Fácil de usar, compartir archivos informacion, intuitivo y de fácil instalación, puedes tener la app en el celular en Windows así como también usarlo desde el explorador.
Las notificaciones, a veces tardan en llegar. Pero supongo que debe ser, quizás por la velocidad de internet que cada usuario tenga
Mario M. Especialidad: Software informático Número de empleados: 2-10 empleados
El diseño, es lo más sencillo que he encontrado y útil con la integración de otras aplicaciones.
Tengo varios grupos abiertos y en ocasiones me causa algo de desorden
Liam M. Especialidad: Software informático Número de empleados: 11-50 empleados
Honestly, this software just doesn't have competition at it's level and they have a stranglehold on this market, as they deserve. Between Spark, Skype, and Hangouts, they're really the Nickelodeon to Disney.
Although they'll stick around, with the ability for them to add so many integration possibilities by not only their own development but other companies wanting to allow their own software's workflow to somehow run through Slacks platform.
It's just a simple platform with so many functionalities and possibilities.
Availability. Simplicity. Instant transferability between devices. Customizability (yes, it's a word).
One of my favorite pieces though is the ability to integrate so many other applications into and out of it. Get to that more in a moment...
This is petty but one of the largest issues I run into is when in the office and have Slack running on both my iPhone and my MacBook, sometimes I miss important, timely messages due to device priority. If the laptop screen is still open and I'm only a room or two over in another meeting, my phone will not receive the messages from the laptop until my screen times out and the rests.
Taylor A. Especialidad: Salud, bienestar y deporte Número de empleados: 11-50 empleados
Overall, my experience has been positive. As mentioned, there are many aspects that are very easy to use. Slack works well for our management team who is always active on it and focused on certain projects. However, for our general customer service team, it is less effective.
I like how easy the software is to use. It's very intuitive for anyone who has used a messaging app before. Another feature that is valuable for us is the ability to add employees to only certain channels. We have a diverse team that doesn't need to be involved in every conversation.
I wish that some of the pro level features were available for the free version. It is cost prohibitive for us to pay for the pro version. For example, we often run into an issue when trying to search for things that are far back in a channel. Slack only allows us to go back so far. Therefore, we lose important communication. Also, the nature of the Slack channels allows things to get easily lost. As team members, comment and change the subject important pieces of information get buried before everyone sees it.
Nicholas M. Especialidad: Aerolíneas/aviación Número de empleados: 11-50 empleados
Push notifications and alerts have been helpful. We are able to get important information out to our team very quickly, and we are able to "thread" the information so that only certain groups or certain topics are discussed in certain "channels" or "threads."
Slack is made free for basic functions for charitable organizations. For this reason it can be a great option for charitable organization. It has powerful features, including video conferencing, file sharing, phone and web app integration, and file sharing. It also has cross-platform integration allowing connectivity between multiple different products, including Google and Microsoft products and IFFFT.
It is not cheap at all for even a small organization (unless your organization qualifies for a free subscription). There are limits to the number of users in a video conference.