EMDECS is a cloud-based fleet management software solution. It caters both to repair shop management and users seeking fleet maintenance capabilities.
For users seeking fleet management solutions, EMDECS provides preventive maintenance (PM) scheduling. It uses vehicle maintenance reporting standards (VMRS) codes for job identification. Users can track inventory levels and see when parts warranties will expire.
For users with traveling technicians, this solution offers a mobile repair order (RO) tool to track roadside repairs.
EMDECS is also geared to users running repair shops. It features an RO screen that lets users create and print estimates, generate technician repairs and create invoices. Users will also see whether the parts they need for jobs are in-shop or at a separate location.
EMDECS can be licensed in perpetuity or priced on a per user per month basis. It has an integrated accounting application and also offers integration with QuickBooks.
Blake S. Número de empleados: 13-50 empleados
There's no real procedure for transitioning into this program, and the program is incomplete with several options that I would have considered basic still missing, these are being added as far as I know but it was pitched to us as a fully functioning system, not a work in progress.
It seems to be on its way to being a high quality program, but its not there yet and service outages are an all to common occourance
Transitioning from paper/spreadsheet has been horrific, customer service is nice and they do what they can, but they are kind of clueless, it seems like they weren't given any training and are expected to learn it all on the job, from an outside point of view anyway
Gino G. Número de empleados: 13-50 empleados
Their system goes down constantly once for three days with no access to any of our information. This system constantly gets very very slow where you’re unable to work on it because it takes minutes for one page to load.
The worst part we specifically asked if it was QuickBooks compatible but we were told it was. You can only merge a very small portion of the information to QuickBooks. We wasted thousands of dollars In labor to get this set up and to use it to find out it has many flaws.
This system goes down so often, you never know when you’re not going to be able to access your information.
Very difficult to use. Not QuickBooks compatible as they will tell you it is.
Their system goes down constantly once for three days with no access to any of our information