Welligent’s ONC-ATCB certified cloud-based EHR solution helps health mental health centers, substance abuse treatment providers and other community-based behavioral organizations to improve their scheduling, clinical process, treatment planning, ePrescribing, electronic billing and more.
Welligent provides organizations with a centralized system to manage clients, clinical programs, service delivery and billing in a single system. The solution is customizable and intake screens, clinical programs, progress notes can be configured to meet each organization's unique documentation needs. It includes practice management features to manage scheduling, patient calls, front desk and billing functions. Progress notes and other billable events are automatically routed to the billing system as they are completed. Welligent allows users to bill 3rd Party payers including Medicaid, Medicare, commercial insurance and State and Local payers.
Welligent’s other features include call tracking, appointment scheduling, alerts and reminders and documentation. Support is offered via phone and email.
Gladys N. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados: 13-50 empleados
There were times when I felt that Welligent wasn't very user friendly but I know feel more comfortable. Trainings have been very helpful and I love the new update.
Really like the new Update.
The difficulty at times to figure out certain steps.
Would love to have representatives monitor into my computer and see the step by step process and requested changes to fit our agency. I am a visual learner.
Thank you for your honest review. We know it's a challenge to learn any new EHR. It takes many hours of dedicated training and practice from both sides. It sounds like you stuck with it, and have learned a lot since you first started using Welligent. It's great to hear that you love the newest Welligent release, V8! With Welligent V8, we tried to make the system more user-friendly, simplifying navigation and decreasing the number of clicks to complete actions. We will continue to improve the system quarterly, and hope we can get you feeling like a "super user" with more trainings!
The Welligent Team
Alex A. Especialidad: Cuidado de la salud mental Número de empleados: 13-50 empleados
Overall our experience has been a good one! We have learned quite a bit and we continue to discover all that we can accomplish in the system; but the best part is the human component, anytime we need assistance we can count on an account representative to help us clarify or resolve the situation on a timely manner, if they cannot do it right away, they investigate and follow up, keep up the good work!
The V8 upgrade has made the system a lot easier to navigate.
Reports are so difficult to analyze.
Thank you for reviewing Welligent. We really appreciate your feedback! We were very excited for the Welligent V8 release this year. So, it's great to hear that our latest quarterly upgrade has simplified system navigation for you. We would love an opportunity to give you some more training on analyzing reports in the system!
The Welligent Team