TSheets

Controlar las horas de trabajo de mis empleados y la ubicación al momento de llegar e irse de un sitio de trabajo, excelente para pagar las horas de trabajo que realmente están cumpliendo

Puntos a favor

Es un software bastante convencional, lleva a diario el marcaje de las horas trabajadas de los trabajadores, si éstos la marcan y se conecta con mi software quickbooks automáticamente. Ademas de proporcionar la ubicación en tiempo real al momento del marcaje de la hora.

Puntos en contra

Lo que mas me ha costado es que los trabajadores se acostumbren a usar la aplicación, ya que ellos son los que deben marcar la hora y tener la ubicación de su móvil activada para que llegue la información completa que ofrece esta utilidad.

Support is AWESOME and the Account Managers are the best. I never have to wait very long to get an answer or get a problem fixed. Just like today, the customer service rep, helped me fix an issue with the mobile app.

Puntos a favor

The ease of use for time tracking and the auto-syncing with QuickBooks Online. The support from TSheets is outstanding and that is the NUMBER ONE reason I stay with TSheets.

Puntos en contra

The scheduling module is a bit lacking for some of my clients. This is why some of my clients have gone with a different solution. As soon as the scheduling is up to their standards I will get them back to TSheets

Only having one add on to QBO to do Time, Mileage and Expenses tracking/submission would be great.

Flexibility and GREAT CUSTOMER SERVICE.

Puntos a favor

Syncing employees and vendors who are subcontractors with QuickBooks Online.

Puntos en contra

Expenses and Mileage tracking using GPS would be great (you're part way there with the GPS for employees). So what I like least is not having these fully developed.

Note your link to Expensify Integration "Learn more" in the add on section refers to this page: http://help.tsheets.com/knowledgebase/articles/890430 that does not load so I have no idea how it works. Can you please advise how this works.

Overall good for general timekeeping, but a little clunky when switching between jobs.

Puntos a favor

Fast and Easy to set up employees. Generally, scheduling and notifying employees of shifts and changes is easy.

Puntos en contra

Employees did not find it intuitive. Management set up Quickbooks after TSheets without checking, and lots of information was lost in the transition. This is more of a failure of staff than the product, but is something that should not be dismissed.

I was in charge of several non-native english speakers, so it would be nice if there were other languages available.

In the beginning it was good. It did what we needed and the service was great. Then they got rid of their great service staff and increased their prices by double and it got more glitchy over time, not better. Too bad. lots of potential here. And for such a big company like Intuit to purchase TSheets and then cut back on quality and service and increase prices seems like an indication of their business practices. shame :(

Puntos a favor

At the beginning we had an account manager who was super helpful and did everything she could to get the software to how we needed it. We like how it works with QB and it has the functions we needed.

Puntos en contra

It would randomly clock employees out for no reason.
When an employee would clock out, sometimes it would keep them clocked in.
We had an amazing account manager, then with no heads up, i emailed her one day and got a returned email. I called them and they told me she no longer works for the company. I asked who my new account manager was and they said they no longer provide one and that i have to go through their chat system. It made troubleshooting and customizing impossible.
We got an email the other day stating that they are increasing their prices by double. We were paying a $20 base fee and $5 per user. Now its going to be $30 base fee and $10 per user. WTH! Its barley worth the $5 per user. You also have to pay extra for a lot of the add ons. This is why we're leaving this system. It feels like once they have you hooked, they keep adding costs. That or they are going to dissolve TSheets and integrate something into QB then charge a premium. That sounds more like something they'd do.