Sobre Blackbaud Raiser's Edge NXT

Raiser’s Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. Raiser's Edge NXT provide tools to streamline various activities of a nonprofit organization and provide a single view of entire business activities. A user with sufficient administrative privileges can access and share information across the organization. The built-in acquisition tools allow users to reach prospective donors and send them timely and relevant communications. The solution can also target existing donors for growing revenue with cultivation tools designed to address retention and empower evangelists to raise money on behalf of the organization. Raiser's Edge NXT offers data enrichment services that can help fill in donors' contact information and process bank payments. Raiser’s Edge NXT offers subscription-based pricing. Unlimited web-based access means that any number of users can access the system from anywhere with Internet connectivity.
Blackbaud Raiser's Edge NXT Software - 1
Blackbaud Raiser's Edge NXT Software - 2
Blackbaud Raiser's Edge NXT Software - 3
Blackbaud Raiser's Edge NXT Software - 4
Blackbaud Raiser's Edge NXT Software - 5
Vídeo de Blackbaud Raiser's Edge NXT
Blackbaud Raiser's Edge NXT Software - 1 - miniatura
Blackbaud Raiser's Edge NXT Software - 2 - miniatura
Blackbaud Raiser's Edge NXT Software - 3 - miniatura
Blackbaud Raiser's Edge NXT Software - 4 - miniatura
Blackbaud Raiser's Edge NXT Software - 5 - miniatura

Precios de Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT no está disponible en versión gratuita.

Precio inicial:
Sin información del proveedor
Versión gratuita:
No
Prueba gratuita:
No

Alternativas a Blackbaud Raiser's Edge NXT

Coupa Business Spend Management

Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over...

Funraise

Funraise provides exceptional, friendly digital fundraising technology. State-of-the-art donation management tools...

Bloomerang

Bloomerang gathers the best tools, resources, and people in a single place and, through our donor management platform,...

CharityEngine

CharityEngine's nonprofit CRM software simplifies the fundraising process, so you spend more time on your campaigns and...

EveryAction

EveryAction is becoming Bonterra. Learn more at www.bonterratech.com. Simplify your work and maximize your impact with...

DonorPerfect

DonorPerfect is a fundraising solution suitable for all nonprofits. It helps users manage donations, contacts,...

Opiniones de Blackbaud Raiser's Edge NXT

Evaluación de función

Relación calidad-precio
3,8
Funcionalidad
4,1
Facilidad de uso
3,9
Asistencia al cliente
4,2
5 opinones sobre 397 Ver todas las opiniones
Jeffery
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
5
Facilidad de uso
4
Asistencia al cliente
4

5
Publicado el 17/12/2019

Powerful CRM that will meet your needs!

Puntos a favor

This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history.

I've been a Raiser's Edge user for 20+ years, and I have to say I can't imagine keeping track of our donors without it. From historical data to personal notations, you can keep so much info here (even uploading photos, documents, etc.).

With RE:NXT we have integration between the CRM and our web site donation forms. They're easy to build and drop in to the coding for the site.

Desventajas

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Emily
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
4
Facilidad de uso
2
Asistencia al cliente
3

4
Publicado el 21/7/2020

Blackbaud

Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.

Puntos a favor

What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.

Desventajas

My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.

Dory
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
3
Funciones
5
Facilidad de uso
3
Asistencia al cliente
3

5
Publicado el 9/9/2022

Leader in the Field

I worked with RE for almost 25 years and each time they implemented improvements and they were just that. They also listen to customer feedback when implementing updates.

Puntos a favor

It’s a robust software with many add-ons.

Desventajas

Very expensive, especially for smaller organizations.

Cheena
  • Sector: Bellas artes
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
3,5
Facilidad de uso
4
Asistencia al cliente
3

3,5
Publicado el 5/5/2016

Raiser's Edge Lifer Rant

Puntos a favor

My biggest likes for the Raiser's Edge are the various modules: Events, Membership and Online Express. I can organize the information and pull it back out in queries so easily. The canned reporting is not bad either. They pretty much have every kind of basic report you could need. You can pull some pretty decent reports that track actions, solicitors, giving and profiles. The key is making sure your data is clean and organized.

Speaking of which, Raiser's Edge has done a great job of improving it's data clean up functions. They have improved duplicate removals. They have added e-mail and phone clean ups. And they are always on top of making sure their clients are heard (even if it takes them a little while to deliver).

Desventajas

The reports have aged out at this point in the desktop version (non-cloud). Development departments are looking for different ways to report their money and we are now depending on Crystal Reports to constantly fill that void. I wished the reports were more malleable and you could really build out the layouts to accommodate what staff wants to see. The biggest thing I hear in terms of complaints from my staff are the number of clicks to get a process done, whether entering an event on a record to recording a membership. Sure we can set up default settings for many of the procedures, but there is still that need sometimes to have to go through and enter manually.

Roberta
  • Sector: Educación superior
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
4
Facilidad de uso
3
Asistencia al cliente
1

4
Publicado el 24/5/2022

Easier than database view but not as functional

When comparing RE NXT to other products I have used it is about the same in functionality. Prompts are usually pretty intuitive. It is not very customizable. Going back and forth between NXT and the database is time consuming. Kind of like using two products to accomplish one task.

Puntos a favor

The RE NXT product is easier to use than the database view. You can customize work tiles to easily access your work. Creating List is easier to do than queries. Just starting to create workflows. It looks like it has real potential to prompt actions.

Desventajas

Not all aspects are available in RE NXT. I still need to go to the database view to enter information. Customer service is extremely difficult to get in a timely manner. Chat agents can be abrasive at times. Would help if instructions contained some troubleshooting. Difficult to get real time examples outside of classes, which are not always scheduled when you need them.

Categorías relacionadas